Telesales Internships at Janta Kenya

Are you passionate with Telesales? Can you easily create a rapport via the phone? Well Janta Kenya has an Opportunity for you.

We are looking for a fresh graduate who can do Telesales to work with us.

Duties and Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

 Requirements

• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Good attitude towards work
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Team build player