Field
- Administration / Facilities
- Agriculture / Agro-Allied
- Art / Crafts / Languages
- Aviation / Aerospace
- Banking
- Bursary and Scholarships
- Caregiver / Nanny / Social Workers
- Catering / Confectionery
- Construction and Site Engineering
- Consultancy
- Content, Editorial and Journalism
- Customer Care, Success and Service
- Data, Business Analysis and AI
- Driving
- Education / Teaching / Training
- Engineering / Technical
- Environment Health and Safety
- Finance / Accounting / Audit
- Food, Beverage and Hospitality
- General
- Graduate Jobs
- Human Resources / HR
- ICT / Computer
- Insurance
- Internships
- Janitorial Services
- Legal and Regulatory
- Logistics
- Manufacturing
- Marketing and Communication
- Media Production and Entertainment
- Medical / Healthcare
- NGO/Non-Profit
- Oil and Gas, Energy and Mining
- Pharmaceutical
- Procurement / Store-keeping / Supply Chain
- Product Management
- Project and Program Management
- Real Estate
- Research and Development
- RFP / RFQ / EOI
- Risk Management and Compliance
- Sales and Business Development
- Science
- Security / Intelligence
- Shipping and Maritime
- Sports, Fitness and Personal Care
- Strategic and Top Management
- Travels and Tours
- UX, Design and Architecture
- Volunteer
Location
- Nairobi
- Mombasa
- Baringo
- Bomet
- Bungoma
- Busia
- Chuka
- Eldoret
- Elgeyo Marakwet
- Embu
- Garissa
- Homa Bay
- Isiolo
- Kajiado
- Kakamega
- Karatina
- Kericho
- Kerugoya
- Kiambu
- Kilifi
- Kirinyaga
- Kisii
- Kisumu
- Kitale
- Kitengela
- Kitui
- Kwale
- Laikipia
- Lamu
- Machakos
- Makueni
- Mandera
- Marsabit
- Meru
- Migori
- Muranga
- Nakuru
- Nandi
- Nanyuki
- Narok
- Nyamira
- Nyandarua
- Nyeri
- Samburu
- Siaya
- Taita Taveta
- Tana River
- Tharaka Nithi
- Thika
- Trans Nzoia
- Turkana
- Uasin Gishu
- Vihiga
- Wajir
- West Pokot
Experience
- None
- 1 - 3 years
- 4 - 7 years
- 8 - 12 years
- 13 - 35 years
Education
- BA/BSc/HND
- Diploma
- First School Leaving Certificate
- KCSE
- MBA/MSc/MA
- Others
- PhD/Fellowship
- Postgraduate Diploma
- Professional Certificate
- Vocational

Customer Service Jobs in Kenya (Page 78)

- - Customer Service Officer – Bancassurance at Old Mutual Kenya
  - JOB PURPOSE To assess, price and determine terms for risks presented within set standards of service in a manner to ensure quality selection of risks and timely service. Raise premium debits,
  - - 25 March, 2025 Nairobi
- - Call Centre Quality Assurance Officer at ENGIE
  - Job Purpose/Mission Call Center Quality Assurance Officer is responsible for a team of call center executives. QA’s ensure call center executives provide excellent customer service
  - - 25 March, 2025 Nairobi
- - Head of Customer Service at Fracht Group
  - ROLE OVERVIEW The Head of Customer Service will be responsible for planning, executing, supervising, and leading all customer service activities at our Mombasa branchThis role requires a proacti
  - - 25 March, 2025 Mombasa
- - Customer Service Executive at Fracht Group
  - Fracht Kenya, a leading logistics and freight forwarding company, is looking for a Customer Service Executive to join our Mombasa branch. This role is responsible for cargo tracking, customer communic
  - - 25 March, 2025 Mombasa
- - Customer Service Representative - 2 Posts at Cerba Lancet Kenya
  - We are looking for a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing outstanding service to our clients by handling inquiries, resolvi
  - - 25 March, 2025 Nairobi
- - Associate Customer Service at I&M Bank
  - Purpose The role holder ensures customer service delivery levels are as per the Bank’s prescribed standard, customer satisfaction and retention. Primary Responsibilities Receive
  - - 25 March, 2025 Nairobi
- - Customer Support & Experience Lead at Nani Employee Leasing Company (Nani EL)
  - Nani Employee Leasing Company Limited is seeking a highly organized and proactive Customer Support & Experience Lead stationed at Nairobi office to ensures a seamless customer journey by managi
  - - 22 March, 2025 Nairobi
- - Manager, Voice Of Customer at NCBA Group
  - Job Purpose Statement Responsible for the strategy, design and solutioning of a holistic Voice-of-Customer (“VOC”) and Customer Insights Programme to embed a data-led, customer-centric
  - - 21 March, 2025 Nairobi
- - Emergency Dispatcher - Luganda Speaking at Flare Emergency Response
  - We are looking for awesome folks to join our dynamic Dispatch team to be a hERO (Human, Emergency, Response, Operator)! Reporting to the Dispatch Lead, you will be ensuring that we keep to our mission
  - - 21 March, 2025 Nairobi
- - Seller Service at Kilimall
  - Duties & Responsibilities: Seller Support & Consultation Providing Optimization Strategies to Boost Sales Handling Complaints & Disputes Policy Communication & Compliance M
  - - 21 March, 2025 Nairobi
- - Graduate Trainee - Eldoret at Fresh Life
  - About the Role This is a 1 year graduate program that aims to equip graduates with work-ready skills, more specifically those that are typical to our sanitation impact work in informal settlemen
  - - 21 March, 2025 Eldoret
- - Graduate Trainee - Kisumu at Fresh Life
  - About the Role This is a 1 year graduate program that aims to equip graduates with work-ready skills, more specifically those that are typical to our sanitation impact work in informal settlemen
  - - 21 March, 2025 Kisumu
- - Graduate Trainee - Nairobi at Fresh Life
  - About the Role This is a 1 year graduate programme that aims to equip graduates with work-ready skills, more specifically those that are typical to our sanitation impact work in informal settlement
  - - 21 March, 2025 Nairobi
- - Customer Sales Agent at Influx
  - Responsibilities Responsibilities include, but are not limited to: Providing a high level of customer service to customers via inbound calls and emails Thoroughly research and reply to reque
  - - 21 March, 2025 Nairobi
- - Eligibility Representative at Cigna
  - Main Responsibilities: Maintain the membership database, by accurately recording and updating information received Ensure all membership updates adhere to policy terms and conditio
  - - 21 March, 2025 Nairobi
- - Call Centre Quality and Performance Manager at HCS Affiliates Group
  - The Role RTO Quality and Performance Manager (Experience in call center most preferred) What You’ll Do Performance Monitoring and Evaluation Quality assurance Continuous imp
  - - 20 March, 2025 Nairobi
- - Customer Experience Officer - Dandora at Equity Afia
  - Qualifications/Requirements Diploma in Front Office Administration/Business Administration/ Health records or an equivalent qualification At least two (2) years working in a service oriented i
  - - 20 March, 2025 Nairobi
- - Contact Center Personnel at Metropolitan Hospital
  - DESCRIPTION Provide customer/clients with general service information by handling customer inquiries both telephonically and by email. RESPONSIBILITIES Answer calls and respond to emails
  - - 20 March, 2025 Nairobi

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