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  • Posted: Jan 23, 2017
    Deadline: Not specified
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    Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries.
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    HR Manager

    HR Manager Job Key Responsibilities

    • Maintains the work structure by updating job requirements and job descriptions for all positions.
    • Maintains organization staff by establishing a recruiting, testing, and interviewing program; advising managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
    • Establish and conduct orientation and training programs for employees to prepare them for assignments
    • Maintain a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
    • Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and supervisors.
    • Maintain employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
    • Ensure legal compliance by monitoring and implementing applicable human resource country requirements; conducting investigations; maintaining records; representing the organization at hearings.
    • Maintain historical human resource records by designing a filing and retrieval system; keeping past and current records.
    • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
    • Participate in administrative Staff Meetings

    Requirements for the HR Manager Job

    • Bsc / BA in Human Resource Management or relevant field.
    • Professional certificate and member of Institute of Human Resource Management ( IHRM)
    • 5-7 years experience in Human Resource experience of which 2 years as a HR Manager
    • Must be a team player
    • Ability to work in a growing start up organization that embraces all different types of cultures in a workplace.
    • Fluency in English language will be required, as well as an awareness of different cultures and a diplomatic approach to any associated conflicts.
    • Effective communication skills and the ability to handle multiple tasks all with an attention to fine detail.
    • Managing processes and effective budget development and reporting skills.
    • Ability to use Microsoft Office Suite and ERP system

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    Branch Manager

    Branch Manager Job Responsibilities

    • Manage a team of excited and high performing staff.
    • Share feedback every day and create opportunities for them to grow into new roles
    • Grow the network from 3 to 50 clinics and hire the teams for the new branches
    • Support the roll out of new ideas in our branches.
    • Identifies current and future customer requirements by establishing rapport with potential and actual customers.
    • Closely monitor and supervise branches operations
    • Achieves set financial objectives and takes part in preparing annual budget.
    • Maintains the stability and reputation of the branches by complying with legal requirements.
    • Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
    • Provides feedback to the directors on the store’s performance.
    • Prepare daily sales reports and presents them to the directors.
    • Manage store staff by recruiting, selecting, orienting, and training employees.

    Requirements for the Branch Manager Job

    • A degree in Business Management or a related field.
    • Minimum of 2 years in Management
    • Experience managing branches is a plus
    • Must have good communication skills.
    • Must be very organized.
    • Must have experience in product mix and selection.
    • Well knowledgeable on customer preferences and buying habits.
    • Must have had experience managing staff.
    • Must be a team player.
    • Must be willing to work on weekends or holidays when need arises

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    Senior Branch Manager

    Senior Branch Manager Job Responsibilities

    • Responsible for the performance of the branches by organizing marketing activities in the community around the branches and monitor the quality of service to meet the ambitious targets
    • Communicate in an excellent way to your team and to our support team. This will ensure that everyone feels connected to the company’s growth and values and that you will get the support you need to be successful
    • Work closely with the head office on matters pertaining to sound business controls and take full control of general administration & review of branch business processes to enhance efficiency and productivity.
    • Monitor sales targets for each sales team member, monitor performance and provide strong coaching and mentoring of the business development team to ensure sales targets are met and desired sales capability is achieved
    • Regularly evaluate systems and processes to ensure that maximum efficiency is achieved in the administration of resources, and management of the staff
    • Obtain all relevant licenses for the branches and regularly check that all activities undertaken are legal and are not in breach of any laws or regulations
    • Develop and maintain strong relationships with key industry partners including the state authorities, other industry associations, operators and trade partners in region
    • Design an effective reporting system to ensure the team maintains and provides accurate reports on existing and new business opportunities in the branch.
    • Prepare and maintain periodic business reports and commentary that capture key business issues and submit the same to management.
    • Review, and evaluate the work of the service staff in relation to customer service requirements and service levels with the aim of advising management on areas that need improvement, and ensure that all of the clients products and services obtain maximum focus
    • Carry out effective performance assessment for all staff , guide and manage improved staff performance by way of managing clear targets and monitoring improvement

    Requirements for the Senior Branch Manager

    • Degree in a business field acquired from a reputable university
    • Minimum 5 years’ experience in Business Management
    • Experience working with community based projects
    • Good customer service and public relations skills
    • Effective manager with the capability of leading a team
    • Result oriented, energetic go getter ready to face new challenges.
    • Good communication skills, superior computer skills and driving experience of over 5 years.

