Job Vacancies at Workforce Africa

Roles and responsibilities

• Meeting with clients interested in taking out a loan and providing them with the necessary information to start the loan application process.
• Collecting the needed financial documentation and assessing the clients' creditworthiness.
• Calculating and analyzing the risk ratios of clients based on their credit score and financial history.
• Analyze and verify applicant’s financial status, personal and business information to determine feasibility of granting loans.
• Ensure efficient and prompt recovery of loans disbursed and interest accrued.
• Negotiate payment arrangements with customers who have delinquent loans.
• Maintain clear customer records, recording times and dates that contact has been made and noting information that customers have received about the organization’s products.
• Supply the business with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Handle customer complaints and take appropriate action to resolve them.
• Prepare monthly financial statements, reports and records by collecting, analysing and summarizing account information
• Maintain and reconcile bank accounts on regular basis.

Qualifications

• Bachelor’s degree in finance, banking, economics, statistics, business administration, accounting or any other related field.
• More than 2 years in the relationship officer in a MFIs would be the most favorable.
• Must have had experience in a micro finance setup dealing with Logbook loans
• Must be fully aware of the Loan process of a Logbook Loan
• Applicants must be a closer person (able to convince and close a sale)
• Good communication skills
• Good interpersonal skill.
• Able to work well in a team

go to method of application »

Roles and responsibilities

• Setting sales goals and developing sales strategies.
• Build and manage the sales funnel with the primary responsibility to find and close new sales prospects.
• Perform in-depth client / prospect needs analysis resulting in full solutions proposals
• Researching prospects and generating leads.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Establish and nurture professional business relationships with corporate clients.
• Managing the sales process through specific software programs.
• Building and maintaining a CRM database.

Qualifications

• Bachelor’s degree in sales and marketing or another related field.
• More than 2 years of experience in selling HR products in a HR Consultancy company.
• The candidate must have familiarized with selling HR services and in the current or previous position.
• Excellent customer service and sales skills.
• Strong verbal and written communicator.
• Excellent phone and presentation skills.
• Proficiency in Microsoft Office, CRM, and sales software programs.
• Good negotiation and problem-solving skills.

go to method of application »

Roles and responsibilities

• Meeting with clients interested in taking out a loan and providing them with the necessary information to start the loan application process.
• Develop and maintain relationship with business owners, individuals, corporate executives and influential personnel with client.
• Administer all clients’ queries on financial issues, manage effective resolution of all customer complaints.
• Improving visibility and brand image of the company.
• Directly selling and promoting company products to the assigned markets using mobile phones and sms.
• Acquisition & customer portfolio management
• Marketing products and services on a daily basis to prospective customers

Qualifications

• Bachelor’s degree or Diploma in business administration, accounting or any other related field. More than 2 years in the relationship officer/tele sale representative in a MFIs would be the most favorable.
• Must have had experience in a micro finance setup dealing with Logbook loans
• Must be fully aware of the Loan process of a Logbook Loan
• Applicants must be a closer person (able to convince and close a sale)
• Good communication skills
• Good interpersonal skill.
• Able to work well in a team