Ongoing Recruitment at Crystal Recruitment Ltd

Our client is emerging as the face of modern innovation and techno-savvy, empowering businesses, and operations. The company provide IT software solutions to organizations and has an established track record of excellent solutions that solve real-life problems faced by businesses in Healthcare, Hospitality and Retail. They are looking for an experienced SEO & Digital Marketing Specialist to join their team. The SEO & Digital Marketing Specialist will be responsible for driving brand awareness and lead generation through digital channels.

Responsibilities

• Plan and execute all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
• Optimize copy and landing pages for search engine marketing.
• Perform ongoing keyword discovery, expansion, and optimization.
• Develop and implement link building strategy.
• Work with marketing teams to drive SEO in content creation and content programming.
• Design digital marketing materials
• Measure and report performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
• Brainstorm new and creative growth strategies through digital marketing.
• Plan, execute, and measure experiments and conversion tests.
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Identify critical conversion points and drop off points and optimizes user funnels.

Requirements and Skills

• Proven hands-on SEO & digital marketing experience, particularly within tech industry.
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns.
• Experience in optimizing landing pages and user funnels
• Experience with A/B and multivariate experiments.
• Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, Net Insight, Omniture, Web Trends, SEMrush, etc.)
• Working knowledge of ad serving tools
• Experience in setting up and optimizing PPC campaigns on all major search engines.
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Knowledge and hand-on skills in both static and motion graphics design

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Our client an IT company specializing in the development, implementation and support of enterprise software applications is looking for Marketing (SaaS) Trainee to join their team. The trainee program is designed to provide hands-on experience and mentorship in the dynamic field of SaaS marketing. Upon successful completion of the program, successful trainees will have the opportunity to join our client's team on a full-time basis.

Key Responsibilities

• Develop and implement marketing strategies to promote software products.
• Conduct market research to identify potential customers and their needs.
• Create and manage marketing campaigns across various channels such as social media, email, and online advertising.
• Generate leads and drive product adoption.
• Do sales pitch and conduct product demos.
• Analyze and report on marketing performance to optimize strategies and improve ROI.
• Stay updated on industry trends to inform marketing efforts.
• Build and maintain relationships with key stakeholders including customers, partners, and industry influencers.
• Support the development of sales collateral and product messaging.
• Contribute to the overall marketing and business strategy of the company.

Requirements & Skills

• Degree in IT, BIT, Software Engineering, Computer Science, and related discipline
• Excellent communication skills, both written and verbal
• Solid understanding of Software as a Service, and associated technologies
• Ability to translate highly technical software features into compelling marketing messages.
• Strong understanding of digital marketing strategies
• Experience with marketing automation tools, and the ability to analyze and interpret data to make informed marketing decisions.
• Proficiency in creating compelling marketing materials, such as website content, email campaigns, and social media posts.
• Ability to build and maintain relationships with clients and partners.
• Strong understanding of analytics and metrics

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Our client in IT industry is looking for a Senior Client Service Consultant to Provide on-site support to clients and resolve any issues in the client's IT environment.

Roles

• Set-up and configure firewalls
• Troubleshoot any firewall issues
• Setup of servers as needed
• Assessments of server environments
• Perform server upgrades
• Rebuild and restore servers in the event of crashes
• Perform server maintenance, hardware and software setups and configurations
• Set up desktops for users and configure settings to the client's environment requirements
• Install and configure Windows applications
• Create backups and transfer data for existing users
• Troubleshoot hardware issues and run diagnostics and log tickets with vendors if necessary
• Perform database maintenance and Log files
• Create and maintain database backups
• Implement necessary technology and maintain virtual servers
• Maintain email servers
• Consistently manage own priorities to achieve all deliverables
• Follow any lawful and reasonable instruction from your manager
• Act as part of the team and always assist other members of the team to achieve common goals
• Consistently live and be an example of the Company values

Qualifications & requirements

• 3 - 5 years of experience working with MCSE, Office 365 and Azure
• 3 Years of server work experience
• 2 Years of desktop support experience
• ITIL Foundation
• MCSE certification
• Project management experience
• People-oriented and Relationship building skills
• Problem solving, Planning and foresight skills
• Great Communication skills both verbal and written
• Presentation skills
• Knowledge of reporting tools such as Marval, ConnectWise (advantageous)
• Knowledge of analytics tools
• Ability to process, analyses and translate data
• Advanced Microsoft Excel skills