Job Openings at Lions Sightfirst Eye Hospital

The ICT Manager will lead the development and management of all IT-related systems, infrastructure, and services at LSEH. This position is critical for ensuring the hospital’s operational efficiency, data security, and continuous digital innovation to enhance service delivery.

Key Responsibilities:

ICT Strategy and Planning:

• Develop and implement ICT strategies aligned with the hospital’s goals and operational needs.
• Manage the ICT budget, ensuring optimal resource allocation.
• Stay updated with trends and technologies relevant to healthcare.

Network and Systems Management:

• Oversee the installation, configuration, and maintenance of all hardware, software, and networks.
• Ensure uptime, performance, and reliability of ICT infrastructure, including hospital management systems (HMS) and electronic medical records (EMR).
• Manage servers, data storage, and backups to ensure data integrity and availability.

Cybersecurity and Compliance:

• Implement cybersecurity protocols and risk management strategies to safeguard data and systems.
• Ensure compliance with data protection laws and industry regulations.
• Conduct regular system audits and vulnerability assessments.

Support and Training:

• Provide technical support to staff and troubleshoot ICT issues promptly.
• Organize training programs to improve staff proficiency in using ICT systems.

Vendor and Stakeholder Management:

• Manage relationships with ICT vendors and service providers.
• Collaborate with internal departments to understand their ICT needs and provide solutions.

Innovation and Project Management:

• Lead digital transformation projects to enhance patient care and operational efficiency.
• Manage ICT projects from inception to completion, ensuring timelines and deliverables are met.

Qualifications and Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field (Master’s degree is a plus).
• Minimum of 5-7 years of experience in ICT management, preferably in healthcare or a similar setting.
• Proven experience in managing ICT infrastructure, networks, and software systems.
• Familiarity with healthcare technologies (HMS, EMR, etc.) and data security protocols.

Technical Skills:

• Expertise in network administration, system management, and database technologies.
• Strong understanding of cybersecurity principles and practices.
• Experience with cloud technologies and digital transformation projects.
• Proficiency in project management tools and methodologies (e.g., Agile, Prince2).

Soft Skills:

• Strong leadership and team management abilities.
• Excellent communication, problem-solving, and decision-making skills.
• Ability to work under pressure and meet tight deadlines.
• High degree of integrity and commitment to organizational goals.

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Job Purpose

• The Outreach Services Manager is responsible for planning, coordinating, and overseeing the hospital’s outreach programs and community health initiatives. The role aims to increase access to healthcare services, strengthen community engagement, support patient referrals, and enhance the hospital’s impact through effective outreach activities, partnerships, and program management.

Key Duties and Responsibilities

• Develop and implement outreach strategies and annual work plans aligned with the hospital’s mission and objectives.
• Plan, coordinate, and oversee community outreach programs, medical camps, screening activities, and awareness campaigns.
• Collaborate with clinical departments to organize and deliver outreach services effectively.
• Establish and maintain partnerships with community organizations, schools, healthcare facilities, local leaders, donors, and other stakeholders.
• Coordinate outreach logistics, including scheduling, transportation, equipment, supplies, and staffing requirements.
• Monitor outreach activities and evaluate performance against established targets and objectives.
• Collect, analyze, and report outreach data, outcomes, and impact indicators.
• Promote community awareness of hospital services and facilitate referrals to the hospital.
• Develop and manage outreach budgets and ensure efficient utilization of resources.
• Supervise outreach staff and volunteers, providing leadership, guidance, and performance management.
• Prepare reports, proposals, and presentations related to outreach programs and stakeholder engagement.
• Identify opportunities for program growth, partnerships, and community engagement initiatives.

Requirements

Qualifications and Experience

• Bachelor’s Degree in Public Health, Community Health, Health Promotion, Social Sciences, Healthcare Management, Business Administration, or a related field.
• Master’s Degree in Public Health, Healthcare Management, Business Administration, or a related field (Preferred).
• Minimum of five (5) years’ experience in community outreach, healthcare program management, public health, or related fields.
• Minimum of three (3) years’ experience in a supervisory or managerial role.
• Experience coordinating community health programs, medical camps, or healthcare outreach initiatives.
• Experience working with donors, partners, government agencies, and community organizations is an added advantage (Preferred).

Required Skills and Competencies

• Strong leadership and program management skills.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency in Microsoft Office applications and data management systems.
• Strong planning, coordination, and organizational abilities.
• Knowledge of community engagement, health promotion, and outreach methodologies.
• Strong stakeholder relationship management and partnership-building skills.
• Data analysis, reporting, and monitoring skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Strong problem-solving and decision-making abilities.
• High level of professionalism, integrity, and accountability.

