Job Opportunities at Sheer Logic

Sheer Logic Management Consultants is seeking to engage a dynamic individual for Sales Logistics position for one of our clients.

Qualifications

• Young person with zeal for  logistics marketing
• Graduate
• Most preferably a lady(not restricted though) able to do some calculation in height , SQ ,length ,
• One year in the business would be an added advantage
• Bulk of the marketing should be in warehousing, then freight and logistics (clearing and forwarding)
• One year with proof of delivery of sales volume from former employers

 Scope of work

• Sell clearing and Forwarding with focus on Airfreight
• Sell Warehousing in Nairobi
• Sell Distribution in Nairobi

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Role Purpose

To get Customer Feedback on After Sales Service and make appropriate recommendations for improvement.

Responsibilities

• Make daily calls to clients from Data Base and book appointments for face to face visits;
• Compile a daily visit schedule, zoning particular areas for the day;
• Make face to face visits to customers and get feedback on our client’s services with a pre-set questionnaire;
• Report to Management on a daily basis giving a summary of client opinion and views;
• Make recommendations for improvement and action plan;
• Deliberate on action plan with Managements approval;
• Get referrals from client visits to promote our client’s services and products;
• Make monthly reports on the number of visits, an overview on opinion, resolution & satisfaction rate;
• Monthly summary of activities, ensuring all sectors of client base i.e. Dealers, Corporate clients, VVIPs, and individual clients are covered; and
• Any other tasks as may be allocated from time to time.

Qualifications

• At least 5 years’ work proven working experience in consumer product repair industry- A must;
• Degree in any Technical related course
• Basic PC knowledge and familiarity with use of computer equipment (Proficient with Microsoft Office suite.
• Should have a professional outlook.
• Resourceful and proactive in dealing with issues that may arise.
• Customer Service Excellence.
• Telephone Etiquette.