Career Opportunities at Insurance Regulatory Authority

DIRECTORATE Directorate of Supervision
DEPARTMENT N/A
GRADE/LEVEL IRA 2

IMMEDIATE SUPERVISOR

Commissioner of Insurance & Chief Executive Officer

TERMS OF SERVICE Five (5) years Contract renewable once subject to performance

JOB PURPOSE

The position is responsible for financial safety and stability of regulated entities and the broader financial system ensuring that entities under all reasonable circumstances meet their financial obligation. The position will

undertake Licensing, Enforcement, Actuarial Services, and Data Analytics to promote the maintenance of a fair, safe and stable insurance industry.

Job Specifications/Key responsibilities

1. Duties and responsibilities will entail:
2. Managerial / Supervisory Responsibilities
3. Oversee the formulation and implementation of minimum requirements in relation to capital, governance and risk managementto ensure safety and stability in the insurance industry;
4. Provide direction to regulated entities by setting out practices and steps to be followed for compliance to ensure fair market practices in the industry;
5. Provide leadership in the development, implementation and evaluation of policy guidelines, regulations and amendments in the Insurance Act for supervision of the insurance industry;
6. Coordinate licensing and approvals for members of the insurance industry as provided for in the Insurance Act to ensure protection of insurance policyholders and beneficiaries;
7. Provide leadership in enforcement and articulate sanctions as provided for under the Insurance Act to ensure market discipline;
8. Stay abreast with regional and international insurance supervision practices, developments and trends and their potential impact on the insurance industry;
9. Scope out and coordinate the development and implementation of supervisory policies and procedures, and evaluate their effectiveness in achieving the Authority’s goals and objectives;
10. Oversee the development, continuous update and implementation of risk profiling framework for proactive intervention focused on fostering insurance industry stability and consumer protection;
11. Oversee the formulation and implementation of policies on group-wide, cross-border, regional and international insurance supervision;
12. Lead the development of data collection templates, data analysis and production of reports on insurance industry performance as required by the Insurance Act;
13. Formulate and execute strategies for resource mobilization to finance the operation of the Authority to ensure it realises its mandate;
14. Coordinate and monitor implementation of AML/CFT Act by members of insurance industry to ensure effective reporting on AML/CFT issues to the Financial Reporting Centre.
15. Lead stakeholder engagements for capacity building and articulation of emerging issues in supervision;
16. Provide leadership and strategic direction to staff in the directorate.
17. Operational Responsibilities / Tasks
18. Review and advise Management on proposals for registration and licensing;
19. Advise management on the alignment of insurance supervision practices with global best practices to ensure that supervision is in line with global best practice;
20. Coordinate off-site and on-site supervision of regulated entities;
21. Coordinate Supervision of insurers with respect to anti-money laundering and combating financing of terrorism.
22. Oversee remittance of the insurance premium levy amounting to Kes. 1.8 billion;
23. Review the financial condition of insurers to determine their ability to meet their financial obligations and advise management.
24. Review the actuarial reserving reports of insurers to determine adequacy of technical provisions and actuarial liabilities.
25. Oversee the design, development and implementation of data capture template within the Electronic Regulatory System.
26. Lead the review and assessment of Insurance companies’ compliance with capital adequacy requirements, governance structures and stress tests.
27. Review analysis on acquisitions, transfers and mergers within the insurance industry to ensure policy holders are protected;
28. Coordinate, conduct and participate in supervisory colleges with other supervisory authorities that have regulatory oversight of entities within a group.
29. Oversee the development of Directorate’s budget amounting KES. 221 million.
30. Oversee the development of procurement plans for the Directorate;
31. Ensure compliance with the Directorate’s standard operating procedures by staff.
32. Ensure creation of a database of all the regulated entities;
33. Provide advisory services to stakeholders and general public on matters pertaining to insurance;
34. Undertake performance management, training and development, coaching and mentoring and welfare for staff of the Directorate;
35. Ensure implementation of appropriate Technology including SupTech and RegTech

Person Specifications

1. Master’s degree in Actuarial Science, Actuarial Management, Mathematics, Statistics, Insurance, Finance, Risk Management, Economics, Financial Engineering, Law, ICT or Business Administration or its equivalent.
2. Bachelor’s degree in Actuarial Science, Statistics, Insurance, Finance,
3. Economics, Law, ICT, Financial Engineering or its equivalent.
4. Professional qualifications in Insurance, Financial Analysis, Accounts, Actuarial or its approved equivalent.
5. Be a registered member of the Institute/Faculty of Actuaries, Chartered Insurance Institute, Insurance Institute of Kenya, Institute of certified Public Accountants of Kenya or any other professional body that may be approved by the Board.
6. Leadership Course lasting not less than four (4) weeks
7. Proficiency in Computer applications
8. Fifteen (15) years relevant experience ten (10) of which should be in senior management position
9. Member of a professional body recognized in Kenya
10. Supervisory course lasting not less than two (2) weeks
11. Certificate in computer proficiencyMeets provision of chapter six of the Constitution.

Competencies and skills

1. Strong communication and reporting skills;
2. Strong analytical and numerical skills;
3. Strong organization and interpersonal skill;
4. Mentoring, coaching and leadership skills;
5. Conflict management; and
6. Ability to work under pressure, prioritize and multi-task
7. Demonstrate ethical and integrity attributes

go to method of application »

DIRECTORATE Directorate of Market Conduct
DEPARTMENT N/A
GRADE/LEVEL IRA 2

IMMEDIATE SUPERVISOR Commissioner of Insurance & Chief Executive Officer

TERMS OF SERVICE

Five (5) years Contract renewable once subject to performance

Job Purpose

The position is responsible for safeguarding the interest of policy holders and beneficiaries, strengthening public trust and consumer confidence in the insurance sector and providing strategic leadership and oversight in development and implementation of strategies for ensuring that market conduct of regulated entities is in compliance with insurance legislations. Further, the position is responsible for promoting the development of the insurance sector through consumer education and insurance awareness.

