About the role:
As a Customer Retention Representative, you will play a pivotal role in proactively engaging with existing customers to ensure their satisfaction, address concerns, and promote loya
OVERALL RESPONSIBILITY
Reporting to the Manager – Security and Logistics, the successful candidate will be responsible for coordinating transport arrangements of the staff, facilitating parce
Overview:
The purpose of the Sudan Monitoring Project (SMP) contract is to provide third-party monitoring, evaluation, and special studies services for United States Agency for International Dev
Purpose for the Job
The CX Manager is a customer-facing role focused on operational excellence that aligns to our Service promise and ultimately translates into an exceptional customer experience.
JOB DESCRIPTION
Effective management of projects and timely provision of deliverables.
Creating and executing project work plans and revising as appropriate to meet changing needs and requirem
Responsibilities & Objectives.
Handle a large volume of inbound and outbound calls in a timely manner
Take customer calls and provide accurate, satisfactory answers to their queries and co
Key Responsibilities:
Customer Inquiry Handling: Respond to customer inquiries promptly, providing accurate information and solutions to issues and questions.
Complaint Resolution: Efficiently
Summary
Our client is seeking a highly motivated and skilled individual to actively participate as a call agent for the Customer Experience Center based in Nairobi to Support the company’s
Job Description
Consistently offer professional, friendly and engaging service
Maintain complete knowledge of and comply with all departmental policies/service/procedures and standards
Able
The Project Coordinator will directly oversee the day-to-day implementation of Danida Market Development Partnership (DMDP) Project activities, support in budget tracking, partnership management, k
The Project Coordinator will directly oversee the day-to-day implementation of Danida Market Development Partnership (DMDP) Project activities, support in budget tracking, partnership management, k
The Project Coordinator will directly oversee the day-to-day implementation of Danida Market Development Partnership (DMDP) Project activities, support in budget tracking, partnership management, k
The Project Coordinator will directly oversee the day-to-day implementation of Danida Market Development Partnership (DMDP) Project activities, support in budget tracking, partnership management, k
Context of the role
As Regional Account Manager you will be responsible for forming deep relationships with your key accounts, being their trusted advisor to our products and services. Using this r
About the role
The job holder will implement a process that will identify and develop the capability of BURN service centres and partners who will then deliver exceptional Aftersales an
2 Positions at Shalom Hospital Ltd and St. Jairus Hospital
Job Summary
Responsible for business development and customer experience activities and overall business growth at the corporate