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  • Posted: Apr 13, 2021
    Deadline: Not specified
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  • JUMIA is an e-commerce startup with an aim to mimic Amazon’s success by delivering a wide range of items, from toys to generators across the African continent. Shortly after the startup of the business in Nigeria, JUMIA launched warehouses in four other growing countries which include: Egypt, Morocco, Kenya and Cote d'Ivoire.
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    Head of Commercial Operations - Jumia On-Demand Services

    Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.    

    Main Responsibilities

    •  Business steering - monthly, weekly and daily from topline to bottom line and on key deviations vs BP with commercial teams
    •  Supporting to define, coordinate and execute promotional events, from Black Friday and Jumia Anniversary to weekly commercial events
    • Coordinating the execution and analysing the impact of the Commercial Teams Performance Steering Actions (PSAs) with the Acquisition teams 
    • Ensuring Jumia is offering the lowest prices on its assortment by scanning, mapping and comparing Jumia and its competitors’ SKUs several times a week (“Phoenix Process”)
    • Tracking and managing our delivery fee and commission strategy to ensure Jumia remains competitive 
    • Weekly analysis of Jumia's actual trajectory versus business plan
    •  Ensure all performance steering files are collated in order to deliver actionable insights per market
    •  Building and maintaining training/SOP files to a high standard
    • Centralising all BI requests from local and central commercial teams to ensure commercial has specs for each development needed and receive the right level of prioritisation by the BI team
    • Provide operational support to the management teams as required 

    Required Skills & Qualifications

    • 5+ years' experience and significant experience in eCommerce, Management Consulting, Venture Capital, Company Creation or Category Management (Retail) would be appreciated
    • Proficiency in MS Office and Excel (VBA would be a plus)
    • Ability to analyse large data sets to make strategic decisions
    • Amazing analytical skills
    • Organised and Structured
    • Fast learner
    • Good interpersonal skills: A natural people manager, inspiring and motivating colleague effectively
    • Resistant to stress
    • Very independent with a strong ability to surpass expectations 

    We Offer

    • A unique opportunity in implementing and executing new ideas for a thriving e-commerce business
    • The opportunity to work with professional and dynamic teams in and outside your local country
    • An unparalleled personal and professional growth as our longer-term objective is to train the next generation

    go to method of application »

    JForce Regional Performance Manager - Jumia

    What is JForce: 

    JForce: a network of 150,000 sales consultants across 10 countries placing orders on Jumia on behalf of other people. On each order placed they earn a commission. 

    JForce channel objective is to overcome e-commerce main challenges of internet access, how to place an order online and trust. Therefore its a key acquisition marketing, customer acquisition and sales channels; representing c. 15% of Jumia Group performance. 

    Finally, JForce has the aim of empowering entrepreneurs and generating employment through the full support of Jumia established brand. 

    JForce Regional Performance Manager Jumia Group is in charge of driving the performance based on data across 10 countries. JForce Regional Performance Manager (Jumia Group) plays a key role in delivering exponential growth of JForce across countries through performance steering and by proposing key actions based on data. 

    Secondly, he/she is in charge of supporting the execution in countries through the local team by developing action oriented reports, routines and processes. 

    Finally to deliver on targets by co-working with local teams on communication and marketing plans.

     Key Responsibilities

    • Weekly deep dive in countries performance to understand what drives it
    • Recommend actions to deliver incremental growth and deliver on budget 
    • Drive day to day performance steering and management to deliver on targets 
    • Support execution of actions recommended, presenting it to the team and follow up execution 
    • Weekly reports
    • Plan T1 campaigns preparation and execution: bottom up, robust marketing plan, collect brand contribution, plan logistics. 

     Required Skills & Qualifications

    • Strong analytical skills 
    • Structured and well organized  
    • Good interpersonal skills to motivate and convince internal stakeholders on actions to take 
    • Resistant to stress 
    • Performance driven, action & result oriented
    • Proven track record of impact.
    • Proficiency in MS Office and Excel. 

    We Offer

    • A unique opportunity in implementing and executing new ideas for a thriving e-commerce business
    • The opportunity to work with professional and dynamic teams in and outside your local country
    • An unparalleled personal and professional growth as our longer-term objective is to train the next generation

    Method of Application

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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