Openings at Shining Hope For Communities

Job Purpose

We’re seeking an innovative, results-driven, and passionate individual, with a track record of thought leadership in international health and development, to join our organization as the Policy and Advocacy Lead. The successful candidate will navigate fluidly the cultures of both the private, entrepreneurial sector and the global development community with a specific passion for localization.

We seek a dynamic, self-starting leader to serve as Policy and Advocacy Lead to create and manage systems-level opportunities to address priorities of urban informal communities.

Duties and Responsibilities

• Informing SHOFCO activities and data collection processes to generate the most powerful insights.
• Using community perspectives and insights to generate practical and effective policy ideas and recommendations.
• Publicly communicating insights and perspectives via multiple channels including written articles, traditional media, and public speaking.
• Attending and potentially organizing and/or hosting events relevant to SHOFCO policy objectives.
• Mapping stakeholders that are critical to SHOFCO policy objectives.
• Building partnerships and coalitions with kindred individuals and organizations to enable system-level action.
• Engaging senior officials in government, diplomatic, philanthropic and non-profit institutions to facilitate actions that positively address priority challenges of urban informal communities. This may include collaborating to write and implement critical policy and guideline changes.
• Working closely with SHOFCO’s CEO and C-team to equip them to represent critical policy perspectives and recommendations.
• Define, build and manage SHOFCO’s overall policy strategy, budget and team.

Qualifications

• Excellent interpersonal and communication skills
• Clear and precise writing ability
• 7-10+ years of experience working in government, advocacy and/or public affairs aimed at influencing policy change
• Experience managing teams and working in complex, multi-stakeholder environments
• University degree. Post-graduate degree preferred.
• Track record in related fields which could include program / policy design, communications, event planning, and/or data analysis
• Experience working with government, non-profit, and philanthropic institutions
• Oral and written fluency in English
• Deep familiarity with Kenya society
• Only Kenyan citizens or those authorized to work in Kenya will be considered.

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Duties & Responsibilities:

• Develop the HR department strategy, goals and objectives aligned with the overall organizational strategy
• Develop annual budgets for the HR function in conjunction with institutional managers, and ensuring adherence to set budget targets throughout the year.
• Define and develop the organizational culture.
• Develop and administer the human resources policies and procedures that relate to SHOFCO’s personnel.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.
• Oversee the organization-wide performance management process and structured reviews
• Conduct organization-wide training needs assessment and identify skills gaps from analysis of performance appraisals.
• Lead the selection, recruitment and on-boarding of senior level and administration staff in consultation with the institutional managers.
• Manage staff compensation and benefit schemes including oversight in payroll, medical, pension and other welfare activities.
• Develop and maintain a human resources system that meets top management information needs.
• Provide advisory support to the group functional leaders on human resource matters affecting the operations of the institution.
• Maintain proper employee relations while adhering to all labour laws and providing staff with a safe and healthy working environment.
• Oversee the analysis, maintenance and communication of records required by law and other departments in SHOFCO.
• Identify legal requirements and government reporting regulations affecting HR functions and ensure policies, procedures and reporting are compliant.
• Regularly review and update HR policies and procedures.
• Oversee leave management and regularly analyse leave ranalyzeto ensure compliance to all legislation pertaining to all types of leave.
• Nurture a positive working environment while empowering and motivating departmental team members and ensuring efficient execution of responsibilities.
• Design an internal personal development program that optimizes the potential for every employee

Job Competencies (Knowledge, Experience and Attributes / Skills).

• Bachelor’s Degree in Human Resources, Organizational Behaviour, Management and Leadership or any other related field
• Higher National Diploma in Human Resource Management
• A Master’s Degree is advantageous

Professional Qualifications

• Certified Human Resource Professional (CHRP).
• Registered with the Institute of Human Resource Management (IHRM) and with a valid practicing license

Other requirements (unique/job specific)

• 8-10 years’ experience working in the Human Resources department with at least three (3) of these at management level.
• Thorough knowledge of employment-related laws and regulations.
• Experience working with human resource information management systems
• Proficiency in the full Microsoft Office Suite

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Duties and Responsibilities:

