Career Opportunities at The Royal Nairobi Golf Club

Handyman Job Responsibilities

• Fix doors in the organization and change the locks if they are bad.
• Carry out carpentry works by fixing furniture.
• Repair electrical gadgets.
• Repair plumbing appliances.
• Carry out flooring works.
• Troubleshoot general problems.
• Repair and replace general hardware.
• Remove stains and paint building when necessary.
• Attend to members of staff promptly when called upon.

Qualifications for the Handyman Job

• Technical training in plumbing, carpentry, paint works and masonry.
• 2 years of experience in handling mentioned works in a busy environment.
• Ability to solve problems.
• Ability to work under pressure.
• Good time management.
• Good knowledge of electrical works.
• Good knowledge of carpentry.
• Have a positive attitude to work.
• Ability to prioritize tasks.
• Ability to follow instructions

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Responsibilities for the Housekeeper Job

• Develop and implement SOPs for the housekeeping section aimed at ensuring consistent and quality service.
• Prepare work assignment for housekeeping, ensuring adequate supply of labour and inspect completed work for compliance with standard operating procedures
• Supervise outsourced cleaning service provider.
• Ensure adequate supply of linen, cleaning material and supplies at all times.
• Ensure all offices and public areas are cleaned daily.
• Recommend areas which need attention with respect to room décor, paint works etc.
• Undertake regular stock takes and ensure adequate availability of housekeeping inventory.
• Order replacement of faded linen/ non-functional equipment and appliances.
• Ensure housekeeping staff are adequately trained in customer service to enable them to anticipate client needs and facilitate appropriate level of interaction with members.
• Continuously review work procedures and operational problems in order to determine ways to improve on work performance, service delivery and hygiene aspects.
• Prepare periodic management reports as required for efficiency and performance monitoring.
• Perform any other duty as maybe assigned from time to time.

Housekeeper Job Qualifications

• A relevant course in Housekeeping.
• A minimum of 4 years’ experience in all aspects of Housekeeping in a large, multi-use facility.
• Have advanced knowledge of rooms management systems, housekeeping process and procedures.
• Have the ability to maintain a budget.
• Proven excellence in customer service and ability in making sound decisions.
• Excellent oral and written communication, editing and documentation skills.
• High level of integrity, honesty and maturity.
• Pleasant personality with excellent people skills

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Banqueting Co-ordinator Job Responsibilities

• To ensure that all banquet functions are conducted in a pre-planned manner.
• Inspect table set-ups, check for cleanliness, neatness and rectify deficiencies with respective personnel.
• Review sales contracts as well as other important information, i.e. room block, cut-off date, food & beverage minimums, special concessions and attrition clauses and validate with client.
• Monitor and enforce program deadline dates and work with clients to release meeting space needed to maximize the club revenues.
• Participate in site visits and plan meetings for upcoming groups and potential affiliate business.
• Book, produce and distribute catering contracts, making sure they are signed on time
• Participate in Pre/Post-Event meetings and review bill with client.
• Maintain up-to-date information on program and food and beverage events.
• Effectively supervise the activities of all Banquet food servers and bartenders in the function rooms during assigned shift by ensuring all duties are performed according to established policies and procedures.
• Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts.
• Adjust schedules throughout the week to meet the business demands.
• Perform any other duty as maybe assigned from time to time.

Qualifications for the Banqueting Co-ordinator Job

• University/College degree in a related discipline preferred.
• Previous experience in a similar role
• Excellent communication and organization skills
• Strong interpersonal and problem solving abilities
• Ability to work cohesively as part of a team
• Ability to focus attention on guests needs, remaining calm and courteous at all times