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  • Posted: Feb 9, 2024
    Deadline: Not specified
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    Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business ...
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    Operation Manager - Nairobi

    Duties and Responsibilities

    • Line management of all employees in Kenya; their performance and development
    • Ensuring that the various Kenya guest-facing units deliver guest services / experiences in line with the agreed standards & definitions for agent services
    • End-responsible for the consistently strong and cost-efficient performance of support functions including resupplies, fleet management and asset management / maintenance
    • Ensuring that the Kenya operations meet the company’s Group policies, procedures and standards at all times, including a / o health & safety and admin controls
    • Ensuring that all assets and equipment are kept in excellent condition
    • Managing and supporting the operations team by defining precise local operational processes with a focus on strong operational execution and results
    • Developing strategies to strengthen driver’s value proposition to continually grow our supply base, performance, quality, compliance and retention
    • Actively leading and/or supporting expansion across the rest of the country
    • Hands-on supply management – working autonomously and taking initiatives with your team through the stages of fleet acquisition, conversion and activation
    • Analyzing data – you will monitor our city operations metrics to ensure marketplace health between all stakeholders Identifying trends, risks and improvement opportunities on a local level that may impact the business
    • Advising and closely collaborating with HQ teams such as Product, Legal or Marketing to develop and execute key initiatives that drive growth and efficiency
    • Taking ownership of Bolt’s growth by ensuring both local operations and HQ teams support and collaborate actively with each other to meet business goals

    Key job qualifications, skills and requirement.

    • Minimum 3 years of experience in various operational management roles
    • Strong organizational and logistic skills in leadership positions in organizations
    • Effective at managing and training / coaching middle managers and staff
    • Effective at crisis management and good at making instant decisions; ability to multitask and prioritize in a challenging environment

    Good working knowledge & experience in the majority of the following areas :

    • Logistics / resupply
    • Cost management
    • Asset & fleet maintenance management
    • Ability to build good working relationships with people at all levels from camp staff to the Board of Directors
    • Proven ability to handle complex intercultural people matters, with cultural sensitivity and awareness
    • Passion for positive impact and wildlife tourism as well as community development
    • Minimum degree or diploma
    • Strong verbal and written communication skills and ability to structure and present work plans and ideas
    • Independent getting things done’ mentality; willing to work hard

    go to method of application »

    Marketing Executive - Nairobi

    Duties and Responsibilities

    • Plan and monitor the marketing activities to be implemented monthly, weekly and daily, supported by a follow-up tool for sharing with the Sales and Marketing Manage
    • Conduct consumer surveys and analyze sales trends in order to assist management to determine product positioning, pricing, key messages and other important strategic decisions
    • Organize and attend marketing activities such as field events, expos and other promotions to raise brand awareness
    • Generate relations with stakeholders and liaise with them to create common promotional success of activities that shall enhance the brand
    • In consultation with management, plan and prepare both internal and external company communications and build positive relationships with media and the public
    • Ensure implementation, compliance and follow up of market activities.
    • Management of the companies' social media platforms to generate more followers and engagements through creative constructive business-related content and timely posting
    • Measure and report on the performance of all digital marketing campaigns
    • Monitor the Kenya and regional agri-business intelligence through daily newspaper coverage and sharing to the Management Team for timely decision making
    • Track, respond and keep record of customers and partners enquiries through all communication channels
    • Maintain the customers database for analysis and targeted marketing activities
    • Plan, prepare and deliver presentations on behalf of the management team.

    Key Requirements Skills, experience and qualification

    • Bachelor's degree in Marketing or any business related. Additional qualification in Marketing preferred
    • 3years' experience in related marketing role
    • Proven working experience in digital marketing

    Technical Skills/Leadership Competencies

    • Strong analytical skills and data-driven thinking
    • Up-to-date with the latest trends and best practices in online marketing and measurement
    • Energy and drive - Has speed and agility: takes quick and timely action to seize more opportunities
    • Innovative
    • Problem solving – Proactively picks up issues and correct them on time
    • Strong interpersonal skills
    • A person of trust and high integrity
    • Report writing
    • Effective communication skill with both internal and external customers

    go to method of application »

