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  • Posted: Mar 20, 2023
    Deadline: Not specified
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    Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rw...
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    Learning and Development Manager (Healthcare)

    Key Requirements:

    • Help the Company meet its objective by developing and implementing high impact learning and development programs.
    • Identify training needs, recommending, and implementing solutions and evaluating and measuring effectiveness.
    • Collaborate with Heads of Department to understand their needs related to training.
    • Conduct assessments and analyses to define performance, skill and knowledge gaps.
    • Collate feedback on complete training to evaluate and measure results.
    • Conduct training trainer workshops to ensure training scalability and effectiveness.
    • Sourcing and recommending vendors and others external partners to design, develop and deliver learning solutions.
    • Conducts softs skills training to all employees.
    • Managing the L&D budget
    • Lead and develop and continuous improvement of a comprehensive training strategy.
    • Recommend and develop employees engagement programs and activities
    • Design and develop programs and curriculum to achieve defined training, learning and development objectives.
    • Develop and implement a comprehensive communication strategy for training and development programs.
    • Establish and maintain individua and organisational performance evaluation methods for training content.
    • Manage and oversee timely appraisal process for the entire organisation.
    • Helps develop JDS and KPI’s for all staff
    • Ensure periodic performance review is conducted.

    Qualifications:

    • A relevant bachelor’s degree
    • 5 – 7 years of learning and development experience including developing, implement and deliver training
    • Exceptional organizational and communication skills
    • Good knowledge of the latest Learning and Developments trends & software
    • Should be a proactive team player with strong customers service and problem- solving skills.
    • Experienced in developing and supporting line managers through change.
    • Ability to maintain confidential and act with discretion and diplomacy is crucial
    • Self-motivated and able to work under own autonomy or as part of the team.

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    Talent Acquisition Manager (Healthcare)

    Key Requirements:

    • Providing thought leadership in recruitment leading practices and making process improvement recommendations on recruitment tools
    • Proactively seek market intelligence to gain competitive advantage.
    • Developing and implementing creative and innovative talent acquisition strategies
    • Draft and post vacancy announcements to internal and external audience
    • Develop and implement creative sourcing strategies to identify and attract passive qualified candidates.
    • Build talent pipeline and sourcing potential candidates using multiple sources.
    • Performing analysis of hiring needs, recruitment metrics and work plan forecast
    • Playing a pivotal role in ensuring candidates have a first-class candidate experience
    • Manage an effective and efficient recruitment life cycle.
    • Negotiate offers with selected candidates within limits specified by policy.
    • Develop and implement the design of a comprehensive company onboarding program.
    • Coordination the induction of new staff and oversee the probation and confirmation processes.
    • Ensure all staff have signed JDs and KPI’s

    Qualifications:

    • Relevant bachelor’s degree
    • CHRP Certification
    • Full membership of IHRM
    • Familiarity with various sourcing and attraction strategies and assessment tools experience
    • Solid experience in sourcing techniques
    • Advanced knowledge of effective hiring platform that attract suitable applicants.
    • Demonstrate experience in working with recruitment systems and technology such and ASAP and Bamboo HR
    • Technical experience in Talent Management, workforce planning and succession planning.
    • Proven track record of successfully making and negotiating employment offers.
    • Knowledge of Labour/employment laws
    • Strong analytical and Strategic thinking capability
    • Ability to multi-task and coordinate processes in high pressure environments.
    • Excellent planning, organisation, and time management skills
    • Excellent communication skills
    • Creative thinker and proactive problem solver
    • Passionate and committed to customer service excellence.

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    Head of Logistics and Warehouse

    Key Responsibilities:

    • Planning routes for various collection points daily
    • Planning routes for various collection points daily
    • Data entry with respect to the oil collection received from business operators in Microsoft dynamics Navision
    • Follow up with vendors about pick-up schedules
    • Create daily, weekly, and monthly reports to share with the general management
    • Responds to calls from current and new vendors and plan the pick-up and delivery of drums
    • Ensure efficient operation of the warehouse
    • Follow up and ensure third parties are performing their duties as required
    • Coordinate with the logistics provider for the transfer of oil from the storage tanks to the tankers
    • Ensure all activities are done ensuring health and safety standards
    • Ensure all the vehicles in the fleet are well maintained
    • Ensure all the equipment in the warehouse is very well maintained
    • Change periods for vendors and change intervals for routes if necessary.

    Qualification:

    • Must have a logistics/supply chain/transportation function or a related course
    • Must have at least 5 years of experience in a similar field
    • Must have a thorough knowledge of operations procedures & processes
    • Excellent analytical, problem-solving, and organizational skills
    • Ability to multi-task and meet deadlines
    • Excellent interpersonal and communication skills
    • A good leader
    • Experience in Navision will be an added advantage.

