Vacancies at CDL Human Resource

Job Description

• Prospecting & Lead Generation: Obtain and qualify call lists, identifying the best prospects to contact.
• Inbound and Outbound Calling: Reach out to prospective clients via phone to introduce services, handle inquiries, and schedule meetings.
• CRM Management: Utilize CRM software (preferably HubSpot) to log interactions, track progress, and follow up with leads.
• Client Engagement: Build and maintain positive relationships with prospects and clients, ensuring all communications are professional and clear.
• Sales Support: Assist in converting leads into sales by effectively articulating the benefits of our products and services.
• Reporting: Regularly update management on progress, issues, and successes. Provide feedback and insights for continuous improvement of outreach strategies.
• Collaboration: Work closely with the marketing and sales teams to align telemarketing efforts with overall company objectives.
• Lead Generation.

Requirements

• Experience: Minimum of 3 years of experience in a Digital Telemarketing role.
• Clear Communication: Strong communication skills are essential. Candidates must demonstrate the ability to speak clear, standard English with U.S.-based companies and clients.
• Language Proficiency: Fluency in at least three languages, including English (written, spoken, and reading), is required.
• Technical Skills: Strong IT proficiency; tech-savvy and capable of troubleshooting basic technical issues.
• CRM Software Experience: Experience with HubSpot (or similar CRM software) to manage leads, contacts, and customer data.
• Equipment Requirements: A personal laptop, phone, high-quality headphones, and a reliable internet connection (minimum 90 Mbp's). Candidates should be willing to upgrade their internet speed to meet the requirement if necessary.
• Certification: While a telemarketing certification is a plus, it is not required. We value hands-on, proven experience in telemarketing.
• Motivated & Positive Attitude: A self-motivated, enthusiastic, and professional individual with a passion for growing their skills and contributing to the team.
• Interpersonal Skills: Strong interpersonal skills, the ability to work independently, and thrive in a fast-paced, results-driven environment.

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Job Summary:

We are seeking a dynamic and results-driven Team Leader responsible for driving revenue growth, ensuring sales targets are met, and maintaining strong relationships with both direct sales teams and external partners. The ideal candidate will have a strong background in sales leadership, partner management, and subscription-based revenue models.

Key Responsibilities:

Sales Team Management:

• Lead, mentor, and manage a team of sales representatives to achieve and exceed sales targets.
• Accelerate individual and team performance and providing additional on ground support as needed.
• Implement sales strategies to drive new customer acquisition and retention.
• Develop and implement on-ground activations for brand visibility and incremental revenue growth.

Channel Partner Management:

• Build and maintain strong relationships with third-party channel partners to drive sales growth.
• Drive Implementation of partner programs, incentives, and performance metrics.
• Collaborate with partners to align sales strategies and ensure brand consistency.
• Provide ongoing support and training to partners to enhance their sales effectiveness.

Strategic Planning & Execution:

• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Develop and execute strategies to optimize revenue streams and customer retention.
• Work closely with support teams to align sales initiatives with business objectives.
• Drive Implementation of sales processes to improve efficiency and effectiveness.

Customer & Relationship Management:

• Ensure high levels of customer satisfaction and loyalty through effective sales and support strategies.
• Ensure speedy escalations of complex sales negotiations with key clients to RSM
• Act as a liaison between customers, sales teams, and channel partners to address concerns and optimize service delivery.

Requirements

Qualifications & Experience:

• Bachelor’s degree in Business, Sales, Marketing, or a related field (preferred).
• Proven experience in sales leadership, preferably in a subscription-based business model.
• Strong experience in managing both direct sales teams and channel partnerships.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to analyze data and make informed business decisions.
• Results-driven mindset with a focus on continuous improvement.
• Valid driving license.