    Admin Assistant - Ngara

    Duties and Responsibilities

    • Knowledge of office management systems and procedures
    • Proficiency in MS Office
    • Strong organization and interpersonal skills
    • Excellent verbal and written communications skills including command of the English language
    • Must be independent and be able to work proactively
    • Basic accounting skills
    • Great attitude, open to learning, self-driven/starter and customer focus
    • Proficiency in Written and spoken English
    • Responsible for providing administrative and logistical support to conferences, workshops and meetings. Makes relevant hotel reservations,
    • Responsible for ensuring strict adherence to set policies under the overall finance and administration guidelines for the office.
    • Develop and maintain administration systems, Maintain and coordinate Office documentation and information with confidentiality for orderly and easy access to documents/filing system in readiness for external and internal audit requirement.
    • Coordinate Satellite office vehicle(s) ensure that vehicles are periodically scheduled for maintenance and always have valid insurance cover.
    • Responsible for coordinating travel for office staff, volunteers and visitors by making relevant travel arrangements.
    • Responsible for ensuring that Plan travel policies and procedures are well understood and followed at Office.
    • Oversee provision of cleaning services, ensuring proper maintenance and cleanliness of the offices.
    • Coordinate all procurement activities for Office and ensure compliance to policies guidelines and regulations.
    • Produce timely and accurate logistics reporting to the Integrated Senior Project Coordinator. Oversee the office stores management, asset/inventory control.
    • Maintain an updated office asset register including safe custody of all organizations’ assets, maintaining their purchase contracts, ownership documents after sale service contracts and undertaking periodical physical stock takes.
    • Ensure transparency and integrity in the procurement processes in line with Plan policies and guidelines;
    • Receive, review procurement requests and source using appropriate procurement method.
    • Analyze bids and recommend selected vendor for approval;
    • Prepare and facilitate issuance of approved LPOs to vendors and follow ups to ensure quality delivery of goods and/or services.
    • Liaise with the requesters to ensure goods and services requested are received on time and the necessary documentation satisfactorily done (goods received notes/invoices etc.);
    • Process payment as applicable and ensure documentation is submitted to Finance in a timely manner
    • Keep proper and an up to date filing system for all procurement documents;
    • Update and share the weekly procurement tracker

    Key Requirements Skills, experience and qualification

    • Bachelor’s degree in business or public administration, procurement and logistics, supply chain management or another related field.
    • 1-year relevant experience in administration, logistics, procurement, or HR preferably in a similar position in an NGO.
    • Excellent interpersonal skills, flexible and team player
    • Good team management and supervisory skills
    • Excellent office management skills
    • IT/computer skills
    • Knowledge of filing and general record keeping
    • Pro-active and excellent time management skills
    • Ability to work accurately and pay attention to detail
    • Telephone operation skills
    • Hands on experience and skills in an Enterprise Resource Planning e.g. SAP

    go to method of application »

    Telesales Agents - Ruiru, Mlolongo

    Duties and Responsibilities

    • Deliver value proposition to potential customers, through scripts.
    • Follow through on leads for potential sales and ensure conversion by explaining driving school services and prices.
    • Meet or exceed projected sales quotas and collaboratively work with team members on the call floor to meet sales and performance goals.
    • Maintain detailed records of inbound and outbound correspondence as well as follow-up information and outcomes.
    • Accurately document the customer’s personal information including name National ID, and phone number.
    • Cold call potential customers and ask pertinent questions to understand the customer’s needs/requirements to assist in sales conversions.
    • Maintaining accurate records of leads converted to sales.
    • Ensure follow-ups are done to actualize future registrations and subsequent sales
    • Contact potential or existing customers to inform them about the services
    • Answer questions about services or the company
    • Ask questions to understand customer requirements and close sales
    • Tele sale- reaching potential clients through effective telephone marketing
    • Explain the services to clients via telephone
    • Email marketing and social media marketing
    • Develop creative pitches and propositions and follow up with existing clients
    • Use of initiative to identify and follow up opportunities with clients who are not already on the database
    • Ensure creativity in reaching out new customers
    • Achieve monthly set targets
    • Network for leads and arrange for meetings with potential customers
    • Close business and do follow ups
    • Enter and update customer information in the database
    • Take and process orders in an accurate manner
    • Handle grievances to preserve the company’s reputation
    • Go the “extra mile” to meet sales quota and facilitate future sales
    • Keep records of calls and sales and note useful information

    Key requirements, skills and qualifications

    • 3 years in marketing training course
    • Passionate about sales and marketing and have at least three years successful work history in a service industry of consistently exceeding sales targets and growing the business in your previous position
    • A top performer with highly developed communication skills to easily engage with clients, do not easily take no for an answer, and can manage the relationship to achieve your sales target.
    • A critical thinker, highly organized, meticulous, detail oriented and take pride in your work performance
    • 3 years’ experience in service industry (tele sales)
    • Good experience in selling over the phone
    • Must have worked with sales targets
    • Record of achieving and exceeding sales targets
    • Demonstrated communication skills for closing sales
    • Demonstrated being critical thinker, analytical person, highly organized, meticulous and take pride in their work performance

    go to method of application »