Expected Outcomes

• Successful implementation of outreach programs aligned with hospital objectives.
• Increased community awareness and utilization of hospital services.
• Improved patient referrals and conversion from outreach activities.
• Strong partnerships with community stakeholders and development partners.
• Effective monitoring and reporting of outreach activities and outcomes.
• Efficient utilization of outreach resources and budgets.
• High-performing outreach teams delivering impactful community health services.
• Enhanced visibility and reputation of the hospital within the communities it serves.

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Job Purpose

• The Supplies Officer is responsible for the efficient receipt, storage, inventory management, and distribution of medical and non-medical supplies within the hospital. The role ensures the continuous availability of required items, accurate inventory records, proper stock control, and compliance with established supply chain procedures.

Key Duties and Responsibilities

• Receive, inspect, and verify supplies delivered to the hospital to ensure compliance with purchase orders and quality requirements.
• Maintain accurate records of stock receipts, issuances, transfers, and balances.
• Issue supplies to departments in a timely manner while ensuring proper documentation and authorization.
• Monitor stock levels and initiate replenishment requests to prevent stock-outs.
• Ensure proper storage, handling, and organization of supplies in accordance with recommended standards.
• Conduct routine stock counts, inventory reconciliations, and periodic stock audits.
• Monitor expiry dates and stock movement to minimize losses resulting from expired, damaged, or obsolete items.
• Maintain inventory records within the hospital inventory management system.
• Prepare inventory reports and provide stock status updates to management as required.
• Assist in investigating stock discrepancies and implementing corrective actions.
• Ensure cleanliness, orderliness, and security of stores and storage areas.
• Collaborate with procurement and user departments to support efficient supply chain operations.

Requirements

Qualifications and Experience

• Bachelor’s Degree in Procurement and Supply Chain Management, Logistics, Business Administration, Commerce, or a related field.
• Professional qualification in Procurement and Supply Chain Management will be an added advantage (Preferred).
• Minimum of three (3) years’ experience in stores management, inventory control, supplies management, or logistics operations.
• Experience working in a healthcare institution, pharmacy stores, or a similar environment is preferred.
• Demonstrated experience in inventory management systems and stock control processes.
• Knowledge of inventory management principles and warehouse operations.

Required Skills and Competencies

• Strong inventory management and stock control skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications and inventory management systems.
• Strong organizational and record-keeping abilities.
• Attention to detail and high level of accuracy.
• Ability to analyze stock trends and inventory requirements.
• Strong problem-solving and decision-making skills.
• Ability to work effectively with multiple departments and stakeholders.
• Good planning and time management skills.
• High level of professionalism, integrity, and accountability.

Expected Outcomes

• Accurate inventory records and stock accountability.
• Continuous availability of supplies to support hospital operations.
• Reduced stock losses, expiries, and inventory discrepancies.
• Timely receipt, storage, and distribution of supplies.
• Efficient inventory management and stock replenishment processes.
• Well-organized, secure, and compliant storage facilities.
• Timely preparation of inventory reports and stock status updates.
• Improved operational efficiency through effective supplies management.

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Job Purpose

• The Procurement Manager is responsible for overseeing the hospital’s procurement, supplies, inventory, and miscellaneous stores functions to ensure the timely, cost-effective, and compliant acquisition and distribution of goods, services, and equipment. The role ensures uninterrupted availability of medical and non-medical supplies while maintaining strong supplier relationships, effective inventory control, and efficient supply chain operations.

Key Duties and Responsibilities

• Lead and manage all procurement and supply chain activities in accordance with hospital policies and applicable regulations.
• Develop and implement procurement plans to support operational and strategic requirements.
• Oversee sourcing, tendering, supplier evaluation, contract management, and procurement negotiations.
• Ensure timely procurement of pharmaceuticals, medical consumables, equipment, office supplies, and other operational requirements.
• Supervise the Supplies Office and Miscellaneous Stores to ensure proper receipt, storage, issuance, and inventory control of stock items.
• Monitor stock levels and coordinate replenishment to prevent stock-outs and operational disruptions.
• Establish and maintain effective inventory management systems and procedures.
• Conduct regular stock audits, reconciliations, and inventory reviews to ensure accuracy and accountability.
• Evaluate supplier performance and maintain strong relationships with approved vendors.
• Monitor procurement expenditures and identify opportunities for cost savings and process improvements.
• Collaborate with departmental managers to understand procurement needs and ensure timely service delivery.
• Prepare procurement, inventory, and supply chain reports for management review.
• Lead and supervise procurement, supplies, and stores personnel to ensure efficiency and accountability.