Job Specifications /Key responsibilities

Duties and responsibilities will entail:

1. Managerial / Supervisory Responsibilities
2. Provide strategic leadership in formulation and implementation of strategies for undertaking comprehensive, targeted and risk focused market conduct examinations of regulated entities in order determine compliance with insurance legislation and regulations for consumer protection;
3. Coordinate review of insurance companies' operations, marketing, underwriting, rating, policyholder service, producer licensing, complaint handling and claims handling processes to ensure that regulated entities maintain high standards of integrity and fair dealing in conduct of their business;
4. Coordinate development, implementation and monitoring of a framework for treating customer fairly;
5. Oversee standardization of contracts of compulsory insurance to ensure that consumers are protected;
6. Provide leadership in review and assessment of regulated entities documents and data to ensure provision of information that is complete, timely, accurate and not misleading regarding their goods and services, terms, conditions, applicable fees, commissions and final costs to enable consumers to make informed decisions;
7. Oversee the collection and analysis of data from regulated entities to detect and address unlawful practices in marketing and distribution of insurance products to ensure that regulated entities promote products and services in a manner that is fair and not misleading;
8. Facilitate in conducting regulatory impact and gap analysis with respect to the Insurance Act aimed at protecting the insurance consumers;
9. Ensure adequacy of complaints handling infrastructure and mechanisms that provide consumers with expeditious, fair, transparent and effective dispute resolution;
10. Coordinate capacity building of the regulated entities for enhanced service delivery;
11. Coordinate development and implementation of a framework to ensure regulated entities communicates relevant and meaningful information in a timely and comprehensive manner to policyholders;
12. Ensure the development and maintenance of an effective complaints’ management and dispute resolution framework;
13. Coordinate local, regional and global strategic alliances and institutional linkages on consumer education and protection to enhance information sharing;
14. Coordinate the development and implementation of outreach programmes aimed at increasing access and inclusion;
15. Ensure regular public education on the rights and obligations of policyholders on insurance contracts to enable them make informed decisions;
16. Coordinate formulation, implementation, monitoring and evaluation of strategies for consumer education and public awareness programmes aimed at promoting development of the insurance industry;
17. Oversee development, implementation and review of the Directorate’s annual budgets, annual work plans, procurement and disposal plan in compliance with the applicable laws and regulations.
18. Operational Responsibilities / Tasks
19. Review and analyse new, or revised laws, regulations, policies, and procedures for consumer protection and education and determine impact to consumers of insurance services.
20. Coordinate offsite risk assessment and onsite inspections on market conduct.
21. Monitor implementation of TCF framework to ensure regulated entities exercise due care and act in a diligent manner in dealing with customers;
22. Coordinate development and implementation of product approval framework.
23. Oversee preparation of reports and other supporting documentation and schedules that detail a company's compliance with insurance legislation and make recommendations.
24. Ensure execution of the directorate’s strategies, policies, procedures and align with the Strategic Plan of the Authority;
25. Liaise with other Financial Sector regulators to develop programmes to support financial inclusion.
26. Monitor performance, information and feedback mechanisms to inform continuous improvement in systems, processes and resource management;
27. Ensure regulated entities promote insurance products and services in a manner that is clear, fair and not misleading.
28. Undertake performance management, training and development, coaching and mentoring and welfare for staff of the Directorate.
29. Oversee the preparation and implementation of Directorate’s workplan and budget;
30. Oversee the preparation and implementation of procurement plans for the Directorate;
31. Provides oversight of the Directorate’s implementation of Quality Management System, risk management and knowledge management;
32. Preparation and presentation of Board papers.

Persons Specifications

1. Masters’ degree in, Business Administration, Communication, Public relations Economics, Law, Finance, or related from a recognized institution
2. Bachelors’ degree in, Business Administration, Communication, Public relations, Economics, law, Finance, Economics, Law, or related field from a recognized institution
3. Professional qualification: ACII, Diploma KSL, CIM or equivalent
4. Membership to a relevant professional body
5. Leadership course lasting not less Two (2) weeks
6. Fifteen (15) years relevant experience ten (10) of which should be in senior management position
7. Meets the provision of chapter six of the constitution

Competencies and skills

1. Strong communication and reporting skills;
2. Strong analytical and numerical skills;
3. Strong organization and interpersonal skill;
4. Mentoring, coaching and leadership skills;
5. Conflict management; and
6. Ability to work under pressure, prioritize and multi-task.
7. Demonstrate ethical and integrity attributes

go to method of application »

DIRECTORATE Directorate of Corporate Services
DEPARTMENT N/A
GRADE/LEVEL IRA 2

IMMEDIATE SUPERVISOR

Commissioner of Insurance & Chief Executive Officer

TERMS OF SERVICE

Five (5) years Contract renewable once subject to performance

Job Purpose

This position provides overall leadership and direction on long-term, medium term and day-to-day management of Finance, Information Technology, Human Resource, Administration and Corporate Communications functions
of IRA. The position is also responsible for building and sustaining the capacity of corporate services and provides exemplary stewardship through
formulation, development, interpretation, establishment, monitoring and improvement of accounting, finance, Human Resource, IT and administrative systems, standards and procedures.

Job Specification / Key responsibilities

Duties and responsibilities will entail:

