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Customer Care, Success and Service Jobs in Kenya (Page 267)

      • Senior Services Manager at Integrity Global

      • Scope of work: The Senior Services Manager will sit within our Services Directorate and focus on Programme Management and Implementation (PMI). The position will be based in Nairobi, Kenya and will h

      • Receptionist at Oasis Healthcare

      • Duties and Responsibilities include but are not limited to: Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice. Deal with all genera

      • Relationship Manager at KCB Bank Kenya

      • Reporting to the Head of Infrastructure, the position will manage a business portfolio that includes corporate business originating and or with links to or from China in order to drive business, manag

      • Customer Care at Janta Kenya

      • Customer Care Job Key Duties and Responsibilities Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Gre

      • Client Relations Manager at Sendy Limited

      • Responsibilities for the Client Relations Manager Job Manages escalated client complaints, above and beyond that which the Customer Care team can handle immediately. Develops, tracks and repo
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      • After Sales Manager at BURN

      • Responsibilities for the After Sales Manager Job Manage the staff & functions of the aftersales department: call centre, warranty repair network, and field activities Create the systems, proce

      • Customer Engagement & Admin at Duma works

      • About the Position The company has quickly grown from its founding in 2014 to serving hundreds of furniture material retailers across Kenya. The Head of Customer Engagement and Admin will take the r

      • Front Office Executive at Telkom Kenya

      • Role Purpose: The Front Office Executive will be the first point of contact for our company. Duties include offering administrative support across the organization, welcoming guests and greet people

      • Front Office Receptionist at Monarch Hotel

      • Responsible for delivering friendly, efficient customer service and creating a warm and welcoming atmosphere for all our guests, with the key aim of retaining and attracting new customers. To effecti
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.