Career Opportunities at Janta Kenya

Responsibilities for the Visa/Loyalty Officer Job

• Provide administrative support to the Visa Office.
• Effectively manage own and team’s caseloads under time pressures and within resource constraints.
• Deal with a range of clients and stakeholders and respond to enquiries.
• Prepare correspondence to clients and stakeholders.
• Undertake case-related investigation, including site visits and prepare clear and logical reports of such.
• Meet all departmental standards as advised by the management of the section. This includes, but is not limited to the code of conduct, client service standards and record-keeping requirements.

Visa/Loyalty Officer Job Qualifications

• A Bachelor’s degree in any field
• Prior experience in a travel industry
• Minimum 3 years of experience in the same role
• Good interpersonal and communication skills

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Administration Job Main Duties and Responsibilities

• Act as general point of contact on telephones and by email and respond to general enquiries.
• Provide support to the team as required, including the communication of all relevant information.
• Research and book national and international travel and accommodation arrangements.
• Organize meeting dates and venues, liaise with attendees and manage meeting arrangements.
• Assist with the circulation of dates, agendas, papers and minutes of meetings.
• Management of contacts database.
• Maintain regular PC backup procedures.
• Assist with the management of office resources, including supplies, communications, insurance etc.
• Distribute printed materials and maintain a log of all stock held in the office.
• Provide support in the organization of key Travel Foundation events, including the Annual Meeting.
• Assist with recruitment, staff inductions and updating office policies and procedures.
• Process expense forms and petty cash and monitor in line with relevant policies.
• Maintain record of online purchases and banking transactions.
• Monitor and collate management information.

Qualifications for the Administration Job

• Bachelor degree in Business Administration
• Minimum of 2 years of experience in same capacity
• Fluent in English; Other Language French is an added advantage
• Excellent computer skills

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Human Resource Manager Job Responsibilities

• Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Prepares employees for assignments by establishing and conducting orientation and training programs.
• Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
• Ensures planning, monitoring, hearing and resolving employee grievances; counseling employees and supervisors.
• Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
• Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
• Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Completes human resource operational requirements by scheduling and assigning employees; following up on work results
• Maintains human resource staff by recruiting, selecting, orienting, and training employees
• Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results
• Maintains the work structure by updating job requirements and job descriptions for all positions.
• Contributes to team effort by accomplishing related results as needed

Requirements for the Human Resource Manager Job

• Degree in Human Resource Management or any other relevant business degree
• Higher Diploma in Human Resource Management
• 6-8 years’ experience
• Good communication skills
• Strong time management skills
• Mature, responsible and well organized

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Responsibilities for the Centre Supervisor/Quality Assurance Job

Centre Supervisor

• Sourcing products and destinations to meet consumer demands.
• Taking part in familiarization visits to new destinations to gather information on issues and amenities of interest to consumers.
• Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance.
• Dealing with customer enquiries and aiming to meet their expectations.
• Constantly motivating the sales team to hit their targets and ensure company profitability.
• Meeting regularly with team leaders to give them sales figures and plan how they approach their work.
• Meeting company directors who advise on strategy and finding out about any local issues and future trends.

Quality Assurance

• Perform/oversee/coordinate quality inspections, and product temperature checks, for all products arriving to the port.
• Help to generate and distribute quality reports in a timely and accurate manner.
• Maintain open communication with all managers, corporate quality Assurance, and sales department to ensure that finished product quality processes are maintained at all times.
• Assist with the implementation and review of quality assurance procedures

Centre Supervisor/Quality Assurance Job Qualifications

• University Degree from a recognized institution.
• 2-3 years of experience in the same role.
• Sound understanding of the online travel business.
• Manages time effectively to meet agreed deadlines, integrity, respects confidentiality and is trustworthy.
• He/she must be a dynamic communicator, must have excellent written skills, and be a client-focused individual.