1. Managerial / Supervisory Responsibilities
   1. Oversee the formulation and execution of policies, procedures, plans and strategies in the functional areas of Finance, Corporate Communication, Information and Communication Technology, Human Resource Management and Administration;
   2. Coordinating the functions of finance, human resource management, Administration, information and Communication technology and corporate communication to ensure seamless delivery of services;
   3. Oversee the development of structures, policies and programs to attract and retain quality talent, prudent utilization of financial resources, compliance with statutory obligations, and leverage on technology to deliver its services and enhance the image of IRA;
   4. Offer expertise and advisory to the Commissioner and the Board on the external landscape/emerging issues with respect to changing governmental legislations & policies that potentially affects and/or changes the financial, administrative, human resource and IT requirements including the new accounting standards in order to continuously update operations of the Authority;
   5. Provide guidance on recruitment process to ensure that the Authority attracts and retains professional, competent and motivated workforce to deliver the strategic objectives;
   6. Oversee development of the Authority’s annual Operating and Capital budgetary requirements;
   7. Oversee development of a robust remuneration strategy and appropriate terms and conditions of employment;
   8. Provide guidance on occupational safety and health matters within the Authority;
   9. Ensure financial prudence and discipline for Financial Accounting, Planning, Treasury management, budgeting and budgetary controls within the existing legal and regulatory framework;
   10. Coordinate the development and implementation of data protection strategy;
   11. Oversee the management of outsourced services such as cleaning, security, transport and catering services for effective service delivery
   12. Oversee establishment of a robust ICT infrastructure and information systems that comply with legal and regulatory, requirements and best practices to support achievement of Authority’s mandate;
   13. Oversee the preparation of the Authority’s annual book of accounts;
   14. Coordinate the development and implementation of strategies aimed at fostering a positive organizational culture within the Authority;
   15. Provide leadership on the development of effective internal controls to monitor compliance with policies, procedures and systems;
   16. Ensure the Authority complies with the relevant laws, standards and Government regulations relevant to the directorate’s functions;
   17. Oversee development, implementation and review of the Directorate’s annual budgets, annual work plans, procurement and disposal plan in compliance with the applicable laws and regulations;
   18. Oversee the provision of adequate, secure and conducive office working environment for all the employees of the Authority;
   19. Provide leadership in the development and implementation of the business continuity, and ICT governance;
   20. Responsible for stakeholder management and enhancement of corporate image of the Authority;
   21. Provide guidance in submission of reports to various government agencies;
   22. Ensure adequate controls and maintenance over the Authority’s physical assets;
   23. Coordinate the internal and external communication strategies of the Authority including crisis management;
   24. Oversee the development, implementation and review of the Authority’s service charter to ensure delivery of quality service;
   25. Provides oversight of the Directorate’s implementation of Quality Management System, risk management and knowledge management;
   26. Oversee all human resource matters including development and implementation of the directorate’s human resource requirement, staff welfare, capacity building and succession plan.
2. Operational Responsibilities / Tasks
   1. Regularly review, monitor the budget implementation and advice on the Authority’s accounts, major capital expenditures and reviewing performance and strategies at least on a quarterly basis;
   2. Train, support, monitors and evaluate the ability of the managers to manage budgets, assets and liabilities;
   3. Review on a regular basis the adequacy and integrity of the internal control and management information systems including compliance with applicable laws, regulations, rules and guidelines;
   4. Take leadership in enhancement of the institutional capacity, profile and corporate image to facilitate effective positioning in the market;
   5. Oversee the development and cascading of Performance Management to enhance performance and service delivery;
   6. Ensure execution of the directorate’s strategies, policies, procedures and to align with the Strategic Plan of the Authority;
   7. Monitor the development and implementation of the organizational structure, business processes and best management practices to maximize efficiency;
   8. Coordinate the development of administrative policies and procedures to ensure efficient and effective service delivery;
   9. Monitor performance, information and feedback mechanisms to inform continuous improvement in systems, processes and resource management;
   10. Approve expenditure within set limits;
   11. Provide guidance on development, implementation and monitoring of staff performance management framework for the Authority;
   12. Ensure development and implementation of the Directorate’s budget and workplan;
   13. Monitor compliance to Government statutory obligations such as PAYE, NHIF, NSSF and remittances of surplus to the Consolidated fund;
   14. Ensure adherence to internal controls, procedures and assess compliance and relevance of the set controls; Facilitate preparation of internal and external audit responses and explanations and ensure that all audit queries are duly addressed;
   15. Coordinate implementation of external and internal auditor’s recommendations;
   16. Set performance targets and undertake performance appraisal for direct reports;
   17. Ensure establishment of staff training and development plans;
   18. Ensure the Authority’s human resource plan is implemented in accordance with the approved structure;
   19. Institute strategies that promote IRA’s human resource attraction and retention;
   20. Executing the role of a signatory to all the Authority’s bank accounts.
   21. Ensure efficient service delivery to stakeholders in line with the Authority’s service charter;
   22. Safeguard the image of IRA through appropriate corporate communication’s strategies and policies;
   23. Coordinate preparation of relevant Board papers;
   24. Implement Policy Directives and Circulars as provided from time to

Job Specification

1. Masters’ Degree in a relevant field
2. Bachelors’ Degree in a relevant field;
3. Member of professional body in good standing;
4. Leadership course lasting not less than four (4) weeks;
5. Proficiency in Computer applications;
6. Fifteen (15) years relevant experience ten (10) of which should be in senior management position;
7. Supervisory course lasting not less than two (2) weeks;
8. Certificate in computer proficiency;
9. Meets the provision of chapter six of the Constitution

Competencies and skills

1. Strong communication and reporting skills;
2. Strong analytical and numerical skills;
3. iStrong organization and interpersonal skill;
4. Mentoring, coaching and leadership skills;
5. Conflict management; and
6. Ability to work under pressure, prioritize and multi-task.
7. Negotiating Skills and Dispute Resolution;
8. Performance Management;
9. Financial Management;

go to method of application »

DIRECTORATE Directorate of Internal Audit
DEPARTMENT N/A
GRADE/LEVEL IRA 2

IMMEDIATE SUPERVISOR

The Board Audit Committee – Functionally Chief Executive Officer – Administratively

TERMS OF SERVICE

Five (5) years Contract renewable once subject to performance

Job Purpose

The position is responsible for providing strategic leadership and oversight in the provision of independent and objective assurance to the Board and Management of IRA on the effectiveness of the Authority’s risk management,
control, and governance processes as provided for in the Public Finance Management Act. It is also responsible for leading audit consultancy services designed to add value and improve the Authority’s operations.

Job Specifications /Key responsibilities

Duties and responsibilities will entail:

