Careers at CDL Human Resource

Job Responsibilities

• SSO & Agent Recruitment &Mapping - Effectively manage the identification and recruitment of Agents, targeting mobile money outlets and high-traffic retail stores.
•  Call rate - Visit SSOs & Agents regularly using agreed route plans (beat plans).
•  Training and delivery of business tools - Provide all requisite tools for transactions at SSO & agent outlet and train SSOs and Agents on processes
•  AML training and testing – Train agents on AML and SSOs on the KYC process in relation to SIMREG
•  Float and stock cover and sales – monitor and effectively enforce 1.5x stock rule for agents and ensure SSOs have adequate stock SIMs for new registration and activations
•  Merchandising – Develop and maintain merchandising standards by availing merchandising materials at SSOs and Agent outlets

Requirements

• Diploma or Bachelor’s Degree in Business, Marketing or related field
• At least 1 year experience in a sales and distribution role in an FMCG or Telcos
• Customer focus
•  Influencing and negotiation skills
• Networking and building partnerships
• Analytical thinking

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• We are seeking a dynamic and results-driven Coffee Sales Executive to support the growth of our international coffee sales by identifying new market opportunities, managing client relationships, and coordinating export activities. The role involves promoting Kenyan coffee to international buyers, ensuring smooth export processes, and maintaining strong relationships with existing customers. Candidates with knowledge or experience in coffee sourcing will have an added advantage.

Key Responsibilities

• Export Sales & Business Development
• Identify and develop new international markets and buyers for coffee exports.
• Maintain and grow relationships with existing international clients and distributors.
• Prepare and negotiate export quotations, contracts, and pricing with buyers.
• Achieve sales targets and contribute to the company’s export growth strategy.
• Client Relationship Management
• Act as the key point of contact for international coffee buyers.
• Respond to customer inquiries and ensure timely follow-up on orders.
• Provide product information, samples, and documentation to prospective clients.
• Export Coordination
• Coordinate export logistics, documentation, and shipment processes.
• Work closely with logistics, quality control, and finance teams to ensure smooth order fulfillment.
• Ensure compliance with international export regulations and quality standards.
• Market Intelligence
• Monitor international coffee market trends, pricing, and competitor activities.
• Provide market insights and recommendations to improve export sales performance.
• Coffee Sourcing Support (Added Advantage)
• Support coffee sourcing activities including liaising with farmers, cooperatives, or suppliers when required.
• Assist in identifying quality coffee suppliers to meet export demand.

Requirements

Qualifications & Requirements

• Diploma or Bachelor’s Degree in Business, Marketing, International Trade, Agriculture, or a related field.
• Minimum 3 years of experience in export sales in the coffee sector.
• Knowledge of coffee sourcing, grading, or the coffee value chain will be an added advantage.
• Strong negotiation, communication, and relationship management skills.
• Good understanding of export documentation and international trade procedures.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Ability to work in a fast-paced and results-oriented environment.

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Key Responsibilities

• Greet clients and visitors warmly, answer phone calls, and respond to emails promptly.
• Manage office calendars, schedule appointments, and coordinate meetings.
• Follow up with clients for feedback and keep them updated on new property listings.
• Provide marketing support by preparing property listings, designing flyers, managing social media accounts, and running email campaigns.
• Manage properties including tenant communication, rent collection, coordinating maintenance and repairs, and handling tenant inquiries and complaints.
• Maintain accurate filing systems and organize all property-related documents, leases, and agreements.
• Coordinate property showings, open houses, and other real estate events.
• Assist with real estate transactions including preparing contracts and ensuring proper documentation.
• Handle general office support tasks such as ordering supplies, maintaining office cleanliness, and managing mail.
• Perform basic accounting tasks, maintain a daily activity data sheet, and support property financial records.

