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  • Posted: Jan 20, 2024
    Deadline: Jan 31, 2024
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    Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries.
    Read more about this company

     

    Graphic Designer

    Responsibilities

    • Create and design various materials for digital and print
    • Select colors, fonts, images, and layouts
    • Ensure projects are completed in a timely manner with a quality product
    • Advise best practices and optimizations throughout design projects.
    • Collaborate with internal team members to develop new approaches for creating more-expressive graphics for the company
    • Work with a wide range of media and graphic design software
    • Establish creative direction for the company within brand guidelines
    • Manage multiple projects within design specifications and budget restrictions
    • Determine voice and messaging for graphic design pieces
    • QA design for errors
    • Implement feedback and changes whenever possible
    • Create visualizations that convey accurate messaging for the project.

    Job Requirements

    • Bachelor’s Degree or Diploma in Graphic Design, Visual Arts, or a related field (or equivalent experience).
    • Strong portfolio showcasing design work and creativity.
    • Proficiency in graphic design software, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
    • Minimum of 2 years’ experience in graphic design.
    • Basic understanding of design principles, layout, typography, and color theory.
    • Excellent communication and collaboration skills.
    • Ability to manage multiple projects and meet deadlines.

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    Social Media Coordinator

    Responsibilities

    • Collaborate with all departments, to ensure content developed is in line with their marketing activities
    • Develop and manage content for both the websites and social media platforms to increase traffic into the social media pages and websites.
    • Monitor the number of hits made on the company’s website
    • Develop and execute the Company’s social media strategy
    • Working with marketing professionals to develop social media marketing campaigns
    • Interacting with customers and other stakeholders via the company’s website and other social media marketing tools and accounts such as Facebook, Instagram, Twitter, TikTok and Google Ads.
    • Use social media marketing tools to create, advertise and maintain the company’s brand through Engaging content, carousels, ads/stories, pixels, reels, conversational cards, hashtags, influencers, display ads, SEO/SEM (ads promoting stories or events), Emails, SMS, among others.
    • Measure the success of every social media campaign
    • Develop creative digital campaigns, using infographics as well as imagery to engage, inform and motivate our stakeholders and customers.
    • Promptly responding to all client queries on all social media platforms
    • Researching social media trends and informing management of changes that are relevant to the company’s marketing activities
    • Evaluate emerging technologies and provide thought leadership and perspective for adoption where appropriate
    • Attend educational conferences related to social media
    • Work with copywriters and designers to ensure content is informative and appealing
    • Communicate with industry professionals and influencers via social media to create a strong network
    • Develop, implement and manage our social media strategy by being responsible for; The social media content calendar, the social media roll out plan, content review, Influencer engagement, Campaign monitoring and evaluation, Tracking and measuring success

    Job Requirements

    • Bachelor’s degree in Communication, Marketing, Public Relations, or a related field
    • Min 2-3 years of experience in Social Media Content Creation.
    • Experience in digital marketing, and video editing/videographer is an added advantage.
    • Knowledge of social media trends and a thirst for emerging social media technology.
    • Creativity and push for initiatives to support our social channels.
    • Experience with social media scheduling and content management tools
    • Organization, communication skills, and excellent attention to detail.
    • Management of timelines to ensure tasked objectives are complete.
    • Collaboration with the other departments to ensure tasked objectives are complete.

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    Customer Service Representative

    Responsibilities

    • Answering a high volume of incoming phone calls and assisting customers with their inquiries or concerns.
    • Resolving customer complaints or issues in a timely and efficient manner.
    • Providing information to customers about products or services.
    • Documenting customer interactions and transactions in a call center software or CRM system.
    • Meeting or exceeding performance goals, such as call handling time or customer satisfaction.
    • Keeping current with company and industry-related information to ensure accurate information is provided to customers.
    • Identifying and escalating complex customer issues to a supervisor or manager as needed.
    • Following up with customers to ensure their needs were met.
    • Participating in training and development programs to improve skills and performance.

    Job Requirements

    • Degree/diploma in Communication, Customer Relations, Public relations, or any relevant field
    • At least 2 years’ experience in working in a call center or as a Customer Service Representative in Service Industry
    • Good communication Skills both Written and Spoken with the ability to interact freely with customers.
    • Great interpersonal and strong communication skills in both writing and verbal.
    • Excellent computer skills MS Office.
    • Excellent multitasking skills.
    • Critical thinker and problem-solving skills.
    • Team player.
    • Passion for irrigation and proactive in decision making
    • Independent thinkers who are able to thrive in a fast-paced dynamic environment.
    • Have the ability to handle pressure, meet deadlines
    • Be organized and be an expert in time management
    • Basic computer skills.

    Method of Application

    Send your application to vacancies@corporatestaffing.co.ke

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