Openings at Summit Recruitment and Search

Key Requirements:   

• Development and on-going actioning of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance
• Partner with management to communicate HR policies, procedure, programs, and law, and drive the enforcement and implementation of these
• Improve Talent Management & Performance Management systems and approach
• Coach managers in their communication, feedback, recognition, and interaction responsibilities with the employees who report to them
• Conduct investigations when employee complaints or concerns are brought forth
• Maintains the work structure by updating job requirements and job descriptions for all positions
• Prepares employees by establishing and conducting on-boarding, orientation and training programs
• Recommending benefits / reward programs to management
• Ownership of and accountability for the full recruitment process for management roles, from coordinating job descriptions and dealing with recruitment agencies to interview processes and closing. As well as assist managers with any requirements for the termination of any employee contracts
• Provide regular support to the Group HR

Qualifications:

• Bachelor’s degree in Human Resource
• Minimum 5 years’ experience in a manager position in HR / training / people development
• Excellent communication skills across cultures
• Energetic, team player who is willing to get involved
• Strong organisational skills and ability to work well under pressure
• Fluency in English and Kiswahili, verbal and written
• Strong presentation skills
• Stakeholder engagement and relationship building
• Flexibility to travel regularly, and to remote camps in Kenya and Tanzania

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Key Requirements:

• Ensure existing and new team members have the capability to (1) internalise & consistently follow SOPs; and (2) learn and optimally use tools (technology) provided
• Review, assess and evolve the portfolio of SOPs deemed necessary to achieve the primary goal
• Ensure the proper use of a CRM software to track team member performance and other KPIs acting as leading indicators towards the achievement of the primary goal
• Effectively with other departments (e.g. finance) to ensure the booking procedure is following cross-functional policies and SOPs
• Training the reservation team
• Ensure high employee engagement within the reservations team, with a focus on morale and job satisfaction

Qualifications:

• Bachelor’s degree in hospitality management, business administration, or a relevant field
• At least 5 years of experience in a reservations management role within the hospitality industry – ideally with Safari hospitality industry
• Excellent “floor leader” motivation, communication and decision-making skills
• Proficiency in using Central Reservation System
• Strong analytical skills with the ability to interpret data and trends
• Exceptional customer service skills and a passion for delivering high-quality inquiry management experiences

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Key Requirements:

• Serve as an active member of Executive leadership team.
• Drive change within the organization through financial analysis and management by providing the detailed financial information required.
• Recommend and implement policies, controls, checks, balances, procedures and processes as required as part of the Executive leadership team.
• Develop, review and maintain systems of internal controls to safeguard company assets.
• Monitor, improve and ensure the full serviceability of the Company IT resources including security back up of the Company IT resources, data protection.
• Prepare Board papers and presentations for the Board and Shareholders and attend Company Board meetings and Company AGMs to present these in person.
• Develop and oversee monthly management reporting that are relevant for both Company Directors and for departmental managers.
• Ensure that the financial software systems are appropriate, updated, secure and properly utilized, with appropriate user training.
• Manage cash flow planning process and ensure funds availability for working capital and other cash requirements.
• Oversee preparation of monthly and annual financial statements.
• Ensure timeliness and accuracy of financial and management reporting to the Company’s board of Directors.
• Identify, recommend, acquire and implement software systems to provide critical financial and operational information in conjunction with other stakeholders.
• Oversee the IT and accounting functions to ensure the proper functioning of all systems, databases, operational and financial software.
• Support the Stores Manager and the Procurement Manager on technical matters.
• Represent the Company in industry fora, Lobbying and Advocacy roles.
• Manage all direct report staff and oversee staff assigned to the accounts department.

Qualifications:

• Relevant Bachelor’s Degree in Accounting or Finance from a reputable institution
• Must be a CPA (K) or ACCA Finalist
• Must have 5 – 7 years’ financial management experience.
• Must have exposure to ERP conversions/adoptions or implementations.
• Strong leadership skills and ability to work at both strategic and tactical levels.
• Ability to manage a team of 5 – 10 staff
• Knowledge of relevant accounting standards and tax regulations.
• Working Capital and investment capital management – Cash flow management.
• Financial Modelling Skills
• Strong Analytical ability in preparation and review of Financial statements
• Must have an Impeccable integrity and diligence
• Ability to identify, implement and maintain a sound system of internal control and risk management in relation to financial reporting and to report to those charged with governance.
• Strong advance excel and data spreadsheet management skills

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Key Requirements:

