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Retirement Benefits Authority (RBA) is a regulatory body under the National Treasury, established under Retirement Benefits Act. The Retirement Benefits Act was enacted as part of the on-going reform process in the financial sector in order to bring the retirement benefits industry under a harmonized legislation, to address the many problems that have hither...
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Job Description
Candidates short listed for interview will be required to produce a Certificate of Good Conduct from the Directorate of Criminal Investigations, clearance or compliance certificate from the Higher Education Loans Board (HELB), Tax Compliance certificates by Kenya Revenue Authority, a clean report from an approved credit reference bureau and a duly attested self – declaration form by the Ethics and Anti – Corruption Commission.
Requirements
- Bachelor’s degree in ICT;
- Certification in application development environments like PHP, .NET framework, Java;
- Professional ICT Certification by Microsoft, or equivalent;
- Minimum Two (3) years relevant experience and;
- Fulfill the requirements of Chapter 6 of the Constitution
Responsibilities
- Participate in carrying out ICT systems analysis and design to suit RBA needs
- Assist senior officers to customize and test ICT programs according to identified needs.
- Work with seniors to develop and update ICT application systems.
- Assist to customize computer programs to the various needs of users within RBA.
- Participate in training the users on ICT applications developed.
- Assist to evaluate and recommend on suitability of ICT equipment.
- Install ICT equipment and peripherals in order for them to operate together as a system.
- Monitor tuning system performance, storage management, system security, print management, and capacity
- management and network connectivity.
- Assist to detect and act on faults on ICT equipment/systems.
- Assist to organize the fixing or rectification of faulty equipment/systems.
- Knowledge in Microsoft Navision, SharePoint and MS SQL
- Completed at least one full cycle implementation of Microsoft Dynamics ERP systems.
- Ability to develop and customize and implement applications on PHP and .NET Framework and Microsoft
- Dynamics NAV
- A detailed understanding of enterprise business processes in Finance (FI), Procurement Human Resources (HR), Procurement and Inventory Management, Workflow or Business Intelligence (BI).
- Innovative and dedication to details with very strong analytical and troubleshooting skills.
Terms of Offer
These positions offer a competitive remuneration package, excellent opportunity to make a contribution to the performance of the Authority and prospects for advancement.
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Ref No: RCT0030
Requirements
- Bachelor’s degree in Law;
- Master’s degree in Law
- Diploma in Law (from Kenya School of Law);
- Proficiency in computer applications;
- Minimum of 9 years post-qualification experience in legal practice
- Advocate of the High Court of Kenya;
- Current practicing certificate; and
- Fulfill the requirements of Chapter 6 of the Constitution
Job Responsibilities
KRA 1: Work-plans and Budget
- Coordinate development of annual work-plans
- Supervise preparation of budgets with a special focus on improving RBA’s legal and regulatory framework
KRA 2: Statutory Review
- Coordinate review of RBA’s statutory legislation
- Guide the review of cross-sectoral laws in order to recommend appropriate amendments
- Coordinate review of the pensions policy framework
KRA 3: Contract Management
- Coordinate legal drafting
- Supervise negotiation of contracts, leases, formal agreements and other legal instruments.
- Participates in settlement and arbitration of disputes
- Custodian of legal instruments and related items
KRA 4: Database Management
- Coordinates record of information on pending and successfully completed prosecutions
- Coordinates record of any other enforcement actions that may help improve pension industry surveillance capabilities
- Monitors progress of court matters involving the Authority and take any necessary action.
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Ref No: RCT0037)
Requirements
- Bachelors degree in business or related field, preferably in Finance, Accounting, and Economics.
- A Certified Public Accountant – CPA Part II or Association of Chartered Certified Accountants – ACCA, level II.
- Certification in information System Audit – CISA will be an added advantage.
- Work experience in a related field, minimum 3 years
- Proficiency in computer applications with exposure in ERP and Computer Aided Audit Techniques (CAATs).
- Report writing and presentation skills.
- Meets the provisions of chapter six of the constitution.