    Accountant - Ngara

    Duties and Responsibilities

    • Provide support on annual program budget development and create cost libraries to advise program budgets
    • Sound understanding and monitoring of annual and monthly budget
    • Monitor monthly expenditure against overall budget, ensure expenses to be incurred are allowable, allocable and reasonable and advise accordingly
    • Preparation of timely monthly / quarterly management accounts and dissemination to relevant stakeholders by the 15th of following month/ quarter
    • Maintain monthly follow up register and flag outstanding actions
    • Monthly Accounting Activity
    • Maintain updated and accurate books in the organization’s ERP system (Microsoft Dynamics 365)
    • Ensure accurate data entry in relation to amount and account allocation, and any other dimensions as per the accounting standards of the program and GAAP
    • Prepare accurate bank reconciliations for project bank accounts and deal with reconciling items conclusively
    • Prepare accurate cash reconciliations for project account
    • Ensure complete copies of original documents sent to donor are properly file / maintained
    • Undertake periodic visits to project sites for compliance and supportive supervision
    • Undertake monthly reconciliation of all payroll liabilities, payables and receivables
    • Ensure Fixed Assets register is accurately maintained and updated monthly
    • Timely communication with stakeholders (including management) on pertinent financial matters as they arise for programs in your docket
    • Keep track of grant management actions such as renewal of Agreements/ Modifications and keep senior management and staff updated of the status
    • Attend relevant workshops and present on financial issues where required
    • Ensure adherence to the financial policies and procedures, donor and statutory requirements for programs in your docket
    • Take a leading role in coordination of financial aspects to support smooth program close - out including timely communication to stakeholders and close adherence to internal timelines
    • Authorize internal purchase requisitions to indicate that sufficient funds are available and relevantly allocated in the budget
    • Authorize cheque, online and cash payments by approving the payment voucher after verifying that the payment is adequately supported
    • Maintain up to date donor registers and disseminate to relevant stakeholders highlighting changes whenever there is a change
    • Timely communication with stakeholders (including management) on pertinent financial matters as they arise for programs in your docket
    • Keep track of grant management actions such as renewal of Agreements/ Modifications and keep senior management and staff updated of the status
    • Attend relevant workshops and present on financial issues where required
    • Ensure adherence to the financial policies and procedures, donor and statutory requirements for programs in your docket
    • Take a leading role in coordination of financial aspects to support smooth program close - out including timely communication to stakeholders and close adherence to internal timelines
    • Maintain up to date donor registers and disseminate to relevant stakeholders highlighting changes whenever there is a change

    Key Requirements Skills, experience and qualification

    • Bachelor’s degree in accounting or related field
    • Specialized Training/Professional Qualifications
    • CPA Part II (Intermediate Level II) or equivalent successfully completed

    Competencies/Abilities/Skills Required

    • Excellent computer skills, including proficiency in MS- Office, particularly Excel
    • Proficient knowledge of one or more accounting packages
    • Knowledge of ERP systems is an added advantage
    • Good communication and presentation skills
    • Good analytical skills – strong attention to detail and investigative nature.
    • Well-developed interpersonal skills and experience developing staff by assessing development needs, coaching and delivering training
    • Strong work ethic and ability and willingness to work a flexible schedule
    • Stable to work in team settings and willingness to learn
    • Ability to multitask and work under minimal supervision, while meeting strict deadlines
    • Good planning and coordination skills
    • Strong auditing skills

    go to method of application »

    Marketing Supervisor - Nairobi

    Duties and Responsibilities

    • Plan and monitor the marketing activities to be implemented monthly, weekly and daily, supported by a follow-up tool for sharing with the Sales and Marketing Manager
    • Conduct consumer surveys and analyze sales trends in order to assist management to determine product positioning, pricing, key messages and other important strategic decisions
    • Organize and attend marketing activities such as field events, expos and other promotions to raise brand awareness
    • Generate relations with stakeholders and liaise with them to create common promotional success of activities that shall enhance the brand
    • In consultation with management, plan and prepare both internal and external company communications and build positive relationships with media and the public
    • Ensure implementation, compliance and follow up of market activities.
    • Management of the companies' social media platforms to generate more followers andengagements through creative constructive business-related content and timely posting
    • Measure and report on the performance of all digital marketing campaigns
    • Monitor the Kenya and regional agri-business intelligence through daily newspaper coverage and sharing to the Management Team for timely decision making
    • Track, respond and keep record of customers and partners enquiries through all communication channels
    • Maintain the customers database for analysis and targeted marketing activities
    • Plan, prepare and deliver presentations on behalf of the management team.

    Key Requirements Skills, experience and qualification

    • Bachelor's degree in Marketing or any business related. Additional qualification in Marketing preferred
    • 3years' experience in related marketing role
    • Proven working experience in digital marketing

    Technical Skills/Leadership Competencies

    • Strong analytical skills and data-driven thinking
    • Up-to-date with the latest trends and best practices in online marketing and measurement
    • Energy and drive - Has speed and agility: takes quick and timely action to seize more opportunities
    • Innovative
    • Problem solving – Proactively picks up issues and correct them on time
    • Strong interpersonal skills
    • A person of trust and high integrity
    • Report writing
    • Effective communication skill with both internal and external customers

    Method of Application

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