• Maintain system of accounts and keep books and records on all transactions and
• Prepare and analyze accurate monthly financial and management reports, including income statement, balance sheet and cash flow statement.
• Monitor performance versus budget and forecasts and provide variance analysis on a periodic basis.
• Financial control of revenue, production cost, overheads, and financing costs.
• Ensure integrity of periodic, quarterly, and annual stock take at all sites and reconciliation thereof to the general ledger.
• Review supplier reconciliations before payments and manage supplier queries and resolution of reconciling items.
• Ensure adherence to financial policies and procedures for the Company and Group.
• Coordinate the preparation of the draft audited financial statements on a quarterly basis.
• Ensure timely and accurate filing of all tax returns and respond to inquiries from Kenya Revenue Authority.
• Ensure timely, accurate and complete preparation of Management Accounts.
• Monitor bank accounts and coordinate cash sweeps to minimize penalties and interest charges.
• Prepare weekly payment forecast based on agreed payment plans and business
• Ensure bank obligations are paid On Time in Full (OTIF) including letters of credit (LC’s), bills of exchange, stock loans, commercial loans, asset finance and insurance premium finance (IPF).
• Assist in preparation of annual budgets (Annual Operating Plan) and monthly forecasts (S&OP).
• Identify variances from the budget and report significant issues to management and provide for a system of management cost
• Coordinate interim and annual audits to ensure completion within budget and deadlines.
• Ensure timely payment and renewal of appropriate insurance covers.

 Qualifications:

• Bachelor’s degree (from a reputable institution) in Finance or Accounting.
• Certified Accountant – CPA (K) or ACCA.
• Minimum 5 years’ experience in an accounting department in a manufacturing environment.
• Experience in audit, reporting, budgeting, and financial controlling.
• Mastery of Excel, strong analytical skills, and organizational skills with great attention to details.
• High level of integrity and a strong sense of business control.
• Strong numerical aptitude, good communication and interpersonal skills, ability to build trust.
• Ability to lead, contribute, and influence others in a team setting.

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Key Requirements

• Ensure compliance with donor requirements, help funding and address any project challenges
• Develop and implement a strategic plan to advance the mission and objectives of the entire organization (50+ employees)
• Provide outstanding leadership across programmatic activities by facilitating training
• Sign grant agreements and contracts with donors on behalf of the organisation
• Convene and chair management team meetings with Board
• Serve as the link between the Board and staff and ensure timely implementation
• Oversee the organisation’s operations to ensure efficient, quality, and cost-effective management of resources.

Qualifications

• Must have at least 7 years of experience in a leadership position, in an NGO
• Experience in strategic planning and execution at a senior level.
• Knowledge of contracting, negotiating, and change management.
• Familiarity with public relations principles and practices, including the ability to represent the organisation publicly.
• Excellent written and verbal communication, as well as interpersonal skills.
• Must have the ability to motivate teams and manage multiple projects simultaneously.
• Willingness and ability to travel locally and internationally.

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Key Requirements:

• Develop a strategic plan to advance the organization’s mission and objectives
• Provide leadership in programmatic activities through facilitating training
• Ensure compliance with donor requirements and address project challenges
• Ensure timely submission donor reports periodically based on grant agreements
• Identify favorable financing partners and accordingly develop, submit and follow-up funding proposals
• Signing all grant agreements and contracts with donors on behalf of the organisation
• Serve as the chief custodian of the organisation’s documents and assets
• Convene and chair management team meetings
• Convene Board meetings and act as secretary thereof
• Oversee the organization’s operations to ensure efficiency, quality, service, and cost-effective management of resources.

Qualifications

• Must have bachelor’s or master’s degree, preferably in law, political science, development studies, human rights, communication, or other fields related to the job. Postgraduate qualification in management preferred
• Must have at least 10 years’ experience in a leadership position from a non-profit organisation
• Experience in strategic planning and execution at a senior level
• Knowledge of contracting, negotiating and change management
• Knowledge of public relations principles and practices, including ability to represent the organization publicly
• Should have professional written and verbal communication and interpersonal skills
• Ability to motivate teams and simultaneously manage several projects
• Should be able and willing to travel locally and internationally.

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Key Requirements:

• Support officers and managers in collection, verification and analysis of data on potential borrowers
• Support the officers and managers in preparation of credit memos
• Support the closing process of each approved credit transaction.
• Coordinate with the capacity building team on gaps identified during the KYC/due diligence process
• Critically analyze available data on loan applicants and apply financial, commercial, environmental and social criteria to assess alignment with organizational objectives
• Monitor the repayment of the loans disbursed and periodically update CRM with required metrics.
• Handle credit related customer queries
• Perform any other duty as assigned in line with the organization’s goals and objectives.