Requirements

Required Qualifications & Skills

• Excellent communication and interpersonal skills
• Strong attention to detail and exceptional organizational abilities
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) or Google Suite
• Basic accounting knowledge.
• Experience in property management or real estate administration is an added advantage
• Ability to work independently and as part of a team in a fast-paced environment

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KEY ACCOUNTABILITIES

• Own end-to-end execution within Gemba , ensuring adherence to SOPs, FIFO/FEFO principles, SKU segregation, and prevention of unauthorized stock movements.
• Enforce strict traceability controls by ensuring all stock movements are physically verified, recorded in the Bin/Traceability Register, and signed off, with immediate escalation of any control breaches.
• Maintain discipline between pickers and clerks by ensuring all stock issues are formally requested, verified, and issued, eliminating informal or self-picking practices.
• Conduct and sign off daily opening and closing stock counts jointly with the Gemba Clerk, ensuring immediate investigation and escalation of any variances.
• Perform regular random physical stock checks to validate accuracy, deter losses, and ensure full SKU coverage within defined cycles.
• Communicate daily verified stock positions to Warehouse Systems & Stock Control to support reconciliation with SAP/system balances and resolve discrepancies.
• Supervise outsourced workforce performance, ensuring compliance with operational standards, zoning discipline, and contractor accountability.
• Ensure operational readiness of equipment and facility conditions, maintaining safe, organized, and efficient working environments.
• Conduct routine safety walkthroughs to enforce PPE compliance, housekeeping standards, and adherence to legal and company safety requirements.
• Identify, document, and escalate all operational, stock, safety, and compliance exceptions, ensuring full transparency and governance.

QUALIFICATIONS & EXPERIENCE

• Diploma in Supply Chain, Logistics, Warehouse Management, or related field
• 3–5 years’ experience in warehouse operations, stock control, or Gemba supervision
• Strong understanding of inventory control, traceability systems, and warehouse processes
• Working knowledge of SAP or warehouse management systems is an added advantage

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KEY ACCOUNTABILITIES

• Ensure accurate collection, verification, and reconciliation of all PODs against delivery orders and dispatch records, with immediate system updates.
• Manage and resolve all delivery exceptions (shortages, damages, disputes) through timely escalation and follow-up to closure.
• Coordinate with transporters to enforce POD return timelines, track missing documentation, and drive SLA compliance.
• Maintain structured, audit-ready documentation (physical and digital) ensuring full traceability of all deliveries.
• Validate POD-backed deliveries to support transporter billing accuracy and flag discrepancies for review.
• Prepare and share POD status reports, dashboards, and transporter performance insights.
• Support customer service teams in resolving delivery disputes through timely provision of POD documentation.
• Drive compliance with SOPs and continuously identify process improvement opportunities within the POD cycle.

KEY WORKING RELATIONSHIPS

• Transport, Dispatch, Finance, Customer Service, Transporters, Weighbridge

QUALIFICATIONS & EXPERIENCE

• Diploma in Supply Chain / Logistics / Business Administration
• 1–2 years’ experience in logistics, dispatch, or documentation handling
• SAP/HighJump and Excel proficiency

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DETAILED DUTIES & RESPONSIBILITIES:

• Commissioning of the Plastic Moulding Machineries.
• Prepare SOP for all machines for good manufacturing processes and ensure that all the M/Cs, are running smoothly as per SOP.
• Processing parameter setting and trouble setting in m/cs, and submit the production report/Material Yield Report in daily basis.
• Responsible for Plastic Plant Manpower control and Training to the local staffs and Identify if any other training needs externally.
• Monitor the consumption of RM by coordination with Stores for best yield.
• Managing Plastic Plant production budgets and costings.

QUALIFICATIONS:

• B.Sc. Eng. /B.E Eng. (Plastics/Polymer/Electrical/Mechanical/Chemical) or B. Sc with Diploma of CIPET (India) for Plastics Processing Technology.
• EXPERIENCE:
• Over 10 to 15 Years’ experience in PET Preform and Closure making with high speed European machines like-KRAUSS MAFFEI/NETSTAL/HUSKY/SACMI/SIPA machines.
• Over 10 to 15 years of experience in Plastic Plant Operation and Maintenance.
   