1. Managerial / Supervisory Responsibilities
   1. Provide leadership in developing the Internal Audit charter and Policies and Procedures Manual for approval by the Board and guide the Directorate in execution of its mandate
   2. Oversee development of an Internal Audit strategy and Annual Work Plan for approval by the Board; to guide the Directorate’s work;
   3. Ensure there is an effective risk-based audit system.
   4. Review governance mechanisms of the entity and mechanisms for transparency and accountability with regard to the finances and assets of the Authority to ensure efficient, effective and economic use of resources;
   5. Coordinate the conduct of risk-based, value-for-money and systems audits aimed at strengthening internal control mechanisms that could have an impact on achievement of the strategic objectives of the Authority;
   6. Oversee the verification of existence of assets administered by the Authority and ensure there are proper safeguards for their protection;
   7. Coordinate providing of assurance that appropriate institutional policies and procedures and good business practices are followed by the Authority;
   8. Evaluate the adequacy and reliability of information available to Management for making decisions with regard to the Authority and its operations;
   9. Direct the review and evaluation of budgetary performance, financial management, transparency and accountability mechanisms and processes in the Authority;
   10. Have a duty to give reasonable assurance through the audit committee on the state of risk management, control and governance within the organization;
   11. Direct the review of effectiveness of the financial and non-financial performance management systems of the Authority;
   12. Present Board papers on audit work performed for deliberation by the Board Audit Committee and receive guidance to enhance performance of the Authority; operational
   13. Coordinate special assignments based on requests from the Board and Management for consulting and related services, to enhance and protect organizational value;
   14. Coordinate development, implementation, monitoring and evaluation of the risk management framework across the Authority to ensure adequate mitigation of risks;
   15. Provide assurance to the Board and Management on the state of governance, risk management, and control processes within the organization;
   16. Undertake performance management, training and development, coaching and mentoring and welfare for staff of the Directorate.
   17. Provide oversight of the Directorate’s implementation of Quality Management System, risk management and knowledge management;
   18. Oversee development, implementation and review of the Directorate’s annual budgets, annual work plans, procurement and disposal plan in compliance with the applicable laws and regulations.
2. Operational Responsibilities / Tasks
3. Direct the implementation of the annual audit work plan in consultation with Management and Board Audit Committee;
4. Serve as Secretary to the Board Audit Committee;
5. Ensure maintenance of professional standards in the Directorate to ensure credibility of assurance, advice and insight provided;
6. Ensure audits are completed on schedule and reports shared with Management for implementation of agreed action;
7. Oversee monitoring of progress and effectiveness of action taken to implement audit recommendations raised from internal and external audits;
8. Present to the Board a written assessment of the effectiveness of the system of internal controls and risk management;
9. Monitor and report on the implementation of Board resolutions;
10. Review and coordinate implementation of the internal audit charter based on the emerging trends;
11. Assess and report on the progress made by the Authority in achieving strategic plan objectives and performance contract targets;
12. Liaison between the Board Audit Committee and the External Auditor;
13. Advise Management on governance, risk management and internal control processes;
14. Assess and report on the Authority’s compliance with rules and regulations;
15. Direct the implementation of the quality management system and ensure compliance with the Directorate’s standard operating procedures;
16. Supervise, appraise, coach and mentor staff in the Directorate; and
17. Identify and recommend staffing and training needs of the Directorate.

Persons Specifications:

1. Masters degree in Business Administration, Risk Management or any other recognized equivalent qualification from a recognized University or Institution.
2. Bachelor’s Degree in Accounting, Finance, Business Administration, Computer Science or any other relevant qualification from a recognized University or Institution.
3. Professional qualification in CPA, ACCA, CIA, CISA or any other relevant certifications from a recognized Institution.
4. Member of the Institute of Internal Auditors, Institute of Certified Public Accountants, ISACA or any other relevant professional body
5. Twelve (12) years relevant experience eight (8) of which should be in management position.
6. Leadership Course lasting not less than four (4) weeks

OR

1. Management Course lasting not less four (4) weeks
2. Certificate in Computer Proficiency
3. Meets the provisions of chapter six of the Constitution

Competencies and skills

• Strategic leadership skills
• Strong communication and reporting skills;
• Strong analytical and numerical skills;
• Strong organization and interpersonal skill;
• Mentoring, coaching and leadership skills;
• Conflict management; and
• Ability to work under pressure, prioritize and multi-task.

go to method of application »

DIRECTORATE Directorate of Supervision
DEPARTMENT Intermediaries
GRADE/LEVEL IRA 3
IMMEDIATE SUPERVISOR Director Supervision

TERMS OF SERVICE

Five (5) years Contract renewable subject to performance

Job Purpose

The position is responsible for ensuring that insurance intermediaries are effectively supervised on an ongoing basis and ensure that the risks posed by intermediaries are effectively managed to ensure that the interests of policyholders and insurance beneficiaries are protected.

Job Specifications / Key responsibilities

The duties and responsibilities will entail:

1. Managerial / Supervisory Responsibilities
   1. Manage the process of formulation and implementation of minimum requirements in relation to supervision of intermediaries to ensure safety and stability in the insurance industry;
   2. Formulate effective strategies and programmes for supervision of insurance intermediaries and insurance service providers;
   3. Monitor and enforce penalties, restrictions, directives, inspection/investigation recommendations, offsite surveillance and market conduct recommendations and any other requirement of the Insurance Act in respect to insurance intermediaries and service providers;Coordinate and monitor implementation of AML/CFT Act by intermediaries to ensure effective reporting on AML/CFT issues to the Financial Reporting Centre;
   4. Coordinate ongoing and continuous supervision of insurance intermediaries and service providers;
   5. Manage the process of setting out practices and steps to be followed by intermediaries and service providers to ensure fair market practices in the industry;
   6. Develop capacity building initiatives for insurance intermediaries;
   7. Coordinate the development, implementation and evaluation of policy guidelines, regulations and amendments in the Insurance Act for supervision of intermediaries and service providers;
   8. Manage potential impacts of developments and trends arising out of regional and international supervision practices;
   9. Manage the development, continuous update and implementation of risk profiling framework for proactive intervention focused on fostering insurance industry stability and consumer protection;
   10. Provide leadership and strategic direction to staff in the department in achieving the goals of the Department;
   11. Oversee development, execution and control of departmental work plan, budget and procurement plan;
   12. Oversee the identification, development and implementation of regulatory reforms in areas of amendments or changes in the Insurance Act, regulations and guidelines;
   13. Oversee the development, implementation, monitoring and evaluation of the risk assessment framework for the department.
   14. Ensure compliance with the department’s standard operating procedures by staff.
2. Operational Responsibilities / Tasks
   1. Oversee off-site supervision, on-site supervision and analysis of various returns from intermediaries and service providers;
   2. Ensure maintenance of a register and database of registered insurance intermediaries and service providers.
   3. Co-ordinate all approval requests by insurance intermediaries and service providers.
   4. Co-ordinate the registration of intermediaries and insurance service providers and ongoing market conduct supervision of the insurance intermediaries and service providers;
   5. Develop systems and procedures to monitor intermediaries’ compliance with the requirements of the Insurance Act and other directives issued by the Authority and take appropriate measures as provided for in the Insurance Act.
   6. Prepare Board and management reports in matters relating to supervision of intermediaries;
   7. Undertake performance management, training and development, coaching and mentoring and welfare for staff of the Department;

Persons Specifications

• Master’s degree in Statistics, Insurance, Commerce, ICT, Finance, Risk Management, Economics, Law, Business Administration or its equivalent.
• Bachelor’s degree in Statistics, Insurance, Commerce, ICT, Finance, Risk Management, Economics, Law, Business Administration or its equivalent.
• Twelve (12) years relevant experience, eight (8) of which served at a management level.
• Leadership course lasting not less than four (4) weeks

OR

• Management Course lasting not less four (4) weeks
• Supervisory Course for not less than two (2) weeks;
• Be a registered member of the Chartered Insurance Institute, Insurance Institute of Kenya, Institute of Certified Public Accountants of Kenya, Institute of Certified investments & Financial Analysts, Information Systems, Audit & Control Association, CFA Institute, or Law Society of Kenya or any other professional body that may be approved by the Board.
• Relevant Professional qualifications;
• Certificate in Computer Proficiency;
• Meets provision of chapter six of the Constitution.