Qualifications:

• Must have Relevant bachelors’ degree or higher in a related field
• Must have 2+ years of banking experience
• Demonstrated ability to support portions of investment activities, including (1) screening leads, conducting due diligence, structuring and closing deals; (2) drafting related memos, scorecards, financial models and legal documents; (3) assessing social impact; and (4) leading deal discussions in decision meetings;
• Excellent interpersonal skills, with the ability to interact effectively with clients and colleagues from various cultural backgrounds; great team player;
• Experience in financial analysis, credit analysis, and modeling is preferred.
• Experience working in banking or microfinance institutions is a must
• Advanced knowledge of Microsoft Excel and other similar applications
• Excellent written and verbal communication skills
• Strong interpersonal skills and ability to interact with
• Ability to undertake domestic travel
• Authorized to work in Kenya

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Key Requirements:

• Ensure monthly, quarterly, and annual sales targets are tracked and achieved
• Develop and implement sales strategies to penetrate the various niche markets
• Plan and implement critical marketing initiatives to support the timely achievement of sales objectives
• Develop, build, and manage stakeholder relationships both internal and external including suppliers, government, institutions, and individuals
• Ensure product, people, and processes compliance with respective statutory and quality control bodies local, regional, or otherwise
• Plan and lead weekly team and departmental meetings in view of set goals
• Weekly or monthly reporting to the Board as required
• Actively participate in budgeting and day to day ad-hoc analysis to test the cost-benefit side of business

Qualifications:

• Must have master’s or bachelor’s degree in business administration or Marketing
• Must 5+years of experience in a Sales or Commercial role in Kenya
• Must have experience in the HORECA sector
• Proven track record in successful business development and/or business management
• Experience in identifying and developing sales leads through various marketing channels
• Financial Planning & Strategy experience – budgeting & reporting
• Excellent Communication Skills (both written and oral)
• Proven ability to meet deadlines and ability to manage multiple priorities concurrently
• Positive mindset combined with excellent influencing and collaboration skills
• Ideally experience and knowledge in recycling or renewable energy.

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Key Requirements:

• Ensure delivery of all spa services and treatments in line with the company code of conduct and standards
• Schedule Spa treatments with guests directly and ensure to maintain a Spa appointment calendar, ensuring no guests are double booked or appointments are missed.
• Ensuring respect for guest privacy and dignity is always maintained.
• Effectively communicate with camp managers and staff in a timely fashion to ensure smooth running of the department.
• Achieve service excellence through teamwork and stay up to speed on new developments within the industry, thus generating new ideas.
• Daily preparation of spa and maintenance of all related equipment and facilities.
• Maintain a high degree of hygiene within the spa environment.
• Be flexible to fit around the guest schedules and other activities.
• Ensure timely ordering of supplies, considering usage patterns and lead times to ensure stock outs do not occur.

Qualifications:

• Must have at least 3 years of experience as a Spa Therapist with formal training and experience in various disciplines of Massage techniques; Manicures and Pedicures; Facial therapy (Other body treatments).
• Must have a relevant Diploma/Certificate.
• Must have knowledge of spa standards and procedures.
• Basic Computer skills-Outlook, Excel and Word.
• A keen interest and passion for the health and wellness industry, and tourism industry.
• Have excellent ccommunication skills both spoken and written.
• Should be reliable, honest and trustworthy.
• A keen interest in the environment, wildlife and the conservation.

go to method of application »

Key Requirements:

• Ensure existing and new team members have the capability to (1) internalise & consistently follow SOPs; and (2) learn and optimally use tools (technology) provided
• Review, assess and evolve the portfolio of SOPs deemed necessary to achieve the primary goal
• Ensure the proper use of a CRM software to track team member performance and other KPIs acting as leading indicators towards the achievement of the primary goal
• Effectively with other departments (e.g. finance) to ensure the booking procedure is following cross-functional policies and SOPs
• Training the reservation team
• Ensure high employee engagement within the reservations team, with a focus on morale and job satisfaction

Qualifications:

• Bachelor’s degree in hospitality management, business administration, or a relevant field
• At least 5 years of experience in a reservations management role within the hospitality industry – ideally with Safari hospitality industry
• Excellent “floor leader” motivation, communication and decision-making skills
• Proficiency in using Central Reservation System
• Strong analytical skills with the ability to interpret data and trends
• Exceptional customer service skills and a passion for delivering high-quality inquiry management experiences

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Key Requirements:

• Provide a professional consultancy service for clients, anticipating their needs and offering a range of value-added solutions to exceed expectations
• Look after customers’ travel needs from first enquiry to travel completed, by phone or email
• Book a range of travel products and offer professional advice, inclusive of specialist fares
• Adapt to different priorities and client needs
• Use a Consultative Sales approach
• Regularly check and action airline queue messages and monitor existing bookings on hold
• Achieve and maintain targets by working efficiently
• Exhibit positive behavior and a ‘can do’ attitude
• Act as a team player to ensure the overall success of the team and overall Operations function
• Make new members of the team feel welcome, sharing knowledge as appropriate
• Actively contribute to achieve the SLA targets and team incentives
• Attend weekly team updates and participate and share feedback in team meetings
• Participate in team activities, providing support to team members as required
• Assist clients who may be calling for another team member who is busy
• Proactively manage personal productivity, profitability, and quality assurance targets to meet or exceed requirements
• Ensure all necessary actions are taken to reach and maintain SLA targets
• Maintain the company standards for monthly booking checks and ticket book entries
• Continually keep fully abreast of airline contracts, routings, and services
• Attend offered training to ensure all knowledge of airlines, fares, services, products, and benefits remains fully up to date.