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Responsibilities

• Import & Export Operations
• Coordinate all import shipments from order placement to final delivery.
• Liaise with suppliers, shipping lines, freight forwarders, and clearing agents to ensure timely clearance.
• Ensure full compliance with KRA Customs (iCMS), KEBS, PVOC, Port Health, KEPHIS, and all regulatory bodies.
• Track shipments and provide updated ETAs to relevant departments.
• Documentation & Compliance
• Prepare and verify import/export documents including invoices, packing lists, BL/AWB, and certificates of origin.
• Review customs entries for correct HS code classification, valuation, duty, and tax application.
• Maintain proper documentation for audits, compliance checks, and internal controls.
• Costing, Pricing & Product Mix Management
• Perform accurate landed cost calculations for imported goods.
• Support management in setting product prices and discounts based on landed cost, competitor analysis, and margin targets.
• Analyze the product mix to identify high-margin, fast-moving, low-margin, and slow-moving SKUs.
• Evaluate the impact of import-related expenses (freight, duty, handling, port fees, demurrage, storage, forex fluctuations) on pricing decisions.
• Recommend sourcing or pricing adjustments to maintain competitiveness.
• Provide detailed category performance analysis—revenue, margins, volume, and stock turnover.
• Inventory & Supplier Management
• Maintain optimal inventory levels and prevent stock outs or overstocking of imported goods.
• Work with procurement and warehouse teams to manage inbound stock.
• Negotiate with service providers (freight forwarders, clearing agents, shipping lines) for competitive terms.
• Monitor supplier performance, import lead times, and cost variances.
• Financial & Operational Reporting
• Prepare and share monthly reports on landed costs, import expenses, duty payments, and stock position.
• Provide insights on cost drivers and improvement opportunities.
• Support audit processes with accurate documentation.
• Track and report monthly category KPIs and performance against targets.

Requirements

• Bachelor’s degree in Supply Chain Management, Procurement, International Trade, or related field.
• 2–3 years’ experience in import/export operations, preferably in retail, FMCG, or manufacturing.
• Strong knowledge of Kenyan customs processes, iCMS, HS codes, tariffs, and regulatory requirements.
• Experience in landed cost calculations and supporting product pricing decisions.
• Advanced knowledge of product mix analysis, including category performance, margin evaluation, stock turnover, and pricing impact.
• IT proficiency: Advanced Excel, Word, PowerPoint.
• ERP knowledge – intermediate level.
• Strong analytical, presentation and problem-solving 

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Key Responsibilities

• Engineering Leadership & Plant Reliability
• Provide overall leadership and accountability for the engineering function across the Beverages, PET, and Noodles production lines at Our Client Industrial Park.
• Oversee all engineering and maintenance operations to ensure high equipment reliability and plant availability.
• Lead the engineering team in implementing best practices in preventive, predictive, and corrective maintenance programs.
• Automation & Technical Expertise
• Provide advanced technical expertise in electrical, electronic, instrumentation, and automation systems, particularly within Krones bottling lines, with preference for experience in Krones Combi Block Model C3.
• Diagnose and resolve complex electrical, instrumentation, and automation faults across production equipment.
• Ensure periodic automation program backups and maintain accurate technical documentation for plant systems.
• Maintenance Optimization
• Implement proactive and predictive maintenance strategies to ensure optimal machine uptime and operational reliability.
• Drive improvements to reduce Mean Time to Repair (MTTR) and increase Mean Time Between Failures (MTBF).
• Maintain accurate records of maintenance history, machinery performance, and spares consumption.
• Operational Performance & Production Efficiency
• Support manufacturing operations to achieve production efficiency above 85% while maintaining process wastage below 1%.
• Work closely with production teams to ensure seamless coordination between engineering and manufacturing operations.
• Identify operational bottlenecks and recommend engineering solutions to improve throughput and productivity.
• Root Cause Analysis & Continuous Improvement
• Conduct breakdown analysis and root cause analysis (RCA) for equipment failures and process disruptions.
• Develop and implement corrective and preventive action plans to prevent recurrence of technical issues.
• Drive continuous improvement initiatives including Kaizen, digitalization, and process optimization across the engineering function.
• Engineering Spares & Vendor Management
• Ensure effective engineering spares inventory management, maintaining optimal stock levels to support uninterrupted operations.
• Manage vendor relationships for procurement of engineering components and services.
• Support vendor development, evaluation, and finalization for engineering materials and technical support services.
• Project Management & Plant Development
• Lead engineering support for plant expansion, upgrades, and development projects.
• Manage engineering projects including automation improvements, equipment upgrades, and new line installations.
• Ensure projects are delivered within agreed timelines, budgets, and technical specifications.

Qualifications & Experience

• Bachelor’s Degree in Electrical Engineering, Electronic Engineering, Instrumentation Engineering, or Automation Engineering.
• Minimum 8–12 years of relevant experience, preferably within FMCG manufacturing or beverage bottling operations.
• Strong hands-on experience with Krones bottling lines, with preference for Krones Combi Block Model C3.
• Proven expertise in automation systems, instrumentation, electrical systems, and production line troubleshooting.
• Demonstrated experience in predictive maintenance, reliability engineering, and plant performance improvement.