Fresh Jobs at Wisen HR Services

Our client dealing in retail trade (jewelry, African art, crafts, precious and semi-precious stones) with scope of operation at the local and international levels is recruiting for an IT Support Assistant.

Job summary:

• Position’s primary focus may be in the areas of computer operations, user and desktop support (hardware and software), helpdesk, and data management. Performs a variety of moderately complex information technology support duties to ensure smooth delivery of technology services.
• Monitors, operates, or coordinates and assists others in the operation of computer hardware, software, and peripherals in order to achieve desired results.
• Utilizes computer equipment, software and diagnostic tools to perform a broad range of customer assistance, production job processing, equipment maintenance and repair and computer operations assignments. Requires minimum supervision and may act as lead when the need arises.
• Updates supervisor on status of projects or technical issues.
• Exercises judgment and creativity in selecting and applying procedures correctly, and determines when to refer problems to the supervisor or next level of support.

Key responsibilities:

• Provides assistance in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs;
• Sets up and configures desktop computers, peripherals and accounts assigning security level;
• Installs software and installs and repairs hardware and peripherals;
• Tests programs; updates antivirus, runs drivers, replaces broken hardware and machinery needed at HQ and shops
• Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate;
• Maintains systems, databases and web pages;
• Administers user accounts;
• Designs and produces basic reports; formats, sheets and runs barcodes on RMS
• Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems;
• Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns;
• Maintains records; of Return on Inventory
• Contributes to unit goals by accomplishing related duties as required.
• Be on call for system maintenance- internet, faulty hard-drive/ software
• Perform administrative functions of operations as directed by supervisor
• Configuring of hardware and software, setting up peripherals such as printers or routers, repairing equipment, and providing daily support for computer network users.
• Responsible for writing reports, tracking inventory, evaluating new technologies, negotiating contracts with vendors, and developing contingency plans in case of network failure.

Job Qualifications

• College graduate or equivalent with data processing training, computer operations training, or experience in a multi-operation system or production control environment preferred.

Skills and Experience:

• Two or more years of related experience with computers and providing customer service in a technological environment.
• May require the knowledge of a variety of hardware as well as software, programming languages and operation systems.
• Tested on appropriate computer skills as required.

go to method of application »

Our client, a manufacturer and custom builder of canopy tents, marquees, tarpaulins and a wide range of customized canvas products, is hiring an AutoCAD Draughtsman.

Job purpose summary:

Responsible for creating design solutions that have a high visual impact. The role involves discussing with clients and understanding their needs before making design decisions.

 Key responsibilities

• Consult with client and carry out site survey to aid in designs and drawings.
• Prepare technical designs, drawings and costing bills of quotations.
• Carry out site layout for all designed projects in conjunction with technical department.
• Present designs and drawing to the client for approval.
• Supervise design projects.
• Sketch out ideas or create renderings, which are images on paper or on a computer that provide a better visual of design ideas.

Job Qualifications

• Diploma in engineering e.g. civil, mechanical or structural.
• Minimum of 3 years working experience in designing and drawing of shade systems like shade sails, canopies, car parking shades.
• Proficiency in AutoCAD design software
• Knowledgeable in the of engineering and excel spreadsheet.
• Possess exceptional creativity and innovation
• Accuracy and attention to detail is a must
• Have an understanding of the latest trends and their role within a commercial environment
• Have professional approach to time, costs and deadlines

go to method of application »

Our client, a producer of innovative, handcrafted jewelry and accessories from sustainable materials, is looking for Business Analyst to join their growing company.

Jobs role:

The Business Analyst will support upper management with a broad range of deliverables including supporting strategic initiatives and projects, forecast reporting and project management. The job holder will play a critical role contributing to their day-to-day business operations duties and partnering with the US and Kenya teams.

Responsibilities

 Core

• Support leadership team with The Analyst will support the leadership team with generation of weekly forecast reports through monitoring, analyzing and summarizing key data points.
• Drive plan and execution of
• Responsible for reporting on and providing the Supply Chain Director with the appropriate data to ensure production functions and goals are tracked to accomplish goals.

Scorecard Management

• Manage Scorecard reports to monitor, analyze, and summarize Supply Chain Activities by accounts, format and life cycle.
• Organize reports into visually appealing presentation and distribute reports internally
• Prepare analysis and forecasts to enable management to monitor performance and drive strategy for maximum profitability.
• Create and design scorecards and other reports that deliver insightful and timely reporting.

Candidate will have:

• Strong business analysis and decision making skills.
• Persistence in obtaining critical information from key sources and proactively communicating it.
• Ability to effectively communicate with senior level leaders via in person presentation and written communication.
• Ablility to work in a fast paced environment and pay close attention to detail
• Have a strong sense of urgency and commitment to deadlines.
• Solution oriented and have the ability to prioritize.
• Ability to adapt to an ever-changing environment. Consistently meets or exceeds current job responsibilities.
• Excellent interpersonal, time management and organizational skills.
• Ability to define goals, implements processes and maintain deadlines with minimal supervision.
• Strong strategic, analytical and problem-solving skills.
• Ability to work under pressure and respond to tight deadlines
• Experience with retail landscape, entertainment and/or consumer packaged goods industry
• Advanced skills in Microsoft Excel

Job Requirements

• Bachelor’s Degree in Business Management, Finance, Economics, Statistics or similar degree from an accredited university, MBA or related Master’s degree is a plus
• More than 4 years working experience in an analytical role within the fashion or home goods industry collaborating with both internal and external sales and management team
• Experience in quantitative demand planning highly desirable
• Flexibility in managing competing priorities and changing expectations while achieving results is required
• Excellent interpersonal skills and communication skills including written, verbal, listening, and presentation are required
• Knowledge of supply chain management, global distribution practices, inventory management, business, economics, basic accounting, statistics and project management methodologies is desired.