Competency and Skills

1. Strong communication and reporting skills;
2. Strong analytical and numerical skills;
3. Strong organization and interpersonal skill;
4. Mentoring, coaching and leadership skills;
5. Conflict management; and
6. Ability to work under pressure, prioritize and multi-task.

go to method of application »

DIRECTORATE Directorate of Market Conduct
DEPARTMENT Consumer Education
GRADE/LEVEL IRA 3
IMMEDIATE SUPERVISOR Director Market Conduct

TERMS OF SERVICE

Five (5) years Contract renewable subject to performance

Job purpose

Responsible for creating awareness and enhancing understanding of insurance concepts by providing information and objective advice to stakeholders on insurance to enable them make informed decisions. In
addition, officers in the department will be charged with the responsibility of industry capacity building.

Job Specifications

The duties and responsibilities will entail:

1. Managerial / Supervisory Responsibilities
   1. Oversee Formulation of effective strategies, policies and programmes for consumer education to ensure the Authorities achieves its mandate;
   2. Review reports on insurance awareness and literacy gaps and make recommendations to management for effective decision making;
   3. Oversee formulation and implementation of consumer education programmes to ensure enhanced understanding of insurance concepts by members of the public;
   4. Oversee implementation of needs assessment and baseline surveys to determine value-for-money on the department’s intervention;
   5. Review monitoring and evaluation reports for outreach activities and make recommendations to management for effective decision making;
   6. Review progress reports on consumer education training and outreach activities and make recommendations to management;
   7. Prepare Board and management reports in matters relating to consumer education;
   8. Participate in the development and review of the Authority’s strategic plan;
   9. Develop, implement, monitor and evaluate the risk assessment framework for the department;
   10. Oversee development of Concept Papers and Terms of Reference (TOR) for the programs/activities of the department to ensure they are in line with the authority’s mandate;
   11. Participate in development of a consumer education strategy and annual work plan for approval by the Board to guide the Directorate’s work;
   12. Oversee compliance and direct the implementation of the Risk Management Policy Framework; and support management in ensuring that the framework is integrated in the day-to-day activities of the department.
2. Operational Responsibilities / Tasks
3. Oversee Identification of gaps in law and recommend legislative changes.
4. Oversee development of Information, Education & Communication (IEC) materials
5. Manage development and delivery of financial education and outreach programmes;
6. Coordinate development of the Work plan and Procurement plan for the Department;
7. Coordinate through experts on development of training materials for target sectors;
8. Ensure timely implementation of agreed action arising from audit recommendations.
9. Responsible for the management of events that have an impact on the achievement of the department’s operational objectives.
10. Coordinate implementation of the risk management framework across the Authority to ensure adequate mitigation of risks.
11. Manage compliance with the Directorate’s standard operating procedures;
12. Participate in development of the Directorate’s budget and procurement plans to facilitate execution of the annual work plan.
13. Supervise, appraise, coach and mentor direct reports;
14. Ensure professional standards are maintained by direct reports.
15. Responsible for the management of events that have an impact on the achievement of the department’s operational objectives.
16. Manage implementation of the risk management framework across the Authority to ensure adequate mitigation of risks.
17. Ensure compliance with the Directorate’s standard operating procedures;
18. Participate in development of the Directorate’s budget and procurement plans to facilitate execution of the annual work plan.
19. Supervise, appraise, coach and mentor direct reports;
20. Ensure professional standards are maintained by direct reports.

Persons Specifications

• Master’s degree in Commerce, Statistics, Insurance, Actuarial, Education, Communication, Finance, Risk Management, Economics, Laws, ICT, Business Administration or its equivalent.
• Bachelor’s degree in Commerce, Statistics, Insurance, Actuarial, Education, Communication, Finance, Risk Management, Economics, Laws, ICT, Business Administration or its equivalent.
• Leadership Course lasting not less than four (4) weeks

OR

• Management Course lasting not less four (4) weeks
• Supervisory Course for not less than two (2) weeks;
• Proficiency in Computer applications
• Twelve (12) years relevant experience eight (8) of which should be in senior management position
• Professional qualifications in Insurance, Financial Analysis, Accounts, Law, Investment, Audit or its approved equivalent.
• Membership to a relevant professional body
• Meets provision of chapter six of the Constitution.

Competencies and skills

1. Strong communication and reporting skills;
2. Strong analytical and numerical skills;
3. Strong organization and interpersonal skill;
4. Mentoring, coaching and leadership skills;
5. Conflict management; and
6. Ability to work under pressure, prioritize and multi-task.

go to method of application »

DIRECTORATE Directorate of Corporate Services
DEPARTMENT Finance
GRADE/LEVEL IRA 3
IMMEDIATE SUPERVISOR Director Corporate Services

TERMS OF SERVICE Five (5) years Contract renewable subject to performance

Job Purpose

The Senior Manager, Finance will provide strategic leadership in prudent management of the Authority’s financial resources particularly management and development of policies, systems and processes that will safeguard
resources to ensure adequate distribution of financial resources and ensure  provision of services both to the internal and external stakeholders in
accordance with applicable laws and standards. This position also advises the Commissioner of Insurance on financial matters and oversees the implementation of short term and long term investment plans.

