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  • Posted on: 5 December, 2018 Deadline: Not Specified
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    Alternate Doors Consulting is a Human Resource Solutions Company offering Human Resource Consulting Services, Human Resource Automated Services, Recruitment and Headhunting to Small and Medium Businesses in Kenya.

    Waiters & Waitresses

     

    Our client in the hospitality industry is currently looking to hire Waiters / Waitresses

    Requirements

    • Reputable college training is a plus
    • Basic food and beverage knowledge
    • Right work attitude
    • Flexible
    • Strong social skills
    • Should be a team player and willing to learn
    • Strong written and verbal communication skills
    • Strong organizational skills

    Responsibilities

    • Explains how various menu items are prepared, describing ingredients and cooking methods
    • Informs customers of daily specials, making recommendations upon request
    • Serving & Clearing dishes, making sure the crockery is clean & polished before use
    • Assisting in inventory for crockery, cutlery, linens etc for the restaurant
    • Assisting customers in all their needs
    • Required to attended mandatory training sessions, restaurant meetings and briefing
    • Responsible for coordinating entire station and communicating with front and back of the house personnel to provide a dining experience that meets or exceeds guest expectations
    • Processes guest orders to ensure that all items are prepared properly and on a timely basis
    • Present, open, and pour wine when serving guests
    • Observes diners to ensure that guests are satisfied with the food and service
    • Responds to additional requests and determines when the meal has been completed
    • Preparing totals bills and accepts payment or refers guests to cashier
    • May assist bus person with stocking, removing, and resetting dishes and silverware between courses and cleaning and resetting tables

    go to method of application »

    Account Manager

     

    Our client is currently looking to hire an Account Manager.

    Responsibilities

    • Serve as the lead point of contact for all the financed clients account management matters
    • Build and maintain strong, long-lasting client relationships
    • Develop trusted advisor relationships with key Financiers and the customer as well
    • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
    • Clearly communicate the progress of annual renewals to both financier and the client
    • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
    • Prepare reports on account status
    • Collaborate with offline  team to identify any non-cooperating client to inform the bnk
    • Assist with challenging client requests or issue escalations as needed.

    Requirements

    • Proven work experience as an Account Manager Sales Account Manager
    • Demonstrable ability to communicate present and influence key stakeholders at all levels of an organization including executive and C-level
    • Experience delivering client-focused solutions to customer needs
    • Proven sharp attention to detail
    • Excellent listening, negotiation and presentation abilities
    • Strong verbal and written communication skills

    go to method of application »

    Baker

     

    Our client in the hospitality industry is currently looking to hire a Baker.

    Responsibilities

    • Ensuring strict adherence to the recipes and appropriate processes while making the various products.
    • Ensuring that all products are always baked on time for quick, efficient and quality service.
    • In liaison with the hygiene personnel, ensure that the highest hygiene standards are maintained in the work area.
    • To ensure minimal wastage at the baking process and that all costs are strictly controlled.
    • To be proactive, creative and innovative by generating ideas on product development to the management.
    • Train the trainees or any other staff member as assigned by the management in the preparation or baking the various products.
    • Ensure that the equipment and machines are maintained in a sound serviceable condition at all times and that no malfunctioning occurs due to negligence. This includes routine daily physical examination as necessary as well as liaising with the supervisor to ensure that they are serviced as scheduled when due.
    • Have knowledge of the safety rules and cleaning procedures of equipment used in the bakery to avoid damaging them or causing injuries.
    • Give appropriate feedback to the supervisor concerned.
    • Operating the oven and ensuring that the baked products are of good quality.

    Qualifications

    • Atleast 2 years experience as a Baker
    • Diploma/ Certificate in Bread / pastries

    go to method of application »

    Chef

     

    Our Client in the hospitality industry is currently looking to hire a Chef.

    Responsibilities

    • Scheduling activities and equipment use with managers, using information on daily menus to help coordinate cooking times.
    • Verifying that prepared foods meets requirement for quantity and quality.
    • Maintaining Sanitation, Health and safety standards in work areas.
    • Preparing dough and following recipes.
    • Clean, stock and restock workstation and display cases.