Requirements

Qualifications and Experience

• Bachelor’s Degree in Procurement and Supply Chain Management, Logistics, Business Administration, Commerce, or a related field.
• Professional qualification such as CIPS, KISM, CPSP(K), or equivalent.
• Membership in a recognized professional procurement body.
• Minimum of five (5) years’ experience in procurement, supply chain, inventory, or logistics management, with at least three (3) years in a supervisory or managerial role.
• Experience working in a healthcare institution or similarly regulated environment is preferred.
• Demonstrated experience in procurement planning, contract management, supplier management, and inventory control.

Required Skills and Competencies

• Strong procurement, contract management, and supply chain management skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications and inventory/procurement management systems.
• Strong negotiation and supplier relationship management skills.
• Knowledge of inventory management and stock control principles.
• Strong analytical, planning, and organizational abilities.
• Ability to manage multiple priorities and meet procurement timelines.
• Strong leadership and team management skills.
• High attention to detail and commitment to accountability.
• High level of professionalism, integrity, and ethical conduct.

Expected Outcomes

• Timely procurement and availability of medical and non-medical supplies.
• Efficient management of supplies and miscellaneous stores with minimal stock variances.
• Reduced stock-outs and improved inventory accuracy.
• Cost-effective procurement processes and optimized supplier performance.
• Compliance with procurement policies, procedures, and regulatory requirements.
• Accurate inventory records and timely stock reporting.
• Strong supplier partnerships supporting quality service delivery.
• Efficient and accountable procurement and supply chain operations.

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Job Purpose

• The Budget Manager is responsible for leading the hospital’s budgeting, financial planning, forecasting, and budget monitoring functions. The role ensures effective allocation and utilization of financial resources, supports strategic decision-making, and promotes financial sustainability through accurate budgeting, expenditure control, and financial analysis.

Key Duties and Responsibilities

• Coordinate the preparation and consolidation of annual departmental and organizational budgets.
• Develop budget guidelines, templates, and timelines to support the budgeting process.
• Monitor budget performance and analyze variances between actual and budgeted expenditures.
• Prepare periodic budget monitoring reports and provide recommendations for corrective actions where necessary.
• Support departmental managers in budget preparation, resource planning, and expenditure forecasting.
• Conduct financial analysis and provide insights to support operational and strategic decision-making.
• Monitor expenditure trends and identify opportunities for cost optimization and efficiency improvements.
• Collaborate with finance and departmental teams to ensure accurate budget allocation and utilization.
• Support the preparation of financial forecasts, projections, and long-term financial plans.
• Ensure compliance with approved budgets, financial policies, and resource allocation procedures.
• Prepare presentations and reports for management meetings, committees, and budget review sessions.
• Contribute to the continuous improvement of budgeting processes, systems, and financial planning practices.

Requirements

Qualifications and Experience

• Bachelor’s Degree in Accounting, Finance, Economics, Commerce, Business Administration, or a related field.
• CPA(K), ACCA, or equivalent professional accounting qualification.
• Master’s Degree in Finance, Accounting, Economics, Business Administration (MBA), or a related field (Preferred).
• Minimum of five (5) years’ experience in budgeting, financial planning, financial analysis, or management accounting.
• Experience in healthcare, NGO, or institutional financial management is preferred.
• Demonstrated experience in budget preparation, variance analysis, forecasting, and financial reporting.

Required Skills and Competencies

• Strong budgeting, financial planning, and forecasting skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications, particularly advanced Excel, and financial management systems.
• Strong analytical and financial modelling capabilities.
• Knowledge of management accounting principles and budget control processes.
• Strong organizational and project coordination skills.
• Ability to interpret financial data and provide actionable recommendations.
• Strong attention to detail and accuracy.
• Ability to work collaboratively with multidisciplinary teams.
• High level of professionalism, integrity, and accountability.

Expected Outcomes

• Accurate and timely preparation of annual budgets and financial forecasts.
• Effective monitoring and control of departmental and organizational budgets.
• Improved financial planning and resource allocation across the hospital.
• Timely identification and resolution of budget variances.
• Enhanced cost management and operational efficiency.
• Reliable financial analysis to support management decision-making.
• Compliance with approved budgets, financial policies, and reporting requirements.
• Improved financial sustainability through effective budget management and planning.