Job Responsibilities
- To assist senior officers and participate in assisting the department in the accomplishment of Authority’s strategic objectives by providing an independent, objective assurance and advisory service with regard to governance, risk management, internal control, and accountability processes.
- Assess whether systems established are in compliance with those policies, plans, procedures, laws, and regulations, which could have a significant impact on operations.
- Assess whether RBA’s assets are accounted for and safeguarded from losses.
- Assess whether resources are acquired economically and used efficiently.
- Programs, plans, and objectives are achieved or Management makes timely adjustments where this is no longer possible.
- Assess whether quality and continuous improvement are fostered in RBA’s control process.
- Assess whether significant legal issues impacting RBA are recognized and addressed properly.
- Identify opportunities for improving Management control, value for money, revenues and RBA’s image.
- Assess whether the progress made in achieving specific objectives as outlined in the Performance Contract signed with the Government.
- Assist in the investigation of any significant suspected fraudulent and corrupt activities within the RBA.
- Evaluate and assess significant new or changing operations, processes and systems coincident with their development, implementation, and/or expansion.
- Assist in preparation of reports of findings concerning scope of audit, financial conditions found, source and application of funds, and make recommendations for the improvement of operations.
- Assist in summarizing results of audit activities and status of implementation of past audit recommendations, and other measurement goals and results.
- Assist in obtaining comments from management on findings and set out dates on when corrective and preventive actions will be effected.
- Evaluate progress and status of steps taken to address any current and past management comments received from all internal and external audits in order to follow up on the implementation of their recommendations aimed at strengthening the reliability and integrity of various operations and business processes.
- Assess the exposure to RBA on recommendations not implemented
Other Competencies
- Working knowledge with Teammate audit software and data analysis tools;
- Results oriented with External audit experience of at least 2 years and internal audit experience of at least 1 year from a reputable institution and;
- Team player with good communication skills with the ability to work under pressure will be an added advantage.
Terms of Offer
These positions offer a competitive remuneration package, excellent opportunity to make a contribution to the performance of the Authority and prospects for advancement.
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Ref No: RCT0039
Requirements
- Bachelors degree in Commerce or a Business related course;
- Proficiency in Microsoft office;
- A Certified Public Accountant – CPA (K) or Equivalent Chartered Certified Accountants – ACCA qualification
- Fulfill the requirements of Chapter 6 of the Constitution
- CFA level I will be an added advantage
Job Responsibilities
KRA 1: Registration
- Assist in ensuring that the schemes are compliant with the statutory requirements prior to registration
- Work with other officers to ensure due process and due diligence is done before registration.
- Participate in the due diligence in the registration and renewal of registered service providers
- Contribute to provision of training to members of retirement schemes
- Participate in converting gratuity arrangements into retirement schemes.
KRA 11: Dispute Management
- Participate in implementation and evaluation of an effective complaint handling business process with clearly defined stages of investigation responsibilities to ensure timely dispute resolutions and confidence in retirement benefits sector
- Assist in development and implementation of work plans and budget indicating the activities to be undertaken in complaint handling process
- Participate in regular reviews of complaints received to identify systemic and recurring problems for consideration by the department
- Contribute to regular reports on dispute management for departmental consideration.
KRA 12: Public Complaints and Inquiries
- Assist to implement the public complaints business process as developed by the Head of Corporate Communications
- Participate in effective implementation of public inquiries business process to ensure timely responses to the public in accordance with the service charter
- Contribute to regular reports on public complaints and inquiries for consideration by management and the department.
KRA 13: Records and Registry Management
- Assist in maintenance of a registry system to ensure accurate filing and retrieval process of documents and records.
- Work with other officers to effectively manage incoming documents to ensure proper classification and appropriate filing
- Assist in registration of both incoming and outgoing files in the movement register to ensure all files removed from registry are properly recorded in the master registry file
- Participate in periodic inspections of materials or files in order to ensure correct placement, legibility, and proper condition.