• Develop the necessary structures to support the launch of new social enterprises and apply enterprise development best practices and approaches.
• Planning, coordination, implementation, and administration of SHOFCO social enterprise activity
• Responsible for financial projections and financial modeling for social enterprise initiatives.
• Monitor and interpret legislation, regulations, and service agreements relating to the SHOFCO social enterprise initiatives.
• Manage the operations of the social enterprise with a view to maximizing sustainability and social purpose, including people management
• Foster high-performing partnerships and team cohesion within the social enterprise initiative
• Develop a portfolio of social enterprise initiatives and develop concepts and programs.
• Facilitate review meetings with beneficiaries, partners, and other stakeholders to assess milestones achieved and emerging issues to be addressed.
• Identify product/services opportunities and potential markets for social enterprises consistent with SHOFCO’s mission, values, and objectives
• Coordinate social enterprise programs development implementation and management with Finance and Program Departments
• Conduct specialized research for business development and planning.
• Work with Finance to design social enterprise budgets and perform analysis of the initiatives on key performance indicators.
• Prepare and submit monthly and other required progress reports as prescribed and in a timely manner.
• Maintain good public relations and promote visibility on the work of SHOFCO.
• Support the Program team in the development of concept notes.
• Represent SHOFCO at designated internal/external meetings and liaise on a regular and ongoing basis with commercial partners.
• Extend support to other SHOFCO programs as required.

Job Competencies (Knowledge, Experience, and Attributes / Skills)

• Minimum Degree in Business, Economics, Marketing, or any other related field
• Demonstrated experience managing complex commercial environments
• Strong experience in managing and developing people and teams
• Creative, innovative, and analytical approach with meticulous attention to detail
• Demonstrated experience in budget management and analyzing results to improve commercial outcomes
• Excellent relationship management skills with a particular focus on beneficial relationships with business partners.
• Strong verbal and written communication skills and the ability to engage with people at all levels
• Demonstrated ability to multi-task and manage competing priorities and deadlines
• Demonstrated ability to work collaboratively as part of a team and on an independent basis
• Experience in coaching and training peers and direct reports.
• Demonstrated experience in managing both change and commercial projects.

Other required qualifications (unique/job specific)

• 5 years experience working in the commercial or social enterprise environment.
• In-depth knowledge of Social Enterprise ecosystem.
• Good business acumen
• Excellent written, oral and presentational communications skills
• Strong in establishing solid working relationships
• Ability to work under pressure and meet deadlines.

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Overall Jobs and responsibilities

Reporting to the Chief Programs Officer (CPO), the Project Director (PD) will be responsible for Project's operational success at SHOFCO, ensuring seamless team management and development, business development, program delivery, quality control and evaluation. In this role, the PD will manage project managers.

Duties & Responsibilities:

Strategic Leadership

• Provide credible leadership to project through implementing the strategic plan linked to SHOFCO’s vision and inspiring confidence and team spirit among project staff;
• Actively participate in the Senior Management Team (SMT).

Quality Assurance and Performance

• Provide targeted technical assistance to projects to foster continuous improvement in quality and both programmatic and financial performance;
• Ensure projects are aligned with and contribute to SHOFCO’s Strategic Plan and National and county strategies, policies, operational guidelines, and protocols, as applicable.

Business Development

• In liaison with Chief Officers, grow the project portfolio by providing leadership in developing new project proposals and relationships;
• Forecast project growth with relevant teams;
• Review of budgets during proposal development in support of grants managers. Ensuring budgets speak to projects seamlessly.

Policy Advocacy and Networking

• Ensure staff participation in the project in relevant technical working groups and platforms, ensuring participation generates value for the communities that SHOFCO serves;
• Manage internal (with other project managers) and external relations with donors, partners, and collaborators that are stakeholders in the project.

Administrative & Financial Oversight

• Review operational budgets with project and finance teams to ensure compliance with effectiveness, efficiency and value-for-money principles;
• Ensure projects are being supervised, and submit annual and quarterly procurement plans in accordance with budgets and donor/SHOFCO procurement rules and regulations;
• Review operational budgets with project and finance teams to ensure value for money.

