Job Opportunities at Royal Nairobi Golf Club

Reporting to the Chief Executive Officer, Security Officer will be in charge of overseeing the security and safety of members, employees and facilities, developing and enforcing safety rules and regulations aimed at reducing risk, supervising all the activities of the contracted service provider and will be the main point of contact in the event of any emergency or security incidents that occur on site with the task of Investigating and preparing reports on those incidents/accidents.

Security Officer Job Responsibilities

• Advising the management on the security requirements for the club and developing sound security policies and procedures.
• Directing and controlling security operations within and around the company premises.
• Working closely with the out-sourced security service provider to ensure effective security for the club and effective management of necessary service level agreements.
• Managing any internal investigations and acting as liaison officer with all other interested parties, including the police, regulators and auditors.
• Overseeing the compliance of all security related matters for the Club including fire drills, alarm responses issues etc.
• Promote safe work practices. Assist in ensuring compliance with OSHA standards and preventive measures.
• Patrol the premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.
• Lead and direct investigations of accidents, thefts, property loss and unlawful activities. Document details and advise Management.
• Monitor and authorize entrance and departure of employees, Members, visitors and other persons to guard against theft and maintain security of premises.
• Responds to and investigate situations reported and call Police or other authorities to investigate suspicious activities or security violations that require intervention.
• Enforce procedural rules and regulations to ensure the personal safety of staff, members, visitors, and property. Maintains working knowledge of the locations of various departments, buildings and access routes and admitting requirements.
• Operate and monitor security control panels alarms and related security equipment to provide area and visitor surveillance.
• Direct and manage Lost and Found function. Assist as needed with complaints and guest issues.
• Work with F&B to ensure functions are safe for all members, guests and employees.
• Oversee and maintain various technical equipment, hardware and software, to ensure it is functioning properly. Back up all databases on a regular schedule.
• Any other duty as may be assigned.

Qualifications for the Security Officer Job

• Bachelor’s Degree
• Diploma level and training in security matters
• Computer knowledge a must.
• Good report writing and presentation skills.
• Ability to read, listen and communicate effectively in English both verbally and in writing in order to ascertain and document important information.
• Thorough knowledge of the club floor plans and layout of the building(s), function rooms and working knowledge of the city and surrounding area.
• Visual ability to observe team members in the work place, analyze operations and detect situations of concern with regard to both team member and guest behaviors.
• Personal integrity and high ethical values

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Reporting to the Chief Executive Officer, the Gym Manager will be responsible in coordinating activities of the Health club in accordance with set club goals to achieve optimum efficiency, economy of operations and maximize profitability and ensure club guests receive a truly memorable member experience.

Responsibilities for the Gym Manager Job

• Direct the functions of the administration and planning of the Department to meet the daily needs of the operation
• Confer with management on reports, forecasts, budgets, policy and future planning.
• Ensure that club members and guests receive an efficient, friendly, consistent and personalized service from all team members.
• Making sure all customer requests and queries are responded to promptly and effectively.
• Maximize revenue opportunities and aid member retention/extension through developing new challenges, promotions and schemes.
• To manage the financial performance of the department in line with the profit plan using key monitors and financial targets to evaluate the department’s performance and make future plans.
• Controlling costs without compromising standards.
• Lead by example and in turn support the creation and maintenance of an environment within the club whereby team spirit can thrive.
• Communicate performance standards and expectations in a way that motivates team members in the areas of accountability, to take action.
• Establish and maintain an inclusive environment by ensuring effective 2-way communication processes are set up.
• Effectively manage the performance of team members in line with Company guidelines, to ensure business results are realized and to enable career development, progression and succession planning.
• Identify training and development needs on an ongoing basis through hands on support and frequent interaction with team members.
• Through liaison with the club Human Resources Department ensure policies and practices are adhered to in line with current employment legislation.
• Ensure that new team members have all relevant information before commencing employment in the department.
• Regularly review individual and team performance against objectives and provide feedback through “walkabouts”, 1:1s and team meetings.
• Prepare job descriptions for the team.
• Carry out annual appraisals with all Health club team members.

Gym Manager Job Qualifications

• Diploma in gym fitness operation
• 3 years’ experience of technical experience in gym
• Knowledge on gym equipment’s
• Ability to follow and administer basic first aid.
• Ability to operate gym equipment troubleshooting.
• Good in record keeping
• Ability to work cooperatively with other
• Effective verbal and written communication skills, analytical and problem solving skills, and good literacy and numeracy skills.

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The ideal candidates should be team players with the ability to effectively influence support and add value to a wide range of professionals.

Reporting to the Chief Executive Officer, Executive Assistant to the Ceo is critical in ensuring the efficient operation of the office, managing and prioritizing competing demands for the CEO’s time and attention and offering executive level administrative support. The Assistant also plays a coordinating role between the CEO’s office, Directors, other departments and external offices/public.

Executive Assistant Job Responsibilities

• Manage day-to-day administrative activities of the Ceo’s office by setting and monitoring schedules, organizing the incoming flow of work and following-up to ensure timely responses.
• Receives visitors on behalf of the Ceo, using discretion as to who should be seen immediately or redirected to other offices.
• Receives and prioritizes CEO’s correspondence and takes action.
• Prepares meeting dossiers for the Board, attend Management meeting and record proceedings, prepare and distribute Minutes as directed by the Ceo.
• Maintains confidential records and files pertaining to meetings of the Ceo and the Board.
• Keep telephone contacts, Members & Prospective members’ data, and also maintain good relationship that requires tact.
• Handling sensitive and confidential matters and enquiries pertaining to the Club.
• Drafting routine letters, memos, Members complaints and concern letters, induction programs for new members.
• Update and Maintains member data base.
• Receiving application forms and payments from new candidates.
• Sending letters to proposers acknowledging receipt of payments and giving guideline on the balloting procedures.
• Allocating and creating new accounts in the membership database
• Any other duties assigned to you by your supervisor

Qualifications for the Executive Assistant Job

• Bachelor’s degree with at least 3 years’ experience in a busy secretariat position.
• Additional qualifications in public relations an added advantage.
• Proficient in the use of word processing, database and spreadsheets, presentation, email, and electronic calendar software.
• Ability to perform and communicate in a highly professional and effective manner, in a rapidly changing environment.
• Mature personality with ability to work with and process confidential information with integrity, discretion and sensitivity.
• Proficiency in report writing, minutes –taking, speech- writing and record- keeping.
• Excellent interpersonal and organizational skills and the ability to prioritize under pressure, being flexible.
• Ability to exercise initiative, judgment and problem solving skills to complete work.
• Ability to relate and work effectively with Club Members, employees and the general public in a cooperative and respectful manner.
• Possess cultural awareness and sensitivity