Job Openings at PrideInn

Prideinn Paradise Beach Resort is urgently seeking an experienced Front Office Manager to join our team.

KEY RESPONSIBILITIES:

• Oversee all front office operations, ensuring seamless guest experiences from check-in to check-out.
• Lead and motivate the front office team to deliver exceptional customer service.
• Handle guest inquiries, complaints, and special requests with professionalism and efficiency.
• Coordinate with other departments to ensure smooth operations and guest satisfaction.
• Manage schedules, budgets, and performance targets for the front office team.
• Uphold company policies and maintain high standards of hospitality.

REQUIREMENTS

• A degree or diploma in Hospitality Management or a related field.
• Proven experience as a Front Office Manager or in a similar role.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in hotel management software (eg, Opera, Fidelio).
• Ability to thrive in a fast-paced, customer-focused environment.
• Strong interpersonal skills and a passion for delivering memorable guest experiences.

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KEY RESPONSIBILITIES:

• Develop and implement efficient housekeeping processes, policies, and schedules to ensure operational excellence.
• Oversee and manage all housekeeping operations, including public areas, rooms, and laundry services.
• Lead, mentor, and motivate a dynamic housekeeping team to deliver the
• highest standards of cleanliness and presentation
• Conduct regular inspections to maintain quality standards and address any areas of improvement.
• Manage the department's budget, inventory, and resources effectively. ensuring cost-efficiency without compromising quality.
• Recruit, train, and appraise housekeeping staff, fostering a culture of continuous learning and development.
• Ensure compliance with health, safety, and environmental regulations.
•  Collaborate closely with other departments to ensure seamless guest experiences

QUALIFICATIONS:

• Proven over 5 years of experience as an Executive Housekeeper or similar leadership role in a 5-star hotel
• Degree or Diploma in hospitality management
• Exceptional organizational and leadership skills, with the ability to inspire and manage a diverse team.
• Strong attention to detail and commitment to maintaining high standards.
• Proficient in housekeeping management systems and technology.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and adapt to changing priorities.

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Role Overview

• We are seeking a dynamic and highly skilled Executive Chef to lead our culinary team. The ideal candidate will be a visionary leader with a passion for excellence, a flair for creativity, and the ability to deliver an exceptional dining experience across multiple outlets

KEY RESPONSIBILITIES:

• Design and execute creative menus that reflect international and local culinary trends while maintaining the hotel's standards.
• Lead and manage the kitchen team, fostering a culture of excellence, collaboration, and innovation
• Oversee food preparation, ensuring quality, taste, and presentation meet 5-star standards.
• Maintain high standards of hygiene and compliance with health and safety regulations
• Manage food cost controls and inventory, optimizing operational efficiency.
• Train, mentor, and develop the kitchen team to ensure consistent growth and performance
• Collaborate with other departments to enhance guest satisfaction and event success.

QUALIFICATIONS:

• Proven 5 years experience as an Executive Chef or Head Chef in a 5-star hotel
• Culinary degree or equivalent certification from a recognized institution
• Exceptional knowledge of diverse cuisines and modern culinary techniques. Strong leadership, organizational, and communication skills.
• A track record of managing large kitchen operations and delivering exceptional results.
• Ability to thrive in a high-pressure, fast-paced environment while maintaining quality standards.
• Knowledge of food trends and sustainability practices is an advantage.