    Qualifications 

    • At least 2 years experience in preparing International Cuisines
    • Should be creative and experimental in the kitchen
    • Experience in food quality management and catering
    • Integrity and team player
    • Good communication skills
    • Presentable with excellent customer service skills

    go to method of application »

    F&B Manager

     

    Our client a leading multinational 5 star chain of hotels within East Africa. They are currently seeking to hire a F&B Manager to be based in Uganda.

    He/She will be responsible for managing all F&B operations and for delivering an excellent guest experience.

    The successful candidate should be able to forecast, plan and manage all F&B orders, staff and finance.

    The goal is to maximize sales and revenue through high levels of customer delight and employee engagement.

    Responsibilities

    • Assist in the identification and implementation of staff training programs to ensure the company’s operating standards are achieved;
    • Overall management, control and discipline of all F&B functions within the establishment.
    • Provide leadership and guidance to employees working under him and give advice to management on costing and other financial matters.
    • In charge of business forecast: Daily, Weekly & monthly sales summary monitoring and reporting.
    • General administrative duties; reports preparation and analysis and recommendation.
    • Maintaining effective cost control in all areas in all areas of the F&B department.
    • Management of all staff activities, setting standards, driving professionalism, providing feedback, managing performance, engendering support and building loyalty.
    • Understanding of the market trends in food and beverage services and being a leader in this.
    • Ensure Discipline in all stations, readiness of all stations, cleanliness, staff levels, uniforms, food presentation, buffet displays, food and drink service sequence as well as the overall standards of service, hygiene and safety.
    • Advice on best practices to win and retain customers through the provision of effective and efficient operating standards.
    • Ensure that all F&B areas are inspected in a timely manner and are in compliance with company’s standards by checking for quality.

    Qualifications

    • Diploma or Degree in Hotel Management, Culinary Arts or related field from a recognized Institution;
    • Must be computer literate
    • 5 years’ extensive F&B service experience in a 4/5 star luxury hotel
    • Highly conversant with HACCP regulations as well as safety policies;
    • Knowledge in budgeting, forecasting and management of costs;
    • Be conversant with advanced principles of food and beverage management, revenue management and cost control.
    • Communication and leadership skills
    • Up to date with food and beverages trends and best practices
    • Ability to manage personnel and meet financial targets
    • Guest-oriented and service-minded

    go to method of application »

    Front Desk Executive

     

    Our Client in the hospitality industry is currently looking to hire a Front Desk Executive

    Responsibilities

    • Greet and welcome guests as soon as they arrive at the hotel
    • Direct visitors to the appropriate person and office
    • Answer, screen and forward incoming phone calls
    • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
    • Provide basic and accurate information in-person and via phone/email
    • Receive, sort and distribute daily mail/deliveries
    • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
    • Order front office supplies and keep inventory of stock
    • Update calendars and schedule meetings
    • Keep updated records of office expenses and costs
    • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
    • Any other duty as may be assigned by management from time to time

    Qualifications 

    • Proven work experience as a Receptionist, Front Office Representative or similar role with at least 1-2 years’ experience
    • Degree/Diploma/Certificate in Hotel, Tourism or Hospitality Management
    • Minimum KCSE Grade C+
    • Must be an excellent communicator.
    • Proficiency in Microsoft Office

    Method of Application

    Use the link(s) / email(s) below to apply on company website.

    • Waiters & Waitresses - jobs@alternatedoors.co.ke
    • Account Manager - jobs@alternatedoors.co.ke
    • Baker - jobs@alternatedoors.co.ke
    • Chef - jobs@alternatedoors.co.ke
    • F&B Manager - sales@alternatedoors.co.ke ; ken.mambo@alternatedoors.net
    • Front Desk Executive - jobs@alternatedoors.co.ke

    All job applications can be made by sending an email of their CV to the emails below with the subject of the email being the job they wish to apply for.

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