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    Executive Assistant

    Key Requirements:

    • Manage Director’s diary including all internal and external meetings and calls in Microsoft Outlook / TEAMS.
    • Accurately capture all time zones, prioritize and re-arrange where necessary.
    • Co-ordinate travel arrangements for the Director.
    • Process expense claims accurately and in line with company policy.
    • Ensure internal database is kept up-to-date and that new contact information is uploaded on a regular basis.
    • Coordinate closely with the other PAs as well as those in the broader business support team (BST) and attend weekly Team PA meetings and monthly BST meetings.
    • Book lunches and set up the meeting room for lunches as required.
    • Ensure all local lisences and permits are obtained and renewed in good time.
    • Liaise with landlord on any building maintenance or parking issues.
    • Manage and replenish inventory and office set up processes where required.
    • Ensure meeting rooms are stocked up with stationery on a daily basis.
    • Process invoices in a timely manner and keeping accurate records for audit purpose.
    • Provide support for all team events, dinners and meetings.
    • Organize and Coordinate large events.

    Qualifications

    • Must have a bachelor’s degree in Administration or relevant field.
    • Must have a minimum of 5 years of experience.
    • Must have experience in flight bookings and visa processing for multiple geographies.
    • Must have experience in organizing and coordinating large events.
    • Excellent spoken and written English.
    • Strong communication and team skills.
    • Ability to learn new processes, implement new policies and communicate these changes to the team with short notice.
    • Willingness to think creatively and take on responsibility.
    • Strong diary management experience and exceptional attention to detail.
    • Confident, proactive, cheerful and resourceful team player.
    • Flexibility, prioritization and ability to work under pressure.
    • Excellent organizational skills.
    • Absolute integrity, discretion, and a sense of responsibility.
    • Proficient computer skills: Windows, Word, Excel and PowerPoint.
    • Office 365 and intranet

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    Company Secretary & Compliance Manager

    Key Requirements:

    • Provide sound, pragmatic and effective advice to the company regarding compliance, contracts and other areas of potential risk, to assist in the design and implementation of procedures to manage legal risk and to ensure the legal affairs are effectively and efficiently managed.
    • Ensure that all aspects of risk are identified, covered and controlled in the implementation of new projects, systems, procedures and products.
    • Ensure that changes and developments in legislation, regulations, guidelines and practices affecting operations are analysed, evaluated and any required appropriate action taken to ensure compliance with all legal and regulatory requirements.
    • Draft, review and advise on legal agreements, contracts, leases to ensure compliance and to safeguard the interest of the Company.
    • Ensure that loan agreements, security documents, and other agreements are properly negotiated, documented, and, where applicable, registered.
    • Monitor all litigation matters through constant follow ups and coordination with the external lawyers to ensure the interests of the Company are protected.
    • Provide high quality, professional guidance to the Company on corporate governance in relation to the provisions of the Companies Act, Corporate Governance regulatory and statutory provisions, and other related legislation to ensure the Company maintains high standards of Corporate Governance
    • Provide sound and effective company secretarial services to the Company through maintenance of statutory registers and other company records, Annual filings, event driven filings to ensure compliance with the provisions of the Company’s Act
    • Organize the Company Board Meetings through issuance of relevant Notices, preparation of agendas, board papers, sharing the Board papers with all directors taking minutes to ensure the Board’s deliberations are well documented, communicated and implemented.
    • Organize training and development programs for the company to ensure staff and directors understand and effectively discharge their duties and responsibilities for the success of the company
    • Act as the legal custodian of the Company Seal and key legal documents
    • Oversee company insurance policies.
    • Assist in other corporate and operational matters as required.

    Qualifications

    • Bachelor’s Degree in Law (LLB) from a recognized university
    • Certified Public Secretary CPS(K)
    • An Advocate of the High Court of Kenya, member of the Law Society of Kenya with a valid practicing certificate
    • Ability to work under minimal supervision.
    • Ability to develop and manage internal and external relationships.
    • Ability to cope with prominent level of responsibility and with confidential matters.

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    Front Office Associate

    Key Responsibilities:

    • Client Handling
    • Receive and conclude all client visits while ensuring that client experience is met.
    • Capture all client details on the phone such as phone number and full names on booking the client.
    • Ensure that all clients fill in an indemnity form before being attended to by therapists.
    • Organize and book all client appointments using the booking software.
    • Ensure that all clients fill in an indemnity form before being attended to by therapists Ensure all bookings are done accurately with no double-booking cases.
    • Ensure service billing is done and clients pay either before or after treatments without exception.
    • Issue and record all gift vouchers.
    • Issue branded receipts to clients and ensure that clients must leave with their receipts.
    • Assist in other areas such as getting refreshments for the client, making sure that reception is always tidy and clean.

