Duties and Responsibilities
Learn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experience
Share the Va
Summary of Responsibilities
IREX seeks qualified research consultant based in Kenya to support development of 2 localized case studies related to Technology-Facilitated Gender Based Violen
PURPOSE:
To provide general customer service in respect to medical business customers.
PRIMARY RESPONSIBILITIES:
Receive and respond to Medical emergency lines and ensure 24 hour coverage.
Chief Of Party (COP) Experience
Our aim is to build strong relationships, fostering partnerships with local organizations and stakeholders, in anticipation of future opportunities with potential Chie
We are currently seeking a highly motivated and skilled Bilingual Call Center Representative proficient in both English and Spanish to join our dynamic team. This role will involve handli
SKILLS AND QUALIFICATIONS
Degree or a diploma in a business related course.
A minimum of 1 year of experience in a similar role is an added advantage High self-motivation with strong interpers
ORGANIZATIONAL CONTEXT AND SCOPE
Under the overall supervision of the Head of Sub-Office and the direct supervision of Procurement and Logistics Assistant in Dadaab, the incumbent shall be respo
Position
The Consultants shall conduct organizational capacity building using a defined methodology developed in partnership with TGG-ALM Programme team.
The capacity assessment has already be
Mission Statement for the Role:
To drive a kaizen culture by providing ongoing support from a quality improvement perspective.
Overall Responsibility:
Implement/develop relevan
About the role
The Call Center Quality Analyst(QA) is responsible for assessing the quality of the performance of the call center teams dealing with our existing and potential customers. The QA wil
Responsibilities & Objectives.
Handle a large volume of inbound and outbound calls in a timely manner
Take customer calls and provide accurate, satisfactory answers to their queries and co
IPOA/HR/18/2024
Job Purpose
Responsible for receiving, sorting and processing complaints on police misconduct at the Call Centre.
Key Responsibilities/ Duties / Tasks
Implement policies
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Centre Team Lead. The job holder will ensure that all Call-center functions are
Purpose Of The Post
The Malaria Vaccines Introduction and Rollout is an integral part of and contributes to the efforts of the Universal Health Coverage/Communicable and Non-communicable Disease
Role of the Demand Generation Expert for Malaria Vaccines Introduction
The Roster of Demand Generation Experts in Malaria Vaccines Introduction is primarily intended to serve as a deployable ca
Purpose Of The Post
The Malaria Vaccines Introduction and Rollout is an integral part of and contributes to the efforts of the Universal Health Coverage/Communicable and Non-communicable Disease
Position Overview:
As the Call Center Quality Control (QC) Specialist, you will be responsible for monitoring and evaluating the quality of calls handled by our call center agents. You will ens