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JUMO is a platform that provides transaction and predictive technology for Mobile Network Operators and Banks.
Key Responsibilities
• Develop and support Jumo’s platform
• Diagnose and correct problems with production services
• Participate in Jumo’s agile project planning process
• Make Jumo a destination for world class engineering talent
Qualifications:
• Bachelors or Masters degree in Computer Science, Mathematics, Electrical Engineering or related field
• Previous exposure in the financial industry. (But not essential)
Experience:
• 2+ years of experience designing, developing and testing software services
• 2+ years of experience with Ruby, Python, Java or Scala
• Experience with Linux or MacOS
• Experience with Linux or MacOS is highly desirable
• Experience integrating real-time machine learning/AI/decision optimization in a big-data (HDFS+Map-Reduce) environment is desirable
• Experience working in Amazon Web Service environments (EC2, Elastic Beanstalk) is desirable
Personal Aptitude & Skills:
• Self starter
• Fast learner
• Excellent communications skills
• Sense of humor
• Ability to travel for meetings and training to countries such as Kenya, Tanzania, Rwanda, Uganda, Zambia and Ghana
Key Responsibilities
Essential
Desirable:
Key responsibilities
Essential
Desirable:
Key Responsibilities
• First line of support for operational issues
• Monitoring of computational, storage and network storage devices inside Jumo’s AWS production environment. Respond to alarms by either resolving the issue or escalating within Jumo
• Management of internal-to-Jumo communications during system incidents.
• Monitoring of remote resources (e.g. MNO owned VPN endpoints) for failure. Escalate to MNO via MNO technical resources. Communicate internally to Jumo
• Coordination and communication of release or other operationally impacting activities
• Operation of systems (for example, pausing queues during partner maintenance)
• To the extent possible, execution of current daily on-call tasks
• In conjunction with software engineering teams develop and maintain runbooks for operational systems
• Uptime reporting for internal and third party systems
• In conjunction with DevOps team, addition of alarms and monitoring
• Management of capacity and expenses resulting from capacity consumption
Skills and Competencies
• Bachelor of Science or advanced degree in Computer Science, Engineering or other technical discipline
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