    Communication

    • Handle all incoming calls and in a professional and courteous manner.
    • Coordinate and communicate all bookings and cancellations in good time to the therapists to allow timely service preparations.
    • Communicate weekly offers and new products/services to clients.

    Front Office

    • Ensure all licenses are available and current.
    • Always maintain a clean and organized front desk.
    • Communicate to all clients any promotions, product/treatment launches, discounts, or service changes.
    • Inform management or the branch manager of any peculiar client/local authority visitations in good time.
    • Observe all requirements as per the service level agreement.

    Reporting

    • Manage product sales and update stock appropriately on the company’s integrated booking system
    • Update daily sales reports, including coffee shop sales, in Excel or as may be required to facilitate accountability to management.
    • To bring to the immediate attention of management any issues arising from a client including any complaints, suggestions or recommendations made by the clients.
    • Escalate inappropriate actions or comments experienced while executing duty
    • To receive and document payments accurately through the software and updating the daily report with modes of transaction used (cash, M-pesa, credit card).

    Qualifications:

    • Degree or Diploma in hospitality, front office, communication, or related field
    • You are required to have excellent computer skills- MS Office
    • You are always required to be honest and trustworthy and not to get distracted or intimated by third parties
    • Experience handling multicultural clientele is required
    • Excellent work ethics, professionalism, phone etiquette and communication skills.
    • Always look presentable and smartly dressed
    • High level of organization, multitasking and timeliness
    • Experience working in a busy and fast-paced environment is highly preferred

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    Guest Liaison

    Responsibilities:

    • Conduct, schedule, report on guest courtesy calls and manage WhatsApp groups.
    • Update guest profiles on the property management system.
    • Maintain client data base as well as keeping track of VIP/Return guests.
    • Liaise with the Property Operations Manager on the management of the loyalty program.
    • In charge of responding to guest reviews on all reservation channels as well as review guests on airbnb upon check out.
    • Timely coordination with other team members to ensure guest requests are attended to promptly.
    • Ensure all necessary daily and monthly reports are accurate and prepared on time.
    • Upselling and keeping track on extra services.

    Qualifications:

    • Bachelor’s degree in hospitality or Equivalent.
    • Minimum of 3years of experience in a Hospitality sector.
    • Excellent listening and communication skills.
    • Excellent planning, organizing and interpersonal skills.
    • Sound decision making and a team player.
    • Proactivity in engaging guests and colleagues
    • Technologically savvy.

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    Retail Sales Officer

    Key Requirements:

    • Find new sales channels, domestic and international.
    • Find B2B buyers, communicate and generate sales.
    • Participate in events, physical and virtual.
    • Meet monthly sales targets. Sales targets will be based on new sales and re-orders.
    • Build and maintain a healthy pipeline of leads.
    • Work together with Directors to come up with new and innovative campaigns.
    • Make weekly and monthly reports for the company.
    • In charge of all B2B and B2C accounts. Build, manage and maintain relationships with accounts. Domestic and international.
    • Keep track of orders, follow up on re-orders, and ensure the account is well served.
    • Prepare sales to report for clients.

    Qualifications:

    • Bachelor’s degree in marketing or relevant field.
    • Minimum of 3 years’ experience as a retail sales officer handling both B2B and B2C.
    • Eloquent and good command of English.
    • Proficiency in MS Office and CRM software (e.g., Salesforce).
    • In-depth experience and understanding of the Kenyan market.

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    Accounts Receivable Administrator (Automotive)

    Key Requirements:

    • Receive Payments and post amounts paid to customer accounts.
    • Preparing, receiving, sending and verifying invoices in both payables and receivables.
    • Contact clients and send reminders to ensure timely payments.
    • Handling payment to suppliers.
    • Negotiate Credit Extensions when necessary.
    • Managing payments to suppliers, customers and third-party vendors.
    • Processing bank deposits and bank reconciliations.
    • Report on the status of accounts payable and receivable.

     Qualifications

    • Relevant bachelor’s degree.
    • Must have a minimum CPA II.
    • Must have 4 years of experience as an accounts receivables and collection assistant with at least 1 year experience in accounts admin.
    • Must have good knowledge of bookkeeping procedures and debt collection regulations.
    • Self-motivated and proactive and has ability to work to meet deadlines.

    Method of Application

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