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Job Purpose

• The Credit Control Officer is responsible for managing the hospital’s credit control processes to ensure timely collection of outstanding payments, effective management of debtor accounts, and maintenance of healthy cash flow. The role works closely with patients, insurance providers, corporate clients, and internal departments to minimize overdue accounts and support the hospital’s financial sustainability.

Key Duties and Responsibilities

• Monitor and manage outstanding debtor accounts to ensure timely collection of payments.
• Conduct regular follow-up with patients, insurance providers, corporate clients, and other debtors regarding overdue accounts.
• Review credit arrangements and ensure compliance with approved credit policies and procedures.
• Reconcile debtor accounts and investigate discrepancies to ensure accuracy of records.
• Monitor debtor aging reports and implement strategies to reduce overdue balances.
• Liaise with insurance companies and corporate clients to resolve payment delays, claim issues, and account disputes.
• Prepare and issue account statements, reminders, and collection notices as required.
• Escalate long-outstanding accounts and recommend appropriate recovery actions.
• Maintain accurate records of collections, correspondence, account reconciliations, and follow-up activities.
• Collaborate with billing, patient services, and finance teams to resolve account-related issues.
• Prepare periodic credit control and collections reports for management review.
• Support continuous improvement of credit management processes and collection performance.

Requirements

Qualifications and Experience

• Bachelor’s Degree in Accounting, Finance, Commerce, Business Administration, or a related field.
• CPA Part II or equivalent accounting qualification will be an added advantage (Preferred).
• Minimum of three (3) years’ experience in credit control, accounts receivable, debt collection, or financial administration.
• Experience working in a healthcare institution, insurance environment, or similar organization is preferred.
• Demonstrated experience in account reconciliation, debtor management, and collections.
• Knowledge of medical billing processes and insurance claims management is an added advantage (Preferred).

Required Skills and Competencies

• Strong credit control, debt collection, and account reconciliation skills.
• Excellent written and verbal communication skills.
• Strong negotiation and relationship management abilities.
• Proficiency in Microsoft Office applications, particularly Excel, and computerized accounting systems.
• Strong analytical and problem-solving skills.
• High attention to detail and accuracy.
• Strong organizational and time management skills.
• Ability to handle confidential financial information with discretion.
• Ability to work independently and meet collection targets.
• High level of professionalism, integrity, and accountability.

Expected Outcomes

• Reduced debtor aging and improved collection performance.
• Timely recovery of outstanding payments and improved cash flow.
• Accurate and up-to-date debtor records and account reconciliations.
• Prompt resolution of account disputes and payment-related issues.
• Improved compliance with hospital credit policies and procedures.
• Accurate and timely preparation of credit control reports.
• Strong relationships with patients, insurers, and corporate clients while maintaining effective collection practices.

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Job Purpose

• The Debtors Officer is responsible for managing the hospital’s accounts receivable function by ensuring timely billing, collection, reconciliation, and follow-up of outstanding payments. The role supports healthy cash flow, maintains accurate debtor records, and fosters positive relationships with patients, insurance providers, corporate clients, and other stakeholders.

Key Duties and Responsibilities

• Prepare, verify, and process invoices for patients, insurance companies, corporate clients, and other debtors.
• Monitor accounts receivable balances and maintain accurate debtor records.
• Follow up on outstanding payments and ensure timely collection of debts in accordance with hospital policies.
• Reconcile debtor accounts and investigate discrepancies to ensure accuracy of financial records.
• Process and allocate payments received against outstanding invoices.
• Liaise with insurance providers, corporate clients, and patients regarding billing queries, claims, and outstanding balances.
• Prepare and submit regular debtor aging reports and collection status updates.
• Support the review and reconciliation of insurance claims and remittances.
• Escalate long-outstanding accounts and recommend appropriate recovery actions.
• Maintain proper documentation of billing, collections, correspondence, and account reconciliations.
• Collaborate with clinical, billing, and finance teams to resolve account-related issues.
• Ensure compliance with hospital financial procedures and credit control policies.

Requirements

Qualifications and Experience

• Bachelor’s Degree in Accounting, Finance, Commerce, Business Administration, or a related field.
• CPA Part II or equivalent accounting qualification will be an added advantage (Preferred).
• Minimum of three (3) years’ experience in accounts receivable, credit control, billing, or debt collection.
• Experience working in a hospital, healthcare facility, insurance environment, or similar institution is preferred.
• Demonstrated experience in debtor management, account reconciliation, and financial record-keeping.
• Knowledge of medical billing processes and insurance claims management is an added advantage (Preferred).

