Latest Recruitment at Kenya Airways

Brief Description        

   The candidate will develop maintenanceprocedures and work instructions, supervise SQAEs & QAEs, plan, conductaudits and coordinate audits and investigations in order to ensure anairworthy, reliable, quality product/service is provided in a cost-effectivemanner. Will also ensure that technical staff work within the framework of theKenya airways company procedures and to satisfy the requirements of KCAA/EASAPart 145.A.65 and to maintain an independent Quality System.

Detailed Description        
Principal Accountabilities (Responsibility)

•  Carry out planned audits/Inspections/spot checks/surveys as the leadauditor of all Technical Department sections and provide written reports.
•  Ensure follow-up on audit findings, verify closures and close auditfindings including monitoring the effectiveness of any corrective action fromfeedback and by direct surveillance.
•  Manage periodic and random audits within KQ Technical Department toensure compliance with KCAA, FAA, EASA and Kenya Airways standards.
•  Carry out audits/Inspections/spot checks/surveys of aircraftmaintenance at base, line stations and any contracted sites used by KenyaAirways.
•  Carry out audits/Inspections/spot checks/surveys of the facilities atany contracted sites and at base, checking that tools and equipment are kept ingood condition and acceptable standards of storage exist.
•  Carry out audits/Inspections/spot checks/surveys for the materialsupply and storage system including facilities and records; this will encompasschecks on certification documents, labelling, stores inspection, binning andshelf life control.
•  Log in reported occurrences/incidents into QA database, investigate allincidents/occurrence reports as applicable, and report as applicable to KCAA/EASA/Customer’sCivil Aviation Authority/Operators and share incident reports with allstakeholders and follow up on the implementation of recommendations.
•  Recommend approval, withdrawal, suspension and termination ofauthorisations for technician, certifying staff, support staff and non-aircraftAuthorised staff.
•  Review and advise on aircraft/component certification coverage tomanagement.
•  Review and assess the impact of the changes made to Maintenance ControlManual (MCM), Maintenance Procedures Manual (MPM) and Maintenance OrganisationExposition (MOE), Technical Procedures Manual (TPM) and Quality ProceduresManual (QPM).
•  Analyze procedural recommendations from various technical departmentline managers to ensure that they meet Kenya Airways and KCAA standards.
•  Periodic assessment of the approved vendor database and makerecommendations for appropriate actions (audits, suspension, andreinstatement).
•  Provide oversight for issue of aircraft Certificate of Registration andissue/renewal of Certificate of Airworthiness and Radio license.
•  Provide QA Airworthiness statistics and periodic relevant Quality andSafety data such as QA Monthly reports including ASR monthly updates and MORWeekly reports.
•  Point of contact for regulatory/external audits authorities. Thisinvolves Coordination, preparation, handling of and response to externalauditors and regulatory authorities.
•  Liaison with other Regulatory bodies and all Technical DepartmentSections on all matters of Quality and Safety.
•  Evaluate and coordinate QA project.
•  Responsible for guidance, motivation, development and training ofSenior Quality Assurance Engineers and Quality Assurance Engineers.
•  Develop training plan for the QA personnel.
•  Conduct competence assessment for the QAE and SQAE.
•  Implement ideas for improving quality and safety management systems.
•  Prepare management review data/presentation for the top managementbriefing.
•  Assists Quality Lead(s) in developing and monitoring QA program.
•  Support Quality Lead(s) in budget preparation and management.
•  Deputies Quality Lead(s) and carry out any other duties within theQuality Assurance Section as directed by the Quality Lead(s).

Job Requirements        
Qualification(Minimum)  

•  Bachelor’s degree/Diploma in Aeronautical/Mechanical/Electrical/Electronic Engineering.
•  Must have attended quality management course.
•  Must have completed training in audit techniques.
•  Is current in KQ corporate and technical mandatory trainings.
•  Must have completed SMS training.
•  Haveat least 1 KQ aircraft type training or 1 KQ component training.
•  Trainedon Incident Investigation.
•  Haveat least 4 QA approvals.
•  Must have relevant engineering degree with at least 6 years aviation engineering experience with at least 3 years  inquality OR
•  Must have Diploma in relevant Engineering field with at least 8 years aviation maintenance experience with at least 3 years in quality.
•  Fullyconversant with relevant technical procedures
•  Fully conversant with all relevant regulatory requirements

Additional Details        
Other Skills

•  Proven Management skills.
•  Proven Mentoring and coachingSkills.
•  Proven supervisory skills.
•  Good Communication Skills.
•  Procedure writing skills.

