RESPONSIBILITIES
Manage inbound and outbound calls in a timely manner.
Adhere to communication scripts when addressing various topics.
Identify customers' needs, clarify information, and
The Consultants are expected to conduct a joint capacity building workshop for three grants advisory committees (GACs) with a total of 27 participants from Isiolo, Narok and Garissa Counties.
Purpose Of The Post
The Malaria Vaccines Introduction and Rollout is an integral part of and contributes to the efforts of the Universal Health Coverage/Communicable and Non-communicable Disease
Summary Of Duties
Within the framework of the Accelerated Malaria Vaccine Introduction and Roll-out Initiative in Africa, the Immunization expert will work with the AFRO Regional Office, ISTs and ind
Duties and Responsibilities
Learn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experience
Share the Va
Summary of Responsibilities
IREX seeks qualified research consultant based in Kenya to support development of 2 localized case studies related to Technology-Facilitated Gender Based Violen
PURPOSE:
To provide general customer service in respect to medical business customers.
PRIMARY RESPONSIBILITIES:
Receive and respond to Medical emergency lines and ensure 24 hour coverage.
Chief Of Party (COP) Experience
Our aim is to build strong relationships, fostering partnerships with local organizations and stakeholders, in anticipation of future opportunities with potential Chie
We are currently seeking a highly motivated and skilled Bilingual Call Center Representative proficient in both English and Spanish to join our dynamic team. This role will involve handli
SKILLS AND QUALIFICATIONS
Degree or a diploma in a business related course.
A minimum of 1 year of experience in a similar role is an added advantage High self-motivation with strong interpers
ORGANIZATIONAL CONTEXT AND SCOPE
Under the overall supervision of the Head of Sub-Office and the direct supervision of Procurement and Logistics Assistant in Dadaab, the incumbent shall be respo
Position
The Consultants shall conduct organizational capacity building using a defined methodology developed in partnership with TGG-ALM Programme team.
The capacity assessment has already be
Mission Statement for the Role:
To drive a kaizen culture by providing ongoing support from a quality improvement perspective.
Overall Responsibility:
Implement/develop relevan
About the role
The Call Center Quality Analyst(QA) is responsible for assessing the quality of the performance of the call center teams dealing with our existing and potential customers. The QA wil
Responsibilities & Objectives.
Handle a large volume of inbound and outbound calls in a timely manner
Take customer calls and provide accurate, satisfactory answers to their queries and co
IPOA/HR/18/2024
Job Purpose
Responsible for receiving, sorting and processing complaints on police misconduct at the Call Centre.
Key Responsibilities/ Duties / Tasks
Implement policies
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Centre Team Lead. The job holder will ensure that all Call-center functions are