Required Skills and Competencies

• Strong numerical, analytical, and reconciliation skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications, particularly Excel, and computerized accounting systems.
• Strong attention to detail and accuracy.
• Ability to manage multiple accounts and follow up effectively on outstanding balances.
• Good negotiation and relationship management skills.
• Strong organizational and time management abilities.
• Ability to maintain confidentiality and handle sensitive financial information.
• Problem-solving and decision-making skills.
• High level of professionalism, integrity, and accountability.

Expected Outcomes

• Timely collection of outstanding debts and improved cash flow.
• Accurate and up-to-date debtor records and account reconciliations.
• Reduced debtor aging and overdue account balances.
• Timely resolution of billing queries and account discrepancies.
• Accurate preparation of debtor reports and collection updates.
• Strong relationships with patients, insurers, and corporate clients.
• Compliance with hospital billing, credit control, and financial procedures.

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Job Overview:

• The Finance Manager will be responsible for the strategic financial management of the hospital, ensuring the integrity of financial operations, compliance with regulations, and alignment with organizational objectives. The ideal candidate will provide financial leadership, advise on sustainable growth strategies, and implement robust financial policies to safeguard the hospital's resources.

Key Responsibilities:

Financial Management & Reporting:

• Oversee preparation of financial statements, budgets, and forecasts.
• Monitor hospital revenue, expenses, and cash flow to maintain financial stability.
• Provide monthly, quarterly, and annual financial reports to the CEO and Board.

Budgeting & Forecasting:

• Develop and manage the hospital’s annual budget.
• Prepare cash flow forecasts to guide operational and strategic decisions.
• Analyze budget variances and recommend corrective actions.

Financial Strategy & Planning:

• Collaborate with the executive team to align financial planning with the hospital’s long-term goals.
• Identify opportunities for cost-saving measures and sustainable growth.

Compliance & Audit Management:

• Ensure financial operations comply with relevant laws, regulations, and donor requirements.
• Coordinate both internal and external audits and implement audit recommendations.

Risk Management & Internal Controls:

• Develop and implement financial policies and internal controls to safeguard hospital assets.
• Assess and mitigate financial risks, ensuring continuity of operations.

Grant & Donor Funds Management:

• Manage donor funding and grants, ensuring compliance with donor agreements.
• Track fund utilization and prepare financial reports for donors and partners.

Team Leadership & Capacity Building:

• Lead, mentor, and supervise the finance team.
• Provide financial training to non-financial staff to enhance budget discipline.

Requirements

Qualifications & Experience:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• Professional certification (CPA, ACCA, CFA, or equivalent) is required.
• A minimum of 7 years of experience in financial management, with at least 3 years in a managerial role, preferably in healthcare or the non-profit sector.
• Solid understanding of financial management software and ERP systems.

Key Skills & Competencies:

• Strong financial analysis, budgeting, and forecasting skills.
• Knowledge of accounting principles, tax regulations, and healthcare financial models.
• Experience with donor-funded projects and grant management.
• High attention to detail and excellent organizational skills.
• Ability to communicate complex financial concepts to non-financial stakeholders.
• Leadership and team management skills with a collaborative mindset.

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Job Purpose

• The General Manager – Outpatient Services is responsible for providing strategic and operational leadership for all outpatient services within the hospital. The role ensures efficient service delivery, optimal patient experience, effective resource utilization, and achievement of departmental performance objectives while maintaining high standards of quality, safety, and patient-centered care.

Key Duties and Responsibilities

• Provide overall leadership and management of outpatient services to ensure efficient and effective operations.
• Develop and implement strategies to improve patient flow, service quality, patient satisfaction, and operational efficiency.
• Oversee daily outpatient operations, ensuring adequate staffing, resource allocation, and service availability.
• Monitor departmental performance indicators and implement improvement initiatives to achieve operational targets.
• Coordinate activities across outpatient clinics, diagnostic services, nursing teams, and support departments to ensure seamless patient care.
• Lead the development and implementation of departmental policies, procedures, and service standards.
• Monitor patient feedback and complaints and implement corrective actions to enhance patient experience.
• Prepare departmental budgets, monitor expenditures, and ensure cost-effective utilization of resources.
• Support business development initiatives aimed at increasing outpatient service utilization and revenue growth.
• Lead, mentor, and supervise departmental managers, supervisors, and staff to foster a high-performance culture.
• Prepare and present operational reports, performance analyses, and recommendations to hospital management.
• Ensure accurate documentation, reporting, and compliance with hospital policies and regulatory requirements.

