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Customer Care, Success and Service Jobs in Kenya (Page 260)

      • Receptionist at Finn Church Aid (FCA)

      • Primary purpose of the position: Answer and coordinate all incoming telephone calls and serves visitors by greeting, general welcoming, and directing them appropriately; undertaking general ad

      • Team Lead Customer Service at EIDU

      • Job Description Team Lead Customer Service EIDU (social business startup: early-childhood education app) At EIDU, we create a learning app for young children in poor areas where it’s hard to

      • Contact Centre Manager at Equity Bank Kenya

      • Job description Job Purpose The purpose of the Contact Center Manager role is to develop and implement strategies, operations and processes in order to deliver a superior and highly differentiated c

      • Receptionist at Royal Media Group

      • Job Description Royal Media Services Limited wishes to recruit suitably qualified staff for the above position. The Job holder will be responsible for the overall management of the reception and the

      • Customer Care Agent at Kenya Airways

      • Job description Role Purpose Statement Ensure effective complaint management system and service recovery that enhances customer loyalty, encourages repeat business translating to business retention

      • Customer Solution Architect at Nokia

      • Job description The Customer Solution Architect (CSA) is the E2E Technical Authority and customer interface within the Customer Team (CT).He is responsible for defining the technical sales strategy t

      • Telemarketing & Admin at People FOCO

      • Salary: KShs 35,000 + Commission Duties Deliver prepared sales talks, reading from scripts and describe products or services, in order to persuade potential customers to purchase a product or

      • Customer Care Agent at Kenya Airways

      • Job description Role Purpose Statement Ensure effective complaint management system and service recovery that enhances customer loyalty, encourages repeat business translating to business retention
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      • Customer Operations Associate at SparkMeter

      • Come join SparkMeter’s Customer Operations team and help increase electricity access in developing countries. As a Customer Operations Associate, you will work directly with our utility custom

      • Agent Help Desk Advisor at Betin Kenya

      • Responsibilities Provide first level contact for Agents’ applications. Ensure to have clear understanding of all Betin products and platforms. Ensure to have clear understanding of the Beti

      • Customer Service Agent c at Jumia

      • We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey. Job Responsibilities Assist in selling process
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.