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Customer Care, Success and Service Jobs in Kenya (Page 264)

      • Customer Service Representative at Betin Kenya

      • Roles for the Customer Service Representative Job As a customer service agent, respond to client’s queries and assisting in timely and most professional manner. Managing incoming calls and c

      • Customer Service Analyst at Sheer Logic

      • In Charge of Customer Financial Analysis & Reporting as well as developing and implementing effective business reports to deliver improved decision making and competitive edge thereby maximizing o

      • Customer Centre Agents at Sheer Logic

      • Customer Centre Agents Job Responsibilities Determines requirements by working with customers. Answers inquiries by clarifying desired information; researching, locating, and providing information
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      • Customer Care Executive at Adept Systems

      • Responsibilities Create and register new customers on the system; enter new orders and perform the necessary changes orders as advised by the customers. Input new or repeat orders into the system

      • Guest Relations Officer at Sheer Logic

      • Job Description The incumbent in this position is responsible to provide high standard of customer service in warm, professional manner whilst adhering to company standard. Providing strategic direc

      • Client Relationship Manager at R4Kenya

      • They seek a Clients Relationship Manager to join their Kenya Team. Client Relationship Manager Job Responsibilities Building and maintaining relationships with clients and key personnel within cus
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.