Requirements

Qualifications and Experience

• Bachelor’s Degree in Healthcare Management, Business Administration, Hospital Administration, Public Health, Nursing, or a related field.
• Master’s Degree in Healthcare Management, Business Administration (MBA), Hospital Administration, Public Health, or a related field (Preferred).
• Minimum of seven (7) years’ experience in healthcare operations, hospital administration, or outpatient services management.
• Minimum of five (5) years’ experience in a senior management or leadership position.
• Demonstrated experience managing multidisciplinary teams and healthcare service delivery.
• Experience in strategic planning, budgeting, performance management, and operational improvement within a healthcare setting.

Required Skills and Competencies

• Strong leadership and people management skills.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency in Microsoft Office applications, hospital information systems, and data reporting tools.
• Strong strategic planning and operational management capabilities.
• Financial management and budgeting skills.
• Ability to analyze performance data and drive continuous improvement initiatives.
• Strong problem-solving, decision-making, and conflict-resolution abilities.
• Customer service orientation with a focus on patient-centered care.
• Ability to manage multiple priorities in a dynamic healthcare environment.
• High level of professionalism, accountability, and integrity.

Expected Outcomes

• Efficient and well-coordinated outpatient operations with minimal service delays.
• Improved patient satisfaction and overall patient experience.
• Achievement of departmental performance, quality, and financial targets.
• Effective utilization of human, financial, and operational resources.
• Strong collaboration between outpatient services and other hospital departments.
• Timely implementation of service improvement initiatives and operational objectives.
• High-performing teams delivering quality and patient-centered care.

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Job Purpose

• The Grounds Supervisor is responsible for overseeing the maintenance, cleanliness, and appearance of the hospital’s outdoor environment. The role ensures that all grounds, gardens, walkways, parking areas, and surrounding premises are safe, clean, well-maintained, and present a welcoming environment for patients, visitors, and staff.

Key Duties and Responsibilities

• Supervise and coordinate the daily activities of grounds maintenance staff.
• Ensure hospital grounds, gardens, lawns, walkways, parking areas, and external facilities are maintained to a high standard.
• Develop and implement schedules for landscaping, gardening, irrigation, pruning, and general grounds maintenance activities.
• Monitor and maintain cleanliness of outdoor areas, ensuring litter and debris are promptly removed.
• Oversee planting, lawn care, and beautification initiatives to enhance the hospital environment.
• Ensure proper maintenance and safe operation of grounds maintenance equipment and tools.
• Monitor irrigation systems and ensure efficient use of water resources.
• Identify and address safety hazards within the hospital grounds and surrounding areas.
• Coordinate pest and vegetation control activities in collaboration with relevant service providers.
• Manage inventory of grounds maintenance supplies, tools, and equipment.
• Supervise contractors undertaking landscaping, gardening, or external maintenance works where applicable.
• Prepare reports on grounds maintenance activities, resource requirements, and improvement initiatives.

Requirements

Qualifications and Experience

• Bachelor’s Degree in Horticulture, Environmental Management, Landscaping, Agriculture, Facilities Management, or a related field.
• Diploma in Horticulture, Landscaping, Agriculture, Environmental Management, or a related discipline with relevant supervisory experience may be considered.
• Minimum of three (3) years' experience in landscaping, grounds maintenance, environmental management, or related operations.
• Previous experience supervising grounds staff or maintenance teams is preferred.
• Experience managing landscaping projects, irrigation systems, and outdoor maintenance activities.
• Knowledge of environmental sustainability practices is an added advantage (Preferred).

Required Skills and Competencies

• Strong leadership and team supervision skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications and basic reporting systems.
• Knowledge of landscaping, horticulture, and grounds maintenance practices.
• Strong planning, organizational, and resource management skills.
• Ability to identify and address environmental and safety concerns.
• Strong problem-solving and decision-making abilities.
• Attention to detail and commitment to maintaining high standards.
• Ability to coordinate multiple tasks and priorities effectively.
• High level of professionalism, accountability, and integrity.

Expected Outcomes

• Clean, safe, and well-maintained hospital grounds at all times.
• Attractive landscaping that enhances the hospital environment and patient experience.
• Efficient grounds maintenance operations with minimal equipment downtime.
• Well-supervised and productive grounds maintenance staff.
• Prompt identification and resolution of environmental and safety issues.
• Effective utilization of grounds maintenance resources and supplies.
• Continuous improvement in the appearance and functionality of the hospital’s outdoor spaces.