Job Specifications

Duties and responsibilities will entail: -

1. Managerial / Supervisory Responsibilities
   1. Coordinate preparation of the Authority’s Annual Budget in liaison with heads of functions and justify the budgetary provisions for approval;
   2. Provide guidance on effective and efficient management of Authority’s financial resources;
   3. Coordinate monitoring of absorption of approved budget to ensure conformity;
   4. Coordinate effective and efficient revenue management from designated sources;
   5. Direct analysis of financial information to guide in decision making;
   6. Coordinate preparation and presentation of board papers for consideration by the Board;
   7. Coordinate provision of information and compilation of responses to audit issues for both internal and external audits;
   8. Coordinate Formulation of Financial policies, Plans and Departmental Strategies;
   9. Direct implementation of Financial policies, Plans and Departmental Strategies;
   10. Ensure adherence to relevant laws and regulations relevant to the department;
   11. Coordinate preparation of correspondences to both internal and external contacts such as bankers, Government ministries and statutory institutions such as Kenya Revenue Authority, suppliers and consultants to ensure timely feedback;
   12. Provide oversight in development and implementation of the Department’s budget, work plan and procurement plan;
   13. Coordinate setting of performance targets of direct reports;
   14. Contribute in development of Authority’s Strategic plans;
   15. Coordinate management of Mortgage and Car Loan Schemes;
   16. Guide in development, improvement and implementation of the Departmental Service Charter to ensure quality of service;
   17. Provide leadership in development and implementation of departmental risk management guidelines;
   18. Provide oversight of department’s implementation of Quality Management System.
2. Operational Responsibilities / Tasks
   1. Oversee management of operations of Finance department;
   2. Develop Accounting Systems, Standard Operating Procedures that will ensure accurate and timely reporting and safeguarding of Authority resources and compliance with legal and financial requirements;
   3. Represent the department in steering development and implementation of new technological innovations and requirements for the Authority to enhance financial reporting;
   4. Present the Authority’s budget to Management and Board for approval;
   5. Assess adequacy of budgetary provisions to cater for planned operational activities of the Authority to ensure seamless delivery of services;
   6. Coordinate preparation and submission of the Directorate’s budgets for approval;
   7. Interpret and communicate budgetary guidelines as stipulated in the Public Financial Management Act and Regulations
   8. Ensure efficient utilization of the Authority’s budget;
   9. Oversee accuracy of revenue receipting and recording;
   10. Approval of payment of expenditure in the Authority;
   11. Review and approve monthly management accounts for submission to management;
   12. Review and present the quarterly and annual financial statements of the Authority to the Board;
   13. Oversee implementation of external and internal audit recommendations on financial matters;
   14. Provide advice on financial matters to the Authority;
   15. Coach and mentor direct and indirect reports;
   16. Conduct performance appraisals of direct reports;
   17. Authorise master payroll and initiate payroll disbursements in accordance with the approved policies and procedures;
   18. Coordinate transmission of financial reports and correspondence to relevant stakeholders;
   19. Oversee knowledge management in the Department;
   20. Liaise with the bank on transaction confirmations and other correspondences;
   21. Manage investment portfolio of the Authority; and
   22. Custodian of the Authority’s fixed assets register.

Persons Specifications

• Master’s degree from a recognized university in Accounting, Finance, Business or any other relevant, related and equivalent qualifications;
• Bachelor’s degree from a recognized university in Accounting, Finance relevant, related and equivalent qualifications
• Nine (9) relevant experience, six (6) years of which served in a Management position;
• CPA (K) or its equivalent
• Leadership Course lasting not less than four (4) weeks

OR

• Management Course lasting not less four (4) weeks
• Supervisory Course for not less than two (2) weeks;
• Member of a relevant professional institute in good standing;
• Demonstrated a high degree of professional competence in accounting, financial management and administrative capability in work performance and results.
• Proficiency in computer application
• Compliance with the requirements of Chapter Six of the constitution.

Competencies and skills

• Strong communication and presentation skills
• Good mentorship and coaching skills
• Good analytical skills
• Problem solving
• Professionalism
• Strong negotiation skills
• Leadership and supervision skills

go to method of application »

DIRECTORATE Directorate of Corporate Services
DEPARTMENT Human Resource Management
GRADE/LEVEL IRA 3

IMMEDIATE SUPERVISOR

Director Corporate Services

TERMS OF SERVICE

Five (5) years Contract renewable subject to performance

Job Purpose

The Senior Manager Human Resource Management will be responsible for the overall management of human resource functions, provide strategic leadership, develop and implement Human Resource policies and guidelines aligned to corporate strategy to ensure effective human resource management. The job holder is also responsible for planning, advising, directing human resources programs such as staff training and development, recruitment and selection, on boarding, reward management, performance management and employee health and safety.

Job Specifications

Duties and responsibilities will entail:

• Managerial / Supervisory Responsibilities
  • Formulate strategies, policies and procedures on Human Resource Management and General Administration and providing leadership in their implementation for effective and efficient service delivery;
  • Provide advisory services to heads of departments and staff in the implementation of Human Resource strategies, policies and procedures;
  • Providing secretariat services to the Human Resource Management Advisory Committee;
  • Coordinate the preparation and absorption of Human Resource Management budgets;
  • Oversee staff recruitment, selection, placement, succession planning and career progression;
  • Coordinate employee training and development activities through the identification of staff training needs assessment and recommending relevant courses to develop staff capacity in conjunction with the Head of Departments and/or other external training bodies as required to facilitate capacity building;
  • Oversee performance and career management programmes to improve individual and the organization’s performance;
  • Oversee the Development and implementation of reward management and remuneration policies and strategies that attract, retain and motivate employees to higher productivity;
  • Nurturing and promoting a conducive working environment, organizational culture and staff competencies that optimizes individual and organizational/team potential;
  • Oversee, coordinating and supervising the development, management and maintenance of contracts, staff files and other employee records;
  • Oversee human resource administration including leave and attendance management;
  • Oversee the preparation of accurate and timely HR monthly and annual reporting;
  • Oversee and ensuring accurate and timely performance of payroll functions by supervising the input of payroll data, maintaining payrollrecords in compliance with legal requirements and policies and6procedures;
  • Formulate and oversee the implementation HRM policies and guidelinesand programs such as employee welfare, wellness, health and safety, staff incentive programmes and resolving industrial relations and discipline matters;
  • Oversee staff and work performance in the Human Resource management to ensure efficient and effective service delivery;
  • Oversee payroll management, administrative and staff related expenditures;
  • Oversee Human Resource planning, succession management and budgeting to ensure prudent utilisation of resources;
  • Oversee Staff Discipline to ensure staff abide by set rules and regulations as they perform their allocated tasks and responsibilities;
  • Oversee compensation and staff benefits through regular review of salaries, and benefits (e.g. car loans, bonuses, mortgage, gratuity,
  • Management of Staff Pension,) to attract and retain employees.
• Operational Responsibilities / Tasks
  • Develop staff recruitment plans that ensure availability of requisite numbers and competencies to enable the organization achieve its organizational objectives.
  • Oversee job analysis and advising on review of job descriptions
  • Oversee formulation maintenance of service contracts.
  • Monitor the use of human resources management budget.
  • Resolve staff grievances and disciplinary matters and maintaining harmonious labour relations.
  • Approve payroll, administrative and staff related expenditures.
  • Authorize payroll to ensure timely payments of salaries and other benefits to employees;
  • Approve leave to create work life balance for all employees through scheduled time roster;
  • Process pension for retiring employees based on operating legislation to ensure continuity of lifestyle after retirement;
  • Seek for authority to recruit and select staff to match workload requirements with human capital;
  • Perform orientation of staff, interns and students on attachment to familiarize them with the day to day operations of the school.
  • Process staff training requests to facilitate acquisition of the right skills for the right job, build capacity and embrace the changing trends in technology;
  • Procure medical benefits and insurance to ensure the wellbeing of employees for continuity in productivity through good health; and
  • Execute compliance with statutory deductions in accordance with the laid down labour laws to avoid penalties.