Qualifications:

• Must have a bachelors in travel, tour, hospitality or any other relevant degree
• Must have at least 5 years of experience in a similar role
• Must have excellent verbal and written communication skills, preferably in English
• Should be experienced in native GDS
• Should be passion for and experience in business travel
• Ability to deal with clients effectively over the phone, emails and other channels such as webchats and social media
• Communicate effectively with other teams and departments to support a collaborative environment
• Exhibit and encourage a clear, simple communication style and act as an ambassador for the company’s values and competency framework
• Excellent fares knowledge including post ticketing changes and cancellations
• Excellent knowledge of the travel industry
• Experience working across cultures and with remote teams.

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Key Requirements     

• Assisting and organising photo shoots, finding models etc.
• Organising the restock between the studio and the shop. Keeping up with the stock , reorder from workshop , organise for special orders.
• Making sure the shop assistant is keeping up with their work .
• Trouble shooting in general and working with the suppliers
• Run errands and make purchases.
• Organising photographs with computer programmes.
• Screening telephone calls, enquiries and requests, and handling them appropriately.
• Dealing with incoming correspondence. Such as orders for export and special orders for the shop.
• Devise and maintain office systems, including data management, filing, etc.
• Liaise with suppliers and keep an updated list of supplies needed and other staff
• Note important dates and events in the calendar.
• Assisting in other official or personal tasks and errands as they may be assigned.

Qualifications

• At least two years of experience in a similar role.
• Problem solver and solutions oriented.
• Excellent telephone etiquette.
• Good communication and interpersonal skills.
• Good analytical, time management and reporting skills
• Proficiency in Microsoft office and ideally Apple computers.
• High level of integrity and honesty.
• Self-driven and motivated with the ability to quickly execute tasks.
• Tidy and very presentable.

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Key Requirements:

• Handling enquiries in a polite, professional, accurate & timely manner and inputting the enquiries correctly into all systems i.e. Res Request
• Responsible for Direct Client and specific high-end agent bookings as allocated as well as ensuring all payments for their bookings are collected on time and correctly noted on the system.
• Building positive relationships with clients and suppliers through regular and concise correspondence, updates and other methods.
• Working with the team and assisting with day to day needs of the company as required.
• Constant dialogue with agents to assess their needs and improve the level of service provided to them.
• Maintaining and increasing knowledge of accommodations, activities and services available in East Africa as well as working with the rest of the team.
• Developing suitable safari itineraries through correspondence, including providing advice on what would best suit the client and ensuring all safari files are kept up to date with all correspondence to clients.
• Negotiating and requesting contract rates from 3rd party partner suppliers and booking all the 3rd party’s properties as required.
• Preparing an accurate quotation based on up-to-date rates for all requirements of the safari itinerary along with all relevant property/area information to assist the client in their decision.
• Co-ordinating safari services booked for clients, including confirmation and scheduling of these services with the necessary supplier/department.

Qualifications

• Must have Bachelor’s Degree / Diploma in Travel & Tourism or Hospitality or its equivalent.
• Must have at least 4 years working in reservation at a Luxury Safari Camp.
• The demonstrated ability to accurately and in a timely manner deal with a large volume of enquiries is an advantage.
• A good knowledge of the luxury and niche safari industry is a plus.
• Be a good communicator and able to articulate themselves well in written English.
• Excellent planning, organizing and interpersonal skills.
• Sound decision making and a team player.

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Requirements:

• Identify target audiences, develop sales funnels, and implement lead generation strategies to attract and convert potential clients.
• Drive the company sales activities through active prospecting for opportunities, follow up on leads and contact interesting prospects.
• Develop and execute digital marketing strategies, utilizing various online channels such as social media, email marketing, content creation and drive sales.
• Create engaging digital content that align with marketing objectives (copy, blog posts, social media posts, email newsletters, and other marketing materials)
• Plan, implement and optimize digital advertising campaigns across platforms like Google Ads, Facebook Ads and LinkedIn Ads.

Qualifications:

• Must have a bachelor’s degree in communications/media or Relevant Degree
• Must have 3-5 years experience in Sales.
• Must have at least 2 years’ experience in Digital Marketing.
• Must have in-depth knowledge of digital marketing channels and tactics.
• Excellent communications and analytical skills.
• Result-oriented mindset with a track record of achieving measurable sales results in lead generation and sales growth.
• Adaptability to stay updated with the latest digital marketing trends, tools and best practices and a willingness to learn and adopt new technologies.