Job Opportunities at Apollo Agriculture

About the Role: 

Apollo is seeking an experienced and analytically driven professional to lead the acquisition credit and fraud risk strategy for financing agricultural inputs and advice for our end consumers (farmers). The Associate Manager is accountable for improving the profitability and scale of our products while managing credit and fraud risk by optimizing the credit product terms and acquisition policy. 

Responsibilities:

• Application Fraud Risk-mitigation Strategy Design and Optimization: Own and maintain data-driven strategies to mitigate fraud risk at the application stage, while balancing customer experience and business value.
• Acquisition Credit Policy Development and Optimization: Own and maintain the credit approval process to maximize profitability while being within risk appetite
• Credit Product Strategy and Optimization: Own the optimization of credit product terms (e.g. APR, Deposit, Tenure, Exposure), structure and user experience to maximize profit and product usage. 
• Monitoring and Control: Develop and maintain a monitoring framework for through-the-door distributions and acquisition performance by developing and tracking relevant metrics within proposed control limits. Ensure intent meets execution by developing and maintaining an implementation monitoring and control framework.
• User Research: Identify and execute user research through in-person visits and surveys for target consumers (farmers) to inform the product and acquisition policy design
• Cross Functional Collaboration: Work with our collections, customer management, product, logistics & distribution, sales, and customer support teams to ensure that all systems support smooth product implementation and launch
•  Learning agenda and experiments: Drive the credit risk learning agenda by ensuring relevant design of experiments and control of experimentation risk and budget.

Requirements:

• Are a professional with advanced knowledge of credit and risk management with 4 to 10 years of relevant experience. This includes:  (i) Experience in managing a consumer lending portfolio and credit risk or fraud risk, preferably for underserved consumers in developing economies (ii) Experience in developing or optimizing credit products (credit cards, line of credit, personal loans etc.) for retail consumers 
• Are a data-driven problem solver with proficiency in SQL, Python, MS Office, and experience in using segmentation tools and decision trees to build strategies
• Are an exceptional communicator with the ability to effectively and efficiently communicate complex information and analytical strategy 
• An exceptional leader that can influence without authority 
• Have a graduate degree in courses requiring and developing analytical problem solving and mathematical ability (e.g. engineering, statistics, mathematics, economics etc.) 

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About the Role

Apollo is seeking an experienced Risk and Loss Control Manager  to anticipate, manage and prevent risk in our Logistics and Distribution function. This will be accomplished by building, and managing the technology, products, processes and systems needed to ensure we are always aware of and ahead of our risks.  

The Logistics and Distribution team is responsible for managing the Apollo Agriculture distribution network, connecting our customers with farming inputs by ensuring a seamless, uninterrupted supply of high quality inputs across our network of warehouses and agro dealers. 

You will work closely with all members of the Logistics and Distribution team to deeply understand our operations, and build efficient and effective risk assessment, prevention and management across our product delivery. You will also work to support thinking around strategic growth and overall improvements. Your work will be essential to the success of our goals. You will report directly to the Logistics and Distribution Lead.

Responsibilities:

• Insurance: You will monitor, analyse and work to identify potential risk exposure. You will work with the insurance teams to identify areas that require loss control interventions.
• Security: You will implement risk prevention measures around physical security and carrier security. You will therefore identify, recommend and implement systems to minimize and/or prevent loss of inputs and company assets.
• Regulatory Compliance - External compliance: You will be charged with ensuring regulatory compliance across our Logistics and Distribution entities. You will ensure that we can coordinate and communicate with relevant authorities to acquire relevant approvals and stay compliant.
• Regulatory Compliance - Internal compliance: You will be responsible for ensuring compliance with internal policies, processes and procedures for both employees, carriers and Agrodealer partners and implement corrective measures.
• Warehousing and Inventory management: You will drive performance across the network of storage locations. You will work closely with the warehousing team and oversee the accurate recording, tracking, and overall processing and handling of inventory. This will be both physically and through the manual backup as well as the ERP system. You will be responsible for the smooth running of their daily work, as well as supporting thinking around strategic growth and improvements. Your work will be essential to eliminating shrinkage across the network. You will develop policies and train staff in loss prevention, reduce shrinkage, and report mechanisms.
• Develop and implement safety policies and strategies and Emergency response protocols: You will develop ways to detect safety issues and security violations, and put programs in place to prevent repeat occurrences. You will build systems that ensure we can maintain a better than average loss experience by ensuring we have safety policies/strategies in effect on a day to day performance management of the team and distribution partners. You will train the team on safety protocols and enforce a safe and results oriented environment.

Requirements:

• Have 5+ years of experience in Retail loss prevention, security, and inventory management.
• Audit experience within a supply chain environment will be an added advantage.
• Have previous experience in a fast paced environment, preferably in a  startup context.
• Have world-class interpersonal, networking and influencing skills. Success in this role will require you to nurture relationships internally within your team and with leaders of other teams, and to also deeply understand the workings and needs of Apollo’s staff, customers, external stakeholders, and channel partners.
• Are skilled at interpreting and leveraging insights from data to highlight areas of concern. The ability to extract useful, actionable information from data, along with strong problem-solving skills, will be essential for success in this role. 
• Have the ability to understand business objectives and align team goals in service of these objectives. 
• Are able to build and manage a growing team efficiently and that represents Apollo’s values. 
• Are proactive and self driven to ensure the smooth running of daily operations and consistency of strategies and procedures across board.
• Are able to handle claims and incidents with a collected mind and ensure we can have corrective action as soon as possible.
• Are up to date with market changes and able to review and update our practices in accordance with all relevant legislation.
• Have an aptitude for technology, and can continuously review and improve  the tools and technologies that help the business deliver, manage, measure and improve our loss prevention measures  across our Logistics and distribution activities.
• Are able to design and implement  inventory tracking systems to optimize inventory control procedures.
• Are able to minimize inventory loss by incorporating best supply chain practices.