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Job Purpose

• The Kitchen Supervisor is responsible for overseeing the daily operations of the hospital kitchen to ensure the preparation and delivery of safe, nutritious, and high-quality meals for patients, staff, and visitors. The role ensures compliance with food safety standards, efficient utilization of resources, proper inventory management, and effective supervision of kitchen personnel.

Key Duties and Responsibilities

• Supervise the daily operations of the hospital kitchen, ensuring timely preparation and distribution of meals.
• Coordinate food production activities to meet patient dietary requirements and hospital meal schedules.
• Ensure all meals are prepared, stored, and served in accordance with established food safety and hygiene standards.
• Work closely with clinical and nutrition teams to ensure dietary prescriptions and special meal requirements are accurately implemented.
• Supervise kitchen staff, allocate duties, and monitor performance to ensure efficient service delivery.
• Monitor food quality, portion control, and presentation standards.
• Manage inventory of food supplies, kitchen consumables, and equipment to ensure uninterrupted operations.
• Conduct stock monitoring and support procurement planning to prevent shortages and minimize wastage.
• Ensure proper storage, handling, and rotation of food items in accordance with food safety requirements.
• Monitor cleanliness and sanitation of kitchen facilities, equipment, and food preparation areas.
• Report equipment faults and coordinate maintenance activities to ensure operational efficiency.
• Prepare periodic reports on kitchen operations, food consumption, inventory, and departmental performance.

Requirements

Qualifications and Experience

• Bachelor’s Degree in Food Science, Nutrition, Hospitality Management, Catering and Hotel Management, Institutional Management, or a related field.
• Professional certification in Food Safety, HACCP, Catering, or Hospitality Management is an added advantage (Preferred).
• Minimum of three (3) years' experience in food service operations, catering, hospitality, or institutional kitchen management.
• Previous supervisory experience in a hospital, hotel, school, or large-scale catering environment is preferred.
• Demonstrated experience in food safety management, inventory control, and staff supervision.
• Knowledge of therapeutic diets and healthcare food service operations is an added advantage (Preferred).

Required Skills and Competencies

• Strong leadership and team management skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications and computerized record-keeping systems.
• Knowledge of food safety regulations, hygiene standards, and quality assurance practices.
• Strong planning, organizational, and time management skills.
• Ability to manage inventory, food costs, and resource utilization effectively.
• Strong problem-solving and decision-making abilities.
• Attention to detail and commitment to service quality.
• Ability to work under pressure and meet strict meal service timelines.
• High level of professionalism, accountability, and integrity.

Expected Outcomes

• Consistent provision of safe, nutritious, and high-quality meals for patients, staff, and visitors.
• Compliance with food safety, hygiene, and quality standards at all times.
• Efficient kitchen operations with minimal food wastage and optimal resource utilization.
• Accurate implementation of prescribed patient dietary requirements.
• Well-maintained kitchen facilities, equipment, and food storage areas.
• Productive and well-supervised kitchen staff delivering reliable services.
• Effective inventory management and uninterrupted availability of food supplies.

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Job Purpose

• The Laundry Supervisor is responsible for overseeing the daily operations of the hospital laundry services to ensure the timely collection, processing, distribution, and storage of clean linen, uniforms, and other hospital textiles. The role ensures high standards of hygiene, efficiency, quality control, and inventory management while maintaining compliance with hospital procedures and infection prevention practices.

Key Duties and Responsibilities

• Supervise and coordinate all laundry operations, including sorting, washing, drying, ironing, folding, and distribution of hospital linen and uniforms.
• Ensure adequate availability of clean linen and textiles across all hospital departments.
• Monitor linen usage, inventory levels, and stock movement to minimize losses and wastage.
• Maintain accurate records of linen issuance, returns, damages, and replacements.
• Supervise laundry staff and allocate duties to ensure efficient workflow and productivity.
• Ensure laundry equipment is operated safely and maintained in good working condition.
• Report equipment faults and coordinate repairs and preventive maintenance activities.
• Implement quality control measures to ensure all linen meets cleanliness and hygiene standards.
• Monitor the proper handling and segregation of contaminated linen in accordance with hospital protocols.
• Train and mentor laundry staff on operational procedures, safety requirements, and quality standards.
• Manage laundry supplies including detergents, disinfectants, and other consumables to ensure continuous operations.
• Prepare periodic reports on laundry performance, inventory status, and operational requirements.