KRA 14: Scanning and Indexing
- Participate in sorting out mail and scanning the same to ensure electronic record in the workflow system
- Assist in managing the scanned mail to ensure security and timely attention and action on same
- Work with other officers to ensure accurate and consistent indexing of documents to ensure a reliable data base and distribution of electronic data and information to users.
- Participate in updating the data base with latest data or information from schemes returns
KRA 15: Levy
- Participate in collection of levy
- Assist in public registration inspection fees collection
- Participate in prompt reconciliation of levy payments
- Assist in issuance of notices on payment of levy and submission of accounts
- Contribute to reporting on levy collection
KRA 2: Risk Profiling
- Assist to carry out risk assessment of schemes and propose the supervision stance to be applied
- Participate in review of risk profile of schemes and update the score with input received from the enforcement team
- Work with other officers to ensure that the average risk score is maintained as per the score prescribed in the department annual target
- Contribute to continuous improvement of the RBS toolkit and assessment guidelines
KRA 3: Financial Analysis
- Participate in carrying out financial analysis of scheme accounts
- Assist in verifying levy payment of schemes
- Participate in inspection of schemes to ensure compliance with financial requirements
KRA 4: Statutory Returns
- Assist in the timely submission of statutory returns.
- Contribute to creation and maintenance a database of all submission CR, IR and AVR
- Participate in follow up on defaulting scheme and ensuring appropriate action is taken.
- Assist in preparing statutory returns analysis reports
- Participate in analysis of actuarial valuation reports to ensure scheme funding is in compliance with the law and consistency with best practice
- Participate in financial analysis on retirement benefit schemes financial statements and evaluate contribution returns
- Assist in preparing reports and design templates to be utilized as source of information in carrying out risk profiling of schemes.
KRA 5: Remedial Plans
- Participate in design of templates to track remedial plans for underfunded schemes
- Work with other officers to monitor and review of the remedial plans
- Contribute to recommendations on courses of actions for schemes not complying to their remedial plan
- Work with other officers to ensure schemes in difficulties submit remedial plans
- Assist to enforce the implementation of the remedial plans.
- Participate in taking prompt action on the defaulters of remedial plans
- Participate in implementation of internal audit and external audit recommendation
KRA 6: Mergers, Conversions& Winding-up
- Team up with other officers to review and approve applications for scheme design, conversions and ensure protection of rights of members and sponsors
- Assist to ensure the winding-up process is executed in a timely manner.
KRA 7: Annual General Meetings
- Attend and represent the Authority in retirement benefits schemes AGMs
- Participate in training of trustees and other stakeholders in the industry
- Take part in onsite inspection of retirement benefit schemes
- Assist to enforce AGMs convention as per the requirement of the law.
- Issue notices to schemes whose AGMs are due
- Assist in maintaining a Database of AGMs convened
KRA 8: ISO Standards
- Participate in implementation of ISO audit recommendations
- Participate in continuous improvement of department ISO procedures
KRA 9: Data Capture
- Assist to ensure data integrity of statutory returns are properly captured
- Communicate to trustees/service providers to correct any anomaly on statutory returns submitted prior to approval
- Contribute to approval of statutory returns captured
- Advise the enforcement team on non-compliant schemes in regard to statutory returns
- Prepare and submit monthly reports on statutory returns for schemes under your portfolio
KRA10: Enforcement
- Participate in the development of practice notes relevant to the pension industry
- Work with other officers to enforce compliance with statutory directions
- Contribute to the development and improvement of the RBS enforcement manual
Terms of Offer
These positions offer a competitive remuneration package, excellent opportunity to make a contribution to the performance of the Authority and prospects for advancement.
go to method of application »
Ref No: RCT0033
Requirements
- Bachelor’s degree in Finance, Actuarial Sciences, Economics, Law or Social Security;
- Relevant Diploma/Certification;
- Proficiency in Computer applications
- Work experience in a related field, minimum 3 years
- Demonstrated merit and ability as reflected in work performance and results
- Fulfill the requirements of Chapter 6 of the Constitution
Job Responsibilities
KRA 1: Dispute Management
- Implement and evaluate an effective complaint handling business process with clearly defined stages of investigation responsibilities to ensure timely dispute resolutions and confidence in retirement benefits sector
- Implement work plans and activities in the complaint handling process
- Carryout regular reviews of complaints received to identify systemic and recurring problems for consideration by the Department
- Assist in the settlement and arbitration of disputes
KRA 2: Public Complaints and Inquiries
- Implement the public complaints business process as developed by the Manager, Market Conduct
- Effectively implement public inquiries business process to ensure timely responses to the public in accordance with the service charter
- Assist in complaints classification & analysis
- Prepare regular reports on public complaints and inquiries for consideration by management and the Department.
