Job Opportunities at Fairmont Hotels & Resorts

Summary Of Responsibilities

Reporting to the Front Office Supervisor , responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Greet, check in and settle guest accounts while ensuring all service standards are followed
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures and service standards
• Follow all safety policies
• Other duties as assigned

Primary Location

Kenya-Masai Mara National Reserve-The Fairmont Mara Safari Club

Employee Status

Regular

Job Level

Colleague

Schedule

Full-time

Shift

Rotating / Shift Work

Closing Date

• Jun.2017, 3:59:00 PM

Qualifications

• Proficient in the English language (verbal & written), second language is an asset
• Must be able to handle a multitude of tasks in an intense, ever-changing environment
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Previous customer related experience an asset
• Previous PMS experience an asset
• Computer literate in Microsoft Window applications an asset
• Must be able to type 25 words per minute
• Must possess a professional presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Hospitality Diploma is an asset
• Must be flexible in terms of working hours
• Must have the ability to handle cash effectively and accurately

Physical Aspects Of Position

Physical aspects of the position include but are not limited to the following:

• Frequent standing and walking throughout shift
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Visa Requirements

• Insert text as applicable

go to method of application »

Job description

• Install, repair and maintain all mechanical plants, boilers and heaters
• Ensure proper functioning of all mechanical equipment and appliances
• Works professionally and accurately to avert repeat jobs
• Adheres to preventive maintenance schedule to avoid major breakdowns
• To have fully working knowledge of all systems

Summary Of Responsibilities

Reporting to the Technical Services Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offers professional, engaging and friendly service
• Makes sure assignments are accurately and professionally done first time.
• Drives implementation of energy and cost cutting measures
• Ensures that all activities are carried out honestly, ethically and within the parameters of the Kenyan Laws and hotel rules and regulations.
• Maintains high level of all hotel services, features and hours of operations

Primary Location

Kenya-Masai Mara National Reserve-The Fairmont Mara Safari Club

Employee Status

Regular

Job Level

Colleague

Schedule

Full-time

Shift

Rotating / Shift Work

Closing Date

• Jun.2017, 3:59:00 PM

Qualifications

• Previous experience is an asset
• Grade test 1

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Ability to work under minimum supervision.