Requirements

Qualifications and Experience

• Bachelor’s Degree in Hospitality Management, Operations Management, Business Administration, Environmental Health, or a related field.
• Diploma in Laundry Operations, Hospitality Management, Housekeeping, or a related discipline may be considered in addition to relevant supervisory experience.
• Minimum of three (3) years' experience in laundry, housekeeping, hospitality, or textile management operations.
• Previous supervisory experience in a healthcare facility, hotel, or institutional laundry setting is preferred.
• Experience managing staff, inventory, and operational workflows.
• Knowledge of infection prevention and control practices within healthcare settings is an added advantage (Preferred).

Required Skills and Competencies

• Strong leadership and team supervision skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications and basic computerized record-keeping systems.
• Strong organizational and time management skills.
• Knowledge of laundry processes, textile care, and quality control standards.
• Ability to manage inventory and monitor resource utilization effectively.
• Strong problem-solving and decision-making abilities.
• Attention to detail and commitment to maintaining high hygiene standards.
• Ability to work under pressure and manage multiple priorities.
• High level of professionalism, accountability, and integrity.

Expected Outcomes

• Continuous availability of clean and hygienic linen and uniforms across all hospital departments.
• Efficient and timely processing and distribution of laundry items.
• Reduced linen losses, damage, and wastage through effective inventory management.
• Well-maintained laundry equipment with minimal operational downtime.
• Compliance with hospital hygiene, quality, and infection prevention standards.
• Productive and well-supervised laundry staff delivering consistent service quality.
• Accurate laundry records and timely operational reporting.

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Job Purpose

• The Facility Manager is responsible for overseeing the hospital’s physical infrastructure, environmental services, and support operations to ensure a safe, clean, functional, and efficient healthcare environment. The role provides leadership and supervision to the laundry, kitchen, grounds, housekeeping, and waste management teams while ensuring operational excellence, regulatory compliance, and high service standards across all non-clinical support functions.

Key Duties and Responsibilities

• Oversee the day-to-day management, maintenance, and operation of hospital facilities and support services.
• Supervise and provide leadership to Laundry, Kitchen, Grounds, Housekeeping, and Waste Management personnel.
• Ensure hospital buildings, utilities, equipment, and surrounding grounds are maintained in a safe and functional condition.
• Develop and implement preventive maintenance schedules for facility infrastructure and equipment.
• Monitor the quality and efficiency of laundry services to ensure timely availability of clean linen and uniforms.
• Oversee kitchen operations to ensure safe food preparation, hygiene standards, and quality meal service for patients, staff, and visitors.
• Manage grounds and landscaping activities to maintain a clean, safe, and welcoming hospital environment.
• Coordinate waste segregation, collection, storage, and disposal in accordance with healthcare waste management guidelines and environmental regulations.
• Conduct regular inspections of facilities and support service areas and implement corrective actions where necessary.
• Prepare departmental work plans, budgets, reports, and resource requirements.
• Manage service contracts, suppliers, and external contractors related to facilities and support services.
• Promote efficient use of resources and implement initiatives that improve operational efficiency and sustainability.
• Collaborate with departmental managers to ensure support services meet hospital operational needs.

Requirements

Qualifications and Experience

• Bachelor’s Degree in Facilities Management, Engineering, Environmental Health, Hospitality Management, Business Administration, or a related field.
• Professional certification in Facilities Management, Occupational Health and Safety, Environmental Management, or a related discipline will be an added advantage (Preferred).
• Minimum of five (5) years’ experience in facilities, operations, hospitality, or support services management.
• Minimum of three (3) years’ experience supervising multidisciplinary teams.
• Experience working in a healthcare facility or similarly complex institution is preferred.
• Demonstrated experience in facilities maintenance, waste management, housekeeping, laundry, or food service operations.

Required Skills and Competencies

• Strong leadership and people management skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications and computerized reporting systems.
• Strong planning, organizational, and problem-solving abilities.
• Knowledge of facilities management principles and preventive maintenance practices.
• Understanding of healthcare waste management and environmental sustainability practices.
• Budget management and resource planning skills.
• Ability to manage multiple departments and priorities effectively.
• Strong attention to detail and commitment to quality service delivery.
• Ability to work collaboratively with internal and external stakeholders.

Expected Outcomes

• Safe, clean, and well-maintained hospital facilities and grounds.
• Efficient and uninterrupted laundry, kitchen, and support service operations.
• Effective waste segregation and disposal processes that meet regulatory requirements.
• High standards of cleanliness, environmental hygiene, and facility presentation.
• Improved operational efficiency and optimal utilization of resources.
• Well-supervised, productive, and accountable support services teams.
• Timely completion of maintenance activities and facility improvement projects.