KRA 3: Information Management
- Monitoring the outcome of the Dispute resolutions and complaints management processes and assist in the preparation of regular Reports to the Manager, Market Conduct and Management in the agreed format.
- Preparation of quarterly returns showing trends, preventive measures of complaints process
- Prepare activity and periodic reports on implementation of the Department’s Corporate Objectives as they relate to Consumer Protection
- Ensure privacy & confidentiality for all parties involved in complaint handling process
KRA 4: Audit, Risk Management & ISO Compliance
- Monitoring the Department’s Risk Management indicators related to Dispute Resolution and Complaints Management and taking agreed action to mitigate the risks as directed by the Manager, Market Conduct.
- Review Operation’s SOPs and update them accordingly to enhance service delivery and to ensure compliance with ISO requirements.
- Handling Internal Audit and External Audit enquiries and implementing recommendations as directed by the Chief Manager, Market Conduct
KRA 5: Technical Assistance to other Departments
- Assist other Departments particularly the Supervision Department in development of practice notes and enforcement manuals as relates to Dispute Resolution and Complaints Management.
- Assistance the Consumer Education Unit in sensitization of members and other stakeholders particularly on Dispute Management and Complaints Management.
- Assist in recommending appropriate amendments to pension legislation and statutory instruments
- Assist in liaison with other Government Agencies including CAJ, PCSC, NSSF, ARBS & AKI in the handling and reporting on Dispute Resolution and Complaints Management
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Ref No: RCT0032
Requirements
- Bachelor’s degree in Economics, Statistics or Mathematics
- A Master’s degree in Statistics, Economics, Mathematics, or equivalent would be an added advantage;
- Proficiency in computer applications, especially in STATA, SPSS,E-VIEWS, Excel Spreadsheet, Computer Software/programs for safely storing data and enabling their easy retrieval, etc.;
- Previously served as a Statistician/Research Officer for a minimum of 6 years in a reputable organization and/or government department or Agency;
- Shown merit and ability as reflected in work performance and results.
- Fulfill the requirements of Chapter 6 of the Constitution
Job Responsibilities
KRA 1: Problem Profiling
- Study and assimilate the obtaining situation and operations of the pensions industry
- Identify the emerging problems prevalent in the industry
- Analyze individual problems for pertinent details and complications
- Develop Data Banks from which quick, simple appropriate information pertaining to the industry can be retrieved in a format that is easily analyzable to inform desired change in the industry.
- Prepare publications, e.g., Statistical Digests, etc., with basic summary statistics on a regular basis
KRA 2: Methodology & Practice
- Identify and adapt research methods appropriate for the problems of the industry
- Develop suitable research methodologies for the problems identified
- Carry out research on individual problems using appropriate methods
- Profile the outcomes of research projects
- Choose the research outcomes efficacious to the problems identified
- Keep custody of appropriate data sets generated by different studies undertaken by the Authority
KRA 3: Product Development
- Apply the selected research outcomes to develop new products and / or improve existing ones
- Sensitize the stakeholders on product development in order to facilitate a wider rollout.
KRA 4: Customer Satisfaction
- Design and produce instruments for collecting data on satisfaction aspects
- Collect and analyze data on customer satisfaction surveys
- Draw inferences on analyzed data and recommend viable corrective actions for implementation by the Authority and/or other stakeholders
KRA 5: Outreach
- Participate in external stakeholder programmes – conferences, consultative meetings, and stakeholder workshops.