Persons Specifications

• Masters’ degree in Human Resource Management or related field;
• Bachelors degree in human resources management or business related field/social sciences
• Higher Diploma in Human Resources Management

OR

• Certified Human Resource Management Professional (CHRMP- K);
• Membership to the Institute of Human Resources Management
• Registered Human Resources Practitioner in line with the HRMP Act 2012
• Twelve (12) years relevant experience eight (8) of which should be in senior management position
• Certificate in computer proficiency
• Leadership Course lasting not less than four (4) weeks

OR

• Management Course lasting not less four (4) weeks
• Supervisory Course for not less than two (2) weeks;
• Meets the requirements of chapter six of the Constitution

Competencies and skills

• Strong communication and reporting skills;
• Strong analytical and numerical skills;
• Strong organization and interpersonal skill;
• Mentoring, coaching and leadership skills;
• Conflict management; and
• Ability to work under pressure, prioritize and multi-task.

go to method of application »

DIRECTORATE Directorate of Corporate Services
DEPARTMENT Corporate Communication
GRADE/LEVEL IRA 3

IMMEDIATE SUPERVISOR: Director Corporate Services

TERMS OF SERVICE

Five (5) years Contract renewable subject to performance

Job Purpose

Senior Manager, Corporate Communication is responsible for establishing and maintaining IRA’s positive reputation and brand image through effective corporate communication strategies and practices, media management, stakeholder engagement, corporate social responsibility, creating brand personality and events management. The position is also responsible for developing and implementing strategies aimed at enhancing and maintaining service delivery and good customer experience.

Job Specifications

Duties and responsibilities will entail:

1. Managerial / Supervisory Responsibilities
   1. Provide strategic leadership, advice and direction in the implementation and realization of the Authority’s corporate communication and customer service needs;
   2. Lead in the design, development and management of the Authority’s Corporate Communications, Service delivery and experience agenda to ensure objectives are aligned with the Authority’s strategic agenda;
   3. Provide innovative and creative leadership in the areas of Corporate Communication, Media Relations and Management, Crisis Communication, Customer Service and Experience and Service delivery among others;
   4. Promote and facilitate research in corporate communication and innovative customer service Corporate Communication initiatives to keep abreast with emerging customer needs and expectations;
   5. Develop and execute Communication Strategies and programs to support business decisions and overall implementation of the Strategic
   6. Plan to enable the Authority respond and address its internal and external stakeholders’ needs and expectations;
   7. Formulate, implement and manage the Authority’s Media Relations
   8. Plans and lead in message development to “tell the Authority’s story” in alignment with its mandate and strategic objectives while also constantly monitoring the media;
   9. Develop and foster the implementation of Customer Relations Strategies for enhanced customer experience, value addition, and customer satisfaction;
   10. Coordinate the development, implementation and review of the Authority’s service charter to ensure delivery of quality service and enhanced customer experience;
   11. Develop and execute the Authority’s corporate image and brand strategy in alignment with corporate objectives;
   12. Oversee content development, management, and dissemination for traditional and digital media channels for increased and sustained brand positioning, publicity, and robust stakeholder engagement;
   13. Coordinate the development and execution of Crisis Communication
   14. Processes and Plans to maintain a positive reputation and brand value/image;
   15. Design, develop and manage the Authority’s media and publicity campaigns across various platforms and media for enhanced brand value, reputation, visibility, and sustained stakeholder engagement;
   16. Oversee the development and implementation of the Corporate Social
   17. Responsibility Policy and Plans to address the emerging and long-term needs of the citizens within the Authority’s business environment;
   18. Oversee the implementation of the Stakeholder Engagement strategy to effectively engage in lobbying and advocacy programs, establish and maintain strategic corporate partnerships and alliances for the realization of the Authority’s mandate;
   19. Oversee design, development, production and dissemination of Information Education and Communication (IEC) materials, various publications, visibility products, reports, briefs for various audiences across assorted platforms, including for persons living with disabilities for enhanced understanding and inclusion;
   20. Coordinate regular research and surveys in brand communication, service delivery and proactively obtain market trends and insights on brand value and customer satisfaction levels;
   21. Conceptualize, design and oversee the execution and management of all corporate events in support of achieving organizational mandate and corporate visibility;
   22. Oversee development, implementation and review of the Directorate’s annual budgets, annual work plans, procurement and disposal plan in compliance with the applicable laws and regulations;
   23. Ensure compliance and direct the implementation of the Risk Management Policy Framework; and support the CEO in ensuring that the framework is integrated in the day-to-day activities of the Authority;
   24. Undertake performance management, training and development, coaching and mentoring for all staff within the department.
2. Operational Responsibilities / Tasks
   1. Implement, and track the impact of the Authority’s communication plans and programmes to ensure effectiveness and improvement.
   2. Establish a media database and initiate partnerships with media organizations and journalists; interact and pitch stories/op-eds of interest; organize media field visits and sensitization of reporters and editors.
   3. Lead in the identification and mitigation of IRA communications challenges and risks
   4. Oversee the implementation of management of departmental day to day activities
   5. Oversee development of the Corporate Communication Department Performance Contract (PC)
   6. Oversee the maintenance and well representation of IRA’s brand manual and corporate image
   7. Lead in the performance appraisal and identification of skill gaps and training needs of the staff in the Department
   8. Appraise the Corporate Communication Department staff
   9. Coordinate preparation of quarterly and annual departmental performance reports on implementation of the strategic plan, performance contract and operational/annual work plans
   10. Ensure compliance with the department’s standard operating procedures
   11. Plan, prepare and execute stakeholder and publicity activities in furtherance of the Authority’s mandate.
   12. Provide backstopping and share information on all corporate communication, customer service and service delivery activities.
   13. Participate in joint financial sector regulator forums
   14. Initiate training, nurturing and mentoring of all departmental officers