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Brief Description 

Responsible for the identification, acquisition,implementation, development, and retention of new business for Kenya Airways inKenya

Detailed Description

• Manage and grow existing corporate accounts.
• Prospect for new corporate contracted business
• Manage and sustain high yields from Travel Agents. Develop profitable relationships with portfolio of travel trade suppliers to secure long-term business e.g., TMC Partners
• Pursuit of government travel and MICE business opportunities.   
• Mobilize promotion of KQ through IATA/Non-IATA Travel Agents and sustain maximum support to Kenya Airways.
• Apply sales & marketing techniques to generate customer loyalty.
• Create and maintain client database including information regarding productivity and potential.
• Administer incentive in the market to maximize revenues.
• Negotiate rates and conditions to secure profitable business flows
• Gather and disseminate market intelligence to assure KQ’s competitive position
• Organize promotional activity with appropriate organization for incremental business.
• Ensure timely distribution of all promotional literature.
• Attend industry related shows/seminars/exhibitions to ensure Kenya Airways retains high profile with Travel Agents.
• Submit reports on agent performance and market intelligence.
• Review and maintain QMS standards – with particular emphasis to Travel Agents’ queries
• Build and maintain good relationships with colleagues to leverage the strength of the Partnerships/Codeshares.

Job Requirements        

• Graduate with minimum 4 (four) years in sale & marketing A or O level of education with minimum 7 years’ experience in Sales & Marketing with an emphasis on client contact and/or reservation/ticketing.
• Proficient in PowerPoint, MS Word, Excel
• Convincing communication skills
• Negotiation skills
• Clean Driving License
• Stamina, drive, self-motivation and a passion for customer service
• Self-confident and results-orientated
• Diplomacy and empathy
• Flexible and innovative
• Analytical with ability to prioritize
• Able to work independently and as part of a team

Additional Details        

• Stamina, drive, self-motivation and a passion for customer service
• Self-confident and results-orientated
• Diplomacy and empathy
• Flexible and innovative
• Analytical with ability to prioritize
• Able to work independently and as part of a team.

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Brief Description        

Responsible for development and strategicpositioning of ancillary products across all sales channels within theairline's network.

Detailed Description        

• Identify, evaluate, and prepare business cases for novel ancillary initiatives, products, and enhancements.
• Contribute to the overarching business strategy aimed at maximizing ancillary revenues, encompassing areas such as paid seating, baggage services, and upgrade options.
• Cultivate strong relationships with internal stakeholders, including Pricing, Revenue Management, Direct Channels, Ground Services, Marketing, and others.
• Formulate and execute a data-driven sales strategy for direct ancillaries, leveraging insights from market research.
• Implement the Direct First Strategy across all distribution channels.
• Strategize, plan, and execute product launches aimed at seamlessly introducing new offerings to the market.
• Regularly analyze and present performance reports to all stakeholders for informed decision-making.
• Work together with customer service teams (Customer Excellence Center, Sales, and Check-in agents) to deliver new projects as well as enhance customer experience and increase efficiency in all customer touchpoints.
• Compile and review the product manuals ensuring compliance with company policies and regulations.
• Manage budgets and financial performance related to ancillaries, aiming for profitability.

Job Requirements        

• University degree in a business-related field
• Excellent analytical and quantitative skills
• Attention to detail.
• Ability to work independently and under pressure.
• Business-minded approach
• Planning and organizational skills
• Proven track record of delivering results in a commercial environment with at least 8 years of experience.  Revenue Management experience will be an added advantage.

Additional Details        

• Strategic thinking
• Product development
• Innovation
• Cross-functional collaboration
• Customer Focus
• Project management
• Financial acumen
• Negotiation skills
• Communication and presentation skills.

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Brief Description        

To service, maintain and repair Electrically/Electronically related issues in Ground Handling Support Equipment for service delivery in a safe and cost-effective manner.