- Participate in joint research activities, evaluations and sharing of results.
KRA 6: Quality Assurance
- Collaborate with stakeholders to set and constantly review the standards of performance for the industry
- Observe and establish deviations from the standards of the industry and hence bring the same to the attention of the stakeholders
- Collaborate with the stakeholders to analyze the shortcomings in the industry, to formulate appropriate solutions, and to effect changes as necessary.
KRA 7: Statistics
- Formulate methods and design instruments for capturing statistical data
- Produce and administer the instruments to record data
- Carry out the requisite calculations to summarize and analyze the collected data
- Infer from data and hence make recommendations as necessary – to improve operations at RBA
- Ensure safekeeping of the data
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Job Description
Candidates short listed for interview will be required to produce a Certificate of Good Conduct from the Directorate of Criminal Investigations, clearance or compliance certificate from the Higher Education Loans Board (HELB), Tax Compliance certificates by Kenya Revenue Authority, a clean report from an approved credit reference bureau and a duly attested self – declaration form by the Ethics and Anti – Corruption Commission.
Requirements
- Bachelor’s degree in Social Sciences, Business Administration, Commerce or its equivalent;
- A post graduate diploma in Human Resource Management will be an added advantage;
- Minimum of 3 years of relevant work experience;
- Proficiency in computer applications;
- Shown merit and ability as reflected in work performance and results.
- Fulfill the requirements of Chapter 6 of the Constitution
Job Responsibilities
- Assist in the provision of office services, comprising cost-effective mail and delivery system; front office reception service, comprising cost effective mail and delivery system; ablution and refreshment facilities; as well as office security.
- Participate in review of expenditure reports and advise management appropriately
- To ensure all departments submit annual leave data timely
- To update leave record for all staff and generate status reports
- Analyze attendance and leave records and generate reports on trends for management action
- Work with other officers in management of service contracts and service level agreements
- Assist in development, implementation, and analysis of customer satisfaction survey
- General office management of office, Correspondences and ensure proper filing of documents
- To track and advice Management on administrative matters of staff and their benefits in line with their contract provisions
- Participate in development and implementation of guidelines outlining health, safety and security measures aimed at protecting staff from accidents and hazards and ensuring compliance with health, safety and security regulations
- Assist in conduct audit into the causes of accidents, property damage and loss to establish the extent and implications of any liability against the Authority as well as initiate compensation claims
- To liaise with the Human Resources Officer and ensure that all files have relevant correspondence: appointment letters, confirmation, transfer, retirement, acceptance letters etc.
- To ensure that employees applying for loans and other benefits are within guidelines
- Liaise with the Human Resources officer in the coordination and preparation of Training activities in the organization
- Coordinate in the Training reviews for staff and generation of Training reports
- Liaise with the HR officer in execution of Employee relations’ activities in the organization and in the preparation of the relevant reports.
Terms of Offer
These positions offer a competitive remuneration package, excellent opportunity to make a contribution to the performance of the Authority and prospects for advancement.
go to method of application »
Ref No: RCT0034
Requirements
- Bachelors degree in Procurement and Supply Chain, or Equivalent;
- Diploma in Supplies Management;
- Proficiency in computer applications;
- Member of Kenya Institute of Supplied Management (KISM)
- Minimum of 3 years of relevant work experience;
- Fulfill the requirements of Chapter 6 of the Constitution
Job Responsibilities
KRA 1: Purchasing
- Work with other officers to consolidate all procurement plans from the departments.
- Assist Officers to receive official requests/orders from users to purchase specified goods/services, and the subsequent documentation thereof.
- Participate in the contracting process; acquire goods/services, and co-ordinate payments thereof.
KRA 2: Storage
- Assist seniors to maintain/update, as necessary, records of acquired goods under storage, and keep custody of the documents.
- Keep goods under safe storage – secure from pilferage, contamination and deterioration.
KRA 3: Disposal
- Release the acquired goods/services to users as requisitioned.
- Participate in the process of retiring boarded stores according to organizational regulations and procedures.
Method of Application
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