Field
- Administration / Secretarial
- Agriculture / Agro-Allied
- Art / Crafts / Languages
- Aviation / Airline
- Banking
- Building and Construction
- Bursary and Scholarships
- Catering / Confectionery
- Consultancy
- Customer Care
- Data, Business Analysis and AI
- Driving
- Education / Teaching
- Engineering / Technical
- Expatriate
- Finance / Accounting / Audit
- General
- Graduate Jobs
- Hospitality / Hotel / Restaurant
- Human Resources / HR
- ICT / Computer
- Insurance
- Internships
- Janitorial Services
- Law / Legal
- Logistics
- Manufacturing
- Maritime
- Media / Advertising / Branding
- Medical / Healthcare
- NGO/Non-Profit
- Oil and Gas / Energy
- Pharmaceutical
- Procurement / Store-keeping / Supply Chain
- Product Management
- Project Management
- Real Estate
- Research
- RFP / RFQ / EOI
- Safety and Environment / HSE
- Sales / Marketing / Retail / Business Development
- Science
- Security / Intelligence
- Travels & Tours
- Volunteer
Location
- Nairobi
- Mombasa
- Baringo
- Bomet
- Bungoma
- Busia
- Chuka
- Eldoret
- Elgeyo Marakwet
- Embu
- Garissa
- Homa Bay
- Isiolo
- Kajiado
- Kakamega
- Karatina
- Kericho
- Kerugoya
- Kiambu
- Kilifi
- Kirinyaga
- Kisii
- Kisumu
- Kitale
- Kitengela
- Kitui
- Kwale
- Laikipia
- Lamu
- Machakos
- Makueni
- Mandera
- Marsabit
- Meru
- Migori
- Muranga
- Nakuru
- Nandi
- Nanyuki
- Narok
- Nyamira
- Nyandarua
- Nyeri
- Samburu
- Siaya
- Taita Taveta
- Tana River
- Tharaka Nithi
- Thika
- Trans Nzoia
- Turkana
- Uasin Gishu
- Vihiga
- Wajir
- West Pokot
Experience
- None
- 1 - 4
- 5 - 10
- 11 - 35
Education
- BA/BSc/HND
- Diploma
- First School Leaving Certificate
- KCSE
- MBA/MSc/MA
- NCE
- Others
- PhD/Fellowship
- Professional Certificate
- Vocational

Customer Experience Agent Jobs in Kenya (Page 13)

- - Customer Marketing Manager - Convenience Retail at PZ Cussons
  - Key Deliverables Understanding the objectives and strategies of key customers in each retail environment overall and by category and communicating insights. Executing channel strategies (5P) a
  - - 23 December, 2025 Nairobi
- - Customer Success Specialist at Nyumba Zetu
  - We are looking for a motivated full-time Customer Success Specialist to deliver exceptional support to clients, address their concerns, and ensure satisfaction with our software and services. The r
  - - 23 December, 2025 Nairobi
- - Customer Care Assistant I at Kenya Rural Roads Authority
  - Job Specifications Duties and responsibilities Guide and usher clients and visitors; Register, issue and maintain visitors passes; Renew and updating visitors passes; Provide general feed
  - - 23 December, 2025 Nairobi
- - Senior Customer Care Assistant at Kenya Rural Roads Authority
  - Job Specifications Duties and responsibilities: - Guide and usher clients and visitors; Register, issue and maintain visitors passes; Renew and update visitors passes; Maintain customer r
  - - 23 December, 2025 Nairobi
- - Marketing & Customer Liaison Executive at HF Group
  - Principle Accountabilities Brand & Marketing Collaborate to develop and implement the K-Mall marketing strategy that promotes the K-Mall brand and its tenants. Co-ordinate with the larg
  - - 22 December, 2025 Nairobi
- - Customer Value Management (CVM) & Engagement Lead at I&M Bank
  - Role Purpose: CVM (Customer Value Management) and Engagement Lead is a strategic role responsible for developing and implementing robust customer lifecycle management programs and initiatives to
  - - 20 December, 2025 Nairobi
- - Customer Satisfaction Agent/ Sales Support at Africa Safari Trips
  - Key Responsibilities Emergency Support -Be available 24/7 during customer travel. Ground Inquiries -Manage bookings and verify payments on ground Complaint resolution -Collaborate on safari-
  - - 19 December, 2025 Nairobi
- - Phones Customer Journey Lead at Mogo Finance
  - Key Responsibilities: Drive Customer App Usage & Adoption Develop and execute outbound communication campaigns (SMS, WhatsApp, push notifications) to increase active app usage. Monitor
  - - 19 December, 2025 Nairobi
- - Customer Support Officer - NTSA Cabinet at Watu Credit Limited
  - What you will do: Sort and file received logbooks {from dealer and from NTSA} in the designated logbook cabinets while maintaining minimum unfiled backlog as agreed with Supervisor Retrieve de
  - - 19 December, 2025 Nairobi
- - Customer Support Officer- Client Tickets at Watu Credit Limited
  - What you will do: Make calls to clients to assist in registering ECitizen accounts as per the updated lists and incoming tickets in the officer portfolios and ensure all follow ups are done as p
  - - 18 December, 2025 Nairobi
- - Customer Care Agent at Mogo Finance
  - Key Responsibilities: Customer Interaction: Respond promptly to customer inquiries via phone, email, live chat, and social media. Handle customer complaints, provide appropriate solutions,
  - - 17 December, 2025 Nairobi
- - Customer Experience Manager at M.P. Shah Hospital
  - Duties & Responsibilities: Patient Experience– Develop & implement customer service standards & policies to ensure positive patient experience throughout the customer journey.
  - - 17 December, 2025 Nairobi
- - Admin Assistant and Customer Service Officer – Freight Forwarding at Orchid HR Outsourcing
  - The Job We’re growing and are therefore looking for a talented, motivated, detail-oriented, and proactive Admin Assistant and Customer Service Officer to join our team within the import, expo
  - - 16 December, 2025 Nairobi KSh 30,000 - KSh 50,000
- - Customer Performance Officer - eMobility at M-KOPA Solar
  - Expertise We are seeking motivated professionals with strong communication skills and a keen ability to manage complex customer interactions. Your success will be measured by your capacity to navig
  - - 16 December, 2025 Nairobi
- - Customer Service Representative (CSR – CX | Spanish) at Ajira Digital Program
  - Provide world-class customer support across Spanish-speaking markets. Handle inquiries, orders, refunds, and escalations while delivering exceptional service. Requirements: Native/B2 Spa
  - - 15 December, 2025 Nairobi
- - Operations Customer Expert (Customer Service Representative) at Teleperformance Kenya
  - Responsibilities Maintaining a positive, friendly, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries via phone and through emails a
  - - 11 December, 2025 Nairobi
- - Assistant Manager, Marketing & Customer Experience at Public Service Superannuation Fund
  - Responsibilities Ensuring brand building activities are carried out through extensive member education using media, road shows and sponsorships; Establishing customer segmentation system and e
  - - 10 December, 2025 Nairobi
- - Customer Service Representative at Influx
  - We are seeking candidates from Kenya with a background in customer service with BPO experience to join our growing team. Essential Duties: Manage a high volume of Inbound/Outbound Phone,
  - - 10 December, 2025 Nairobi

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