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Customer Care, Success and Service Jobs in Kenya (Page 262)

      • Front Desk Associate at Andela

      • About the Role The Receptionist/ Front Desk Associate is the first point of contact for all office support and the organization. Your job is to oversee most aspects of our beautiful office and to pro
      • Receptionist at Kisumu Specialists Hospital

      • The successful applicant should have a pleasant personality, ensures the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards so as to meet the
      • Customer Service Associate at Java House

      • Planet Yogurt is a young and energetic company that is looking for like minded individuals to join us in pioneering a unique brand that serves up a tasty, fun and healthy selection of frozen yogurt wi
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      • Non Voice Contact Manager at Airtel

      • Job description Airtel Kenya wishes to recruit for the position of Non Voice Contact Manager within the Customer Service Division. Reporting to the Customer Service Director, the incumbent’s ro
      • Receptionist at The Wealthsmith Limited

      • Job Details Provide general administrative and clerical support including mailing, scanning, faxing and copying to management Maintain electronic and hard copy filing system Open, sort and distri
      • Receptionist at Optiven Limited

      • Job Description We seek to hire a dedicated and a charismatic Receptionist to assist us in serving our esteemed customers satisfactorily. The desired person will be required to perform the following
      • Customer Service Executive at Bonfide Group

      • Details: Customer Service Function Delivers a positive customer experience for all customers and ensures a smooth execution of the end to end shipment lifecycle by working closely with the custome
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.