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    Assistant Product Development Manager

    Assistant Product Development Manager Job Responsibilities

    • Develop and implement business development strategies and plans
    • Create and develop commercial opportunities to increase the companies income
    • Identifying new market opportunities and taking a lead in successful business proposals that will secure new business and long term client relationships for the company
    • Assist in embedding a commercial client service focused approach to all business processes and activities
    • Gathering market intelligence and generating new leads as well as follow up and coordination of product development
    • Developing and managing relationships including closing business relationships
    • Contribute to the development, communication and promotion of corporate core purpose, vision, mission and values as well as culture improvement in order to meet financial and performance targets
    • Support the development of performance standards to ensure the service is responsive to and meeting the needs of its customers.
    • Critically analyzing new business line and employ all risk management processes
    • Leverage the company’s partnerships with mobile telecom companies, insurance companies and NGOs to gain insights and inform the product development progress
    • Constantly Measure the financial performance of and user satisfaction with the company’s products in the market, and ensure corrective actions are taken when needed
    • Develop and execute a compelling product development strategies for both consumers and healthcare providers, ensuring a steady stream of new product launches and ongoing product improvements
    • Responsible to set targets and monitor team member’s performance ensuring timely and regular catch-ups, continuous feedback, conduct appraisal reviews, address performance issues, monitor and support personal development plans and training needs

    Requirements for the Assistant Product Development Manager Job

    • Bachelor’s degree in a related field.
    • 2-5 years experience in a business development and/or Product development management in a technology sector
    • Financial knowledge is key with some knowledge of financial analysis
    • Strong leadership, team management and capacity building experience
    • Should have excellent communication and interpersonal skills
    • A passion for customer service and have a friendly and outgoing personality
    • Mature and well-rounded
    • Ability to adapt or change to new situations and handle high levels of uncertainty
    • Demonstrated leadership ability, team management, and interpersonal skills
    • Ability to develop and maintain networks
    • Capacity building and ability to develop and motivate teams
    • Ability to work with cross cultural, cross organizational and diverse teams

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    Head of Business Development - Financial Services

    Business Development Job Responsibilities

    • Prospect for potential new clients, identify decision makers, meet them and turn this into increased business.
    • Plan approaches and pitches. Work with team to develop proposals / tenders that speak to the client’s needs, concerns, and objectives.
    • Participate in the pricing of products /services and product development across the business
    • Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion, using a variety of styles to persuade or negotiate appropriately.
    • Training and mentor the Business Development team to develop their skills
    • Work with technical staff and other internal colleagues to meet customer needs.
    • Entrench the brand and presence as a market leader
    • Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
    • Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in business opportunities.
    • Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
    • Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
    • Submit weekly progress reports and ensure data is accurate and is accurately entered and managed within the company’s CRM or other sales management system.

    Qualifications for the Business Development Job

    • Bachelors Degree in a relevant Business related field e.g Marketing and or Business Management
    • Professional qualification in Marketing. CIM is an added advantage
    • Prior experience in a similar position required
    • Excellent Presentation skills, Time management and prioritization skills to complete work within established timeframes and meet the required deadlines
    • Able to work to a high level of accuracy and Computer literate (Outlook, Excel, Word and Powerpoint)
    • Ability to work under pressure with minimal supervision
    • Excellent Communication skills ( verbal & written) to communicate with other team members, managers and custodians
    • Excellent Organizational skills and Problem solving skills. Teamwork and collaboration to support all team members particularly during tendering and writing proposals

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    Receptionist

    Receptionist Job Responsibilities

    • Responsible for the general house-keeping of the reception area
    • Ensuring the reception is covered at all times.
    • Maintaining a daily list of all calls in the telephone register
    • Responsible for sorting and distributing internal mail.
    • Responsible for maintaining the telecommunication system by ensuring all switchboard lines are working efficiently.
    • Meeting and directing clients as and when required
    • Serving visitors / clients by greeting, welcoming, directing and announcing them appropriately
    • Responding, screening and forwarding any incoming phone calls while providing basic information when needed
    • Supporting the business principles and guests and any other visitors with transport booking
    • Responsible for receiving and documenting all in-coming mail, stamping and placing in respective pigeon holes in the mail room

    Qualifications for the Receptionist Job

    • Diploma in Business Management
    • Required Experience 2 years experience in an administrative or operational role.
    • Strong telephone Skills, Good Listening Skills and Interpersonal skills
    • Microsoft Office Skills (MS Word, Excel)
    • Solid communication skills both written and verbal
    • Ability to be resourceful and proactive in dealing with issues that may arise
    • Ability to organise, multitask, prioritise and work under pressure
    • Excellent time management skills, Customer Focussed and Proactive

    Method of Application

    Please send your CV only quoting the job title on the email subject to jobs@corporatestaffing.co.ke before Friday 27th January 2017.

    Kindly indicate current/last salary on your CV.

    N.B: We do not charge any fee for receiving your CV or for interviewing. Only applicants meeting the strict criteria outlined above will be contacted as part of the short listing process

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