Grants Management

• Liaise with grants management teams and support project teams in reviewing financial performance against set targets and implementation of remedial actions;
• Foster the development of vibrant teams in project so that teams grow into ‘winning teams’ where project managers provide effective leadership;
• Identify staff development needs and provide coaching and mentoring, as well as a link to training and development opportunities, to spur performance.

Monitoring and Evaluation

• Provide oversight for all donor reports, evaluation reports, and other reports emanating from the project and projects to ensure timeliness and quality.
• Liaise with Impact and Learning Lead to provide leadership in quarterly project review meetings aimed at identifying and remedying performance gaps and disseminating relevant information, e.g., new government policies, etc.
• Liaise with the M&E unit to provide administrative support to projects to develop and implement M&E plans.

Operations Research and Knowledge Management

• Provide leadership in the identification, development and implementation of relevant operations research within the project, drawing on support from the Chief Program Officer and other senior teams.

Skills and Experience

• An advanced degree in a related field (Development Management, human rights, Social sciences, etc.) is required;
• 5-7 years of demonstrated expertise in project management in multiple sectors in Kenya;
• Experience building, mentoring and developing a motivated and productive team;
• Proven track record of writing/leading winning grant proposals and partnering with donors, MOH institutions, NGOs, communities and health development partners;
• Excellent written and verbal communication skills with strong

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Roles and Responsibilities:

• Develop and implement a Partnership Strategy/Framework and Annual Plan that contributes to the attainment of SHOFCO’s Vision and Mission.
• Organize and manage events for local partners for dialogue and learning exchanges
• Coordinate the management of ongoing relationships with existing partners and where relevant, leverages those relationships to greater collective impact.
• Participate as an active member of the Senior Management Team (SMT) that oversees the general management of the projects/programs executed in partnership with other organizations.
• Regularly communicate to the SHOFCO leadership on organizational partnership priorities and key decisions as a member of the SMT.
• Represent SHOFCO with external stakeholders, by attending meetings, making presentations, and providing advice where necessary.
• Coordinate with all other programs as may be required for the support necessary to advance the work for partnership development with relevant stakeholders
• Identify best practices and incorporate new ideas for partnership building.
• Ensure proper stewardship of SHOFCO’s resources, and adherence to government and donor policies and regulations.
• Ensure the integration of stakeholders voices into program planning and the development of innovative projects by governments and other key partners.
• Support the overall management of relationships with Development Partners including planning and reporting.
• Continually carry out partner mapping, facilitate the identification of potential partners, and conduct mutual appraisal and risk assignment with them.
• Facilitate effective negotiation, development, and appropriate management of partnership agreements for partners and SHOFCO
• In collaboration with the SHOFCO Leadership, support and carry out annual partnership reviews for improved relationships and effective attainment of the partnership objectives.
• Support program teams to identify appropriate and realistic entry points for work with partners on the ground, and ensure that the teams have the support to carry this out effectively and sensitively.
• Ensure learning from partners is fed into SHOFCO program planning.

Technical expertise, skills and knowledge:

• A degree in the social sciences, business, or any relevant field.
• Have at least 5 years’ experience working in partnership roles in the NGO sector, including field and management experience.
• Advanced experience in partnership development and management
• Strong knowledge of safeguarding issues and justice.
• Strong evidence of influencing decisions and policymakers, and brokering cross-disciplinary collaboration.
• Proven record of accomplishment of leadership within a development organization
• Compelling influencer and communicator – able to inspire, build consensus and bring people together around a common agenda.
• Experience with a diverse set of stakeholders at all levels of an organization.
• Demonstrated problem-solving skills, collaboration experience, creativity and willingness to innovate.
• Experience of managing budgets and planning and reporting protocols.

Job Competencies (Knowledge, Experience and Attributes / Skills).

• Strives for quality in all they do, respecting deadlines, and working continuously to improve performance.
• Takes responsibility for own actions, and learns from success and failures.
• Uses resources for purposes as intended
• Encourages young people, partners and colleagues to be meaningfully involved in decisions that affect them.
• Listens to and understands the views of colleagues and partners.
• Team-orientated, versatile, personable and flexible.
• Ability to work and deliver under pressure.
• Actively seeks support in addressing difficulties in execution of duties.