Detailed Description        

• Ensure compliance with all regulatory requirements, policies, processes, procedures, organization standards and local procedures is achieved so that work is carried out in a controlled and consistent manner.
• Promote and maintain a positive safety culture, healthy, secure, and cost-effective operations for Kenya Airways and ensure compliance with the relevant industry/legislative requirements, GSE manufacturers’ relevant requirements and company procedures.
• Identify and report hazards, near misses, incidents, and accidents.
• Service, maintain and repair Electrical/Electronic failures in ground handling equipment and motor-vehicles as per the maintenance schedule for effective service delivery in a cost-effective manner.
• Assess Electrical/Electronic/PLC’s defects on GSE and motor vehicles, perform root cause analysis and carry out corrective measures.
• Effectively respond to GSE emergency Electrical/Electronic/PLC’s breakdowns for timely service deliver and avoid A/C delays.
• Carry out Electrical/Electronic/PLC’s repairs, overhauls and modifications on major equipment components which include engines, Gear boxes, and transmission systems, hydraulic and electrical systems.
• Identify and requisition materials for the task at hand in order to ensure timely release and availability of GSE and motor-vehicles for ground operations.
• Document and maintain records of all Electrical/Electronic/PLC’s maintenance activities & equipment history.
• Offer quality workmanship on all GH equipment and motor vehicles in order to enhance safety & project the organization’s image positively.
• Conduct pre-delivery and post maintenance serviceability checks on all GSE delivered to the workshop. ·Facilitate preventive maintenance of all GSE
• Conduct quality spot checks to ensure compliance with safety and security procedures, service standards and recommended practices.
• Carry out overhauls on major electrical components and PLC’S that control transmission systems, hydraulic and electrical systems.
• Guide, Train and Mentor newly recruited and current GSE technicians
• Adhere to KQ WAY principals and best practices.

Job Requirements 

• Diploma or Degree in Electrical/Electronics/Mechatronics Engineering.
• 2-3 years’ Experience in Automotive / Heavy diesel/ Mobile plant environment electrical, wirings and schematics
• Experience in computerised, PLC Repairs  
• General sound understanding of electrical power/Electronics.
• Sound understanding of electrical schematics.
• Experience in PLC operations, diagnosis, and related Repairs
• Sound knowledge of various electronic components, systems and testing equipment. 
• Good knowledge of hydraulic and Pneumatic electrical circuits.
• Basic workshop operations like welding, lathe works etc
• Have a valid driving license.

Additional Details

• Technical awareness
• Innovative and objective
• Cost Conscious
• Safety conscious
• Team player, good interpersonal skills and result oriented.
• Ability to work under pressure.
• Ability to handle multiple tasks without compromising quality.
• Analytical
• Unquestionable integrity

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Brief Description 

Plan training (base, simulator or route) in accordance with the relevant approved syllabi. Produce a written programme to all concerned stipulating the details of the plan. 

Detailed Description        
Principal Accountabilities (Responsibility) 

•  Plan training (base, simulator or route) in accordance with the relevant approved syllabi. Produce a written programme to all concerned stipulating the details of the plan. 
• Research and make recommendations on new training projects and training aids. 
• Revise the syllabi and other training material where necessary, and in consultation with the subject matter specialists where appropriate. 
• Ensuring that accurate training records are maintained concerning the training and checking of all subordinate pilots in conformity with legal requirements.
• Conduct or supervise the conduct of the ground or flying training (base or route) according to the flying programme and syllabi. 
• In consultation with the Fleet Manager, compile revisions of syllabi and other training material where necessary. 
• Monitoring of Instructors annually to ensure standardization requirements are met. � Recommend to Fleet Manager on issues of promotions and increments of flight crew and instructors so as to support management decisions. 
• Help to investigate and determine, in collaboration with Flight Safety Manager, incidents/accidents in order to prevent recurrence. 
• Ensure routine monitoring of safety, security and quality critical activities and ongoing conformity with all regulatory requirements, organization standards and local procedures. 
• Ensure corrective and preventative actions identified by quality and safety audits, investigations or other internal reporting mechanisms are undertaken within the agreed time frame. 
• Reporting regularly to the Head of Training on all significant training matters and recommending any changes to in fleet policy and operation, which might be advantageous. 
• Ensure and maintain a healthy, safe and secure working environment in compliance with the relevant industry, regulatory and legislative requirements, company procedures, regulatory authorities and requirements of customer airlines. 

