Vacancies at Synnefa

Role Summary: 

We are seeking a dynamic and driven Technical Sales Lead to join our team. This role is critical in driving the adoption and sales of our advanced agricultural technologies, including smart greenhouses, IoT sensors, and the FarmCloud platform. The ideal candidate will have a strong technical background, excellent sales skills, and a passion for sustainable agriculture. You will be expected to get up to speed quickly with minimal training and work autonomously.

Key Responsibilities:

• Sales Strategy Development: Develop and implement effective sales strategies to drive the adoption of Synnefa’s products and services.
• Customer Engagement: Engage with potential customers to understand their needs and challenges, demonstrating how Synnefa’s solutions can address their specific requirements.
• Technical Expertise: Provide in-depth technical knowledge about Synnefa’s products, including smart greenhouses, FarmShield IoT sensors, and the FarmCloud platform. Conduct product demonstrations and technical presentations.
• Solution Customization: Work closely with clients to customize solutions that fit their unique agricultural needs. Provide technical support and guidance throughout the sales process.
• Market Analysis: Conduct market research to identify new opportunities and stay updated on industry trends and competitor activities.
• Partnership Development: Build and maintain strong relationships with key stakeholders, including farmers, cooperatives, agronomists, and industry partners.
• Feedback Loop: Gather and relay customer feedback to the product development team to inform future product enhancements and innovations.
• Reporting: Prepare and present regular sales reports, forecasts, and market analysis to the senior management team.

Qualifications:

• Education: Bachelor’s degree in Agriculture, Agronomy, Agricultural Engineering, Business, or a related field.
• Experience: About 1-2 years of experience in technical sales, preferably in the agricultural technology sector.
• Technical Skills: Strong technical knowledge of agricultural technologies, including IoT devices, software platforms, and smart farming solutions. Experience with Hubspot CRM, Google Sheets, Slides, Docs, and Slack is essential.
• Sales Skills: Proven track record of meeting or exceeding sales targets. Excellent negotiation, presentation, and communication skills.
• Customer Focus: Ability to understand and address customer needs, providing tailored solutions and building lasting relationships.
• Autonomy: Ability to work independently with minimal supervision, quickly get up to speed, and take initiative in driving sales efforts.
• Travel: Willingness to travel frequently to meet with clients, conduct field demonstrations, and attend industry events.
• Soft Skills: Strong problem-solving skills, self-motivated, and ability to work independently as well as part of a team.

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Job Summary:

We are seeking a dedicated and skilled Field Technician to join our team. The primary role of this position is to install and maintain solar-powered IoT devices across the county. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently in the field. Performance will be measured based on response time to faults, delivery timelines for new installations, and the reliability of installed devices.

Key Responsibilities:

Installation:

• Perform site assessments to determine the optimal placement of devices.
• Install devices according to technical specifications.
• Ensure all installations are completed within the specified timelines.

Maintenance:

• Conduct regular maintenance checks on installed devices to ensure they are functioning optimally.
• Diagnose and repair faults in a timely manner.
• Keep detailed records of maintenance activities and device performance.

Customer Service:

• Provide technical support to users of the devices.
• Regular user training on use and maintenance of the devices.

Performance Monitoring:

• Monitor reliability of installed devices.
• Compile and analyze data to identify trends and areas for improvement.
• Report performance metrics regularly.

Qualifications:

• Diploma in Mechatronics Engineering, Electrical Engineering or equivalent
• Proven experience in the installation and maintenance of electronic devices or similar technology.
• Experience with solar-powered systems is a plus.
• Strong technical and troubleshooting skills.
• Ability to read and interpret technical manuals and diagrams.
• Excellent communication and customer service skills.
• Ability to work independently and manage time effectively.

Other Requirements:

• Valid driver’s licence.
• Willingness to travel within Kenya as needed.
• Ability to work outdoors in various weather conditions.