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Customer Care, Success and Service Jobs in Kenya (Page 266)

      • Receptionist at Virtual HR

      • The Receptionist will be responsible for managing front office operations, screening and routing of incoming telephone calls and emails. The role is also responsible for coordinating company transport
      • Receptionist at Duma works

      • Position Function The Receptionist performs a variety of administrative duties, bearing responsibility for general office maintenance and ensuring that stationery and kitchen supplies are replenished
      • Customer Care Executive at Chai Sacco Society

      • Purpose of the Job Enhance customer satisfaction through efficient and effective and quality products and services so as to support attainment of the Sacco goals and objectives. Roles for the Custome
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      • Customer Service Manager at PACIS Insurance

      • To ensure that the needs of our customers are being satisfied. Your aim is to provide excellent Customer Service/ Experience and to promote this idea throughout the organization, manage Customer servi
      • Receptionist at Bliss GVS Limited

      • Receptionist Job Responsibilities  Welcome patients and visitors. Register patients according to established protocols. Assist patients to complete all necessary forms and documentation incl
      • Customer Service Representative at SPENN

      • Customer Service Responsibilities and Duties Maintain a high level of customer satisfaction with all general inquiries, account status, and technical concerns through mail, chats, phone calls and a
      • Customer Service Supervisor at Janta Kenya

      • Roles for the Customer Service Supervisor Job Supervise customer service team Develop and implement customer service policies and procedures Define and communicate customer service standards Rev
      • Senior Services Manager at Integrity Global

      • Scope of work: The Senior Services Manager will sit within our Services Directorate and focus on Programme Management and Implementation (PMI). The position will be based in Nairobi, Kenya and will h
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.