Job Requirements        
Qualification (Minimum) 

• Current Airline Transport Licence (ATPL) with appropriate ratings. 
• Qualified in the respective fleet. 
• Holder of O level or higher. 
• Senior Captain 
• Rated instructor. 

Additional Details        
Additional Qualifications 

• IT skills 
• Three (3) years’ experience as Pilot-in -command in commercial air transport operations. 

Other Skills 

• Fleet Operations Management. 
• Behavioral competencies 
• Person of high integrity and moral standing 
• Good team player 
• Result oriented 
   

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Brief Description        

Execute daily catering operations so as to ensure seamless product delivery and efficient management of catering processes in a timely, safe and secure environment.

Detailed Description        
Principal Accountabilities (Responsibility) 

•  Execute planned catering activities to ensure reliability of standards and schedules
•  Monitor all safety and security guidelines and regulations are observed and incorporated in all operational tasks
• Report on catering meal uplift per flight and address any operational challenges
• Monitor and manage any disruptions in liaison with related stakeholders
• Monitor efficient and effective loading and offloading of in-flight amenities to achieve targeted objectives
• Audit catering products from catering supplier and ensure KQ specifications are adhered to at all times
• Monitor waste management and over catering initiatives are in line with projected targets
• Verify loading of items from the caterer and spot check on meals
• Monitor and report on catering equipment return from out stations
• Monitor proper loading of reading materials, landing cards, visa forms, headsets, blankets and other amenities
• Monitor meal uplifts and communicate to out stations on return catering
• Ensure all SPMLs are loaded and handed over to Crew with appropriate paperwork on flights ex-NBO and back catered flights
• Meet arriving flights and solicit for feedback from crew in regard to the catering product.
• Participate in all catering related meetings and ensure implementation of any recommendations
• Ordering of out station landing cards and preparation of in-flight documents for use on board
• Input meal data and do a daily reconciliation with NBO catering supplier.
• Ensure closure on variances daily

Job Requirements        
Qualification (Minimum) 

Advanced Diploma in catering or hospitality related field

Additional Qualifications  

• Certified in catering or related field
• At least 4 years relevant experience in catering
• Computer proficiency
• Organizational and analytical skills
• Valid driving license with at least 2 years’ experience
• Food and beverage knowledge

Years of Experience (Minimum)

• 4 years

Additional Details        
Other Skills

• Ability to work with minimum supervision
• Unquestionable honesty, integrity and ethics
• Accuracy and attention to detail
• Results oriented
• Instant decision making

Behavioral competencies

• Results focus
• Communication skills
• High Integrity and honesty
• Customer insights
• Cost management
• Waste Management

External End Date      05-Feb-2024

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Brief Description        

To ensure regulatory compliance as per KCAA, ICAO, IATA and Fuel Emissions trading schemes.

To manage aircraft fuel consumption, ensure efficient aircraft fuel usage for optimal efficiency and reduce carbon emissions,  minimize/reduce fuel consumption for optimal efficiency.

Detailed Description        
Accountability (Responsibility)

    Preparation and Support of Fuel Purchase Volumes.

•  Fuel Schedule Preparation and Supplier Management.
•  Aircraft burn-rates reporting for fleet and flight operations planning.
• Track and collate all fuel data and records for Emissions Reporting Schemes, MRV and offset compliance cycles.
• Liaise with the regulators and verifiers for accurate and timely data submission, verification, and certification of Carbon Emissions.
• Fuel Consumption monitoring using FMIS availed.
• Tracking and reporting of various inflight and on ground fuel saving initiatives.
• Tracking fuel uplift figures for budgetary purpose.
• Maintain databases for all fuel reports used to support the business decision making process.
• Conduct Fuel Inspections and IFQP audits.
• Coordinating fuel planning with Flight Dispatch and the Flight Deck Crew.

Job Requirements        
Qualification (Minimum) 

• University graduate
• Flight Crew CPL or Flight Dispatch License

Additional Qualifications

• Conversant with KQ commercial activities and processes.
• Strong Accounting/Finance knowledge
• Years of Experience (Minimum)
• Two (2) years relevant experience

Additional Details        
Other Skills 

• Strong planning and analytical skills
• Excellent communication and interpersonal skills
• Strong IT skills
• Strong team player of unquestionable integrity
• Impeccable bias for action and high resilience
• Strategic thinking and Customer focused

External End Date     02-Feb-2024