Persons Specifications

• Masters Degree in Mass Communication, Communication Studies, Journalism, Public Relations or any other approved equivalent;
• Bachelors degree in Mass Communication, Communication Studies, Journalism, Public Relations or any other approved equivalent qualifications from a recognized University/Institution;
• Possess twelve (12) years experience in Communications or relevant field, eight (8) years of which should be in a Management position
• Leadership Course lasting not less than four (4) weeks

OR

• Management Course lasting not less four (4) weeks
• Member of a relevant professional body
• Supervisory Course for not less than two (2) weeks;
• Possess a certificate in Computer proficiency
• Meet the provision of Chapter Six of the Constitution of Kenya

Competencies and skills

1. Excellent oral and written communication skills;
2. Strong negotiation skills
3. Strong communication and reporting skills;
4. Strong analytical and numerical skills;
5. Strong organization and interpersonal skill;
6. Mentoring, coaching and leadership skills;
7. Conflict management; and
8. Ability to work under pressure, prioritize and multi-task.

go to method of application »

DIRECTORATE N/A
DEPARTMENT Supply Chain Management
GRADE/LEVEL IRA 4

IMMEDIATE SUPERVISOR

Senior Manager, Supply Chain Management

TERMS OF SERVICE Permanent and Pensionable

Job Purpose

The position is responsible for ensuring efficient management of supply chain processes and logistics as well as procurement of goods and services while maintaining and following set standards, regulations, systems, and in strict adherence to the Public Procurement and Asset Disposal Act (PPADA). The position also creates balancing act of following regulations and creating operational efficiency that saves the organization value for money while attaining timely supply of goods and services for optimal operations.

Job Specifications

Duties and responsibilities will entail:

1. Managerial / Supervisory Responsibilities
   1. Develop and monitor Supply Chain processes, procedures, legislation for effective and efficient operations;
   2. Analyse and review drafted contracts to ensure compliance with legislation and protection of Authority’s interests;
   3. Ensure preparation of professional opinion to the Accounting Officer in compliance with PPADA and the Regulations;
   4. Initiate formulation and development of policies, plans and strategies in the supply chain function to ensure proper alignment to the corporate Strategy;
   5. Develop and maintain supply chain capability and culture that reflect the values which facilitates performance, professionalism and initiative by departmental staff in the Authority;
   6. Manage the development, review, and maintenance of supplier selection, evaluation methods and performance strategies to improve their effectiveness and efficiency;
   7. Manage all procurement for goods, works and services in the Authority and discharge of duties in line with the Procurement & Asset Disposal Act and regulations;
   8. Review the preparation of statutory reports to PPRA and other reports for goods, works and services and recommend for submission;
   9. Manage the secretariat aspect of procurement committees in conformance with the Act and Regulations;
   10. Develop supplier relations for effective performance contract and delivery goods, works and services;
   11. Compile and consolidated Annual Procurement and Disposal Plan in liaison with all head of departments;
   12. Monitoring and advise appropriately on all risks related to procurement and contract management by ensuring that appropriate controls are instituted and implemented to mitigate and eliminate the risks;
   13. Ensure implementation of the annual procurement plan of goods, works and services as provided in the law;
   14. Develop, implement and review of the Departmental service charter toensure delivery of quality service;
   15. Manage Departmental workload and advise management on staffing requirements;
   16. Develop and monitor implementation of the Departmental service charter to ensure compliance;
   17. Develop and monitor implementation of the Department’s implementation of Quality Management System, risk management and knowledge management to ensure compliance.
2. Operational Responsibilities / Tasks
   1. Document proper documentation of procurement proceedings and safe custody of all procurement records of the Authority;
   2. Analyse and review monthly progress reports of all supply chaincontracts of the Authority and advise management;
   3. Maintain custody of the updated lists of registered suppliers, contractors and consultants in the categories of goods, works or services according Authority’s supply chain requirements;
   4. Mentor and coaching Direct reports;
   5. Develop, analyse and review contract management process for effective operations;
   6. Develop and implement Stores Management processes for effective and efficient process;
   7. Custodian of Financial Proposals and ensuring that they are available in accordance with the established procedures;
   8. Analyze and review issuance of inspection and acceptance committee report, interim or completion of inspection and acceptance certificates to facilitate effective and efficient payment;
   9. Manage and review notification of award and regrets to successful and unsuccessful bidders respectively bidders;
   10. Manage and review disposal process for obsolete, unserviceable and surplus items.

Persons Specifications

1. Masters’ degree in Procurement and Supplies management, Logistics and Supply Chain Management, Economics, Business Administration, Commerce, Entrepreneurship or relevant field from a recognized institution;
2. Bachelor’s degree in any of the following disciplines: - Supply Chain Management and Logistics, Commerce/Business Administration (Supplies Management option) or equivalent and relevant qualification from a recognized institution;
3. Membership to Kenya Institute of Supplies Management(MKISM) or Chartered Institute of Purchasing and Supplies(CIPS) or equivalent
4. Management Course lasting not less four (4) weeks
5. Supervisory Course for not less than two (2) weeks
6. Proficiency in IT with working experience gained in an automated ERP environment
7. Nine (9) years relevant experience
8. Meets the provisions of chapter six of the constitution.

Competencies and skills

1. Strong communication and reporting skills;
2. Strong analytical and numerical skills;
3. Strong organization and interpersonal skill;
4. Mentoring, coaching and leadership skills;
5. Conflict management; and
6. Ability to work under pressure, prioritize and multi-task.