Job Opportunities at Maersk Cluster

Reporting to the Africa Region HR Director, the Cluster Human Resources Manager acts as a key business partner by driving and embedding HR strategies, providing professional HR expertise and supporting and coaching internal client groups that are located in Eastern Africa; with one prime objective – delivering and adding significant value to the business.

A challenging and rewarding opportunity within a global leading growth organisation with vision, innovation and best practices. You will partner with a team of talented and engaged professionals to build a high-performing organisation. You will gain substantial HR operational experience as well as strategic HR planning experience, coupled with enhanced skills in managing changes, stakeholders and projects.
Furthermore, you will obtain a deep understanding of the business to formulate and drive the right people strategies.

Cluster HR Manager Job Responsibilities

• Build strong relationships and trust with leaders and colleagues, offer HR expertise and coaching on people issues, assist leaders to gain a better understanding of employees’ needs and career aspirations.
• Work closely with leaders to analyse, anticipate and outline present and future organisational capabilities.
• Provide relevant tools and programmes, such as the Africa Leadership Development Programme, to attract, develop, and retain talents. Implement HR practices on talent management, leadership development and talent acquisition to close gaps on organisation capabilities and sustain a sufficient talent pipeline to achieve business goals and further enhance long-term competitive advantage.
• Drive the people processes (performance, development and career) and serve as a facilitator and coach managers on performance management.
• Ensure the execution and delivery of HR operational activities in an effective and efficient manner.
• Contribute expertise to the HR community on competency enhancement.
• Review and benchmark the internal and external environment to improve the HR policies and initiatives thus enhancing overall business performance.

Requirements for the Cluster HR Manager Job

• Bachelor degree or above in Business Administration, Human Resources Management or related discipline.
• Minimum 10 years’ work experience in an HR generalist role in a global organisation, ideally with good understanding of labour market and practices in Eastern Africa countries.
• Solid understanding of HR fundamentals – recruitment, learning and development, compensation and benefits, employee and industrial relations, as well as local labour laws.
• High energy with strong desire to achieve and proven capability of working under pressure and deadlines.
• Good coaching and facilitation skills.
• Strong abilities to build relationships and manage multiple stakeholders’ interests.
• Open- and cross-culturally minded.
• Excellent written and verbal communication of English.

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We Offer
As a pivotal member within Eastern Africa leadership team, the Cluster Trade & Marketing Manager will primarily be accountable for delivery and optimisation of yield and volume and will act as the key focal for the Cluster Top, Various key Centre functions (Trades, Revenue Management and Marketing), the Sales responsible in the Cluster for both brands as well as the Liner Operations Centre (LOC)/ Uptake Management (UTM) functions. S/he will also be the strategic and tactical sparring partner on pricing, business development, market feedback and key marketing activities.

Leading a small team, the Cluster Trade & Marketing Manager will manage the development of relevant, timely and high-impact campaigns, initiatives and sales materials to support sales target achievement. S/he will work with Centre Trades to establish cost-effective and commercial-competitive products in consideration of mother vessel and feeder network opportunities. In addition, s/he will build and communicate local market intelligence to realise cluster business plans as well as the global and cluster marketing objectives in Eastern Africa.

This is an exciting opportunity to work in a vibrant market with a team of highly engaged and professional colleagues. Eastern Africa cluster has a motivating environment where commitment and vision have led the organization successfully through a cultural transformation.

In this role, the Cluster T&M Manager will further their strategic, people management and leadership capabilities. S/he will gain thorough understanding of the market and customer drivers, trade and product knowledge as well as experience how to drive a performance culture. This will result in their understanding of how to best generate profit for Maersk Line and Safmarine.

Cluster Trade & Marketing Manager Job Responsibilities

• Adopt and communicate trade strategy to the cluster and enhance execution.
• Translate string strategy into cluster short- and long-term business plans.
• Provide guidance to local commercial strategy through market, trade and customer segment analysis.
• Provide guidance to local capacity management.
• Identify business opportunities in both short- and long-term based on market feedback and intelligence.
• Give input to deployment changes and establish a cost-effective and commercial- competitive feeder network for the cluster.
• Drive customer satisfaction survey process in terms of owning the nomination process, developing and implementing action plans in cooperation with other functions and be the focal point to CEN Customer Needs.
• Support yield and volume generation via new leads generation and campaign launches.
• Ensure communication in the cluster supports internal and external stakeholders across all communication channels as well as strengthens ‘our name’ in the market place.

Requirements for the Cluster Trade & Marketing Manager Job

• Bachelor degree or above.
• Minimum 8 years’ work experience with solid and in-depth knowledge in commercial.
• Good network with CEN, region, clusters and LOC.
• Good product (deployment) knowledge.
• Good strategic agility/vision – able to set short- and long-term strategy and translate it into actions and achievements.
• Able to play an integral part of the business decision-making process and help Maersk Line achieve and maintain competitive leadership.
• Able to identify competitive trends and provide recommendations to realize growth and the strategic plans.
• Experience with communication and marketing disciplines. Can embed knowledge into strategic and tactical annual market plans.
• Able to structure, conduct and facilitate analytical problem solving. Manages complex situations in an effective manner.
• Excellent leadership and influencing skills.
• Good team player with excellent people and stakeholder management skills.
• Strong result orientation to stay focused on set goals and results.
• Good verbal, written and presentation skills in English.