Branch Manager at Simba Corp

Job Description

This position is responsible for overseeing the Branch’s operations including development and implementation of the strategy to support the achievement of the Group’s targets (Parts, Sales, Service) of the branch, managing resources and staff, developing, and attaining sales goals, delivering customer service, and ensuring growth in revenues.

Primary Responsibilities

Strategic Responsibilities:

• Develop and implement the Branch strategy to support the achievement of Simba Corp’s strategy on increased profitability and market share for all brands.
• Develop forecasts, financial budgets, objectives, and business plans and monitor the implementation and achievement of performance targets.
• Undertake competitor analysis to ensure availability of information required to develop market penetration strategies on sales and aftersales business at the Branch level.
• In consultation with the various Product/Brand Managers, develop branch targets for parts, sales, and service for all the brands assigned, to support the achievement of the overall business targets across all functions.
• Implement strategic projects at the Branch level.

Managerial / Supervisory Responsibilities:

• Supervise the sales, parts, and service team at the branch to ensure the team is motivated and highly engaged.
• Ensure effective management and controls in the financial expenditure at the Branch level for enhanced profitability.
• Implement effective systems that facilitate communication and employee participation to ensure employee retention and satisfaction.
• Manage and monitor branch capacity in terms of human resources to ensure the branch operations are fully supported.
• In collaboration with the HR department ensure the branch has the required competencies at all levels to ensure the provision of quality services in parts, sales, and service.

Operational Responsibilities:

• Identify business opportunities for the branch within the region to increase the Simba Corps market share for all the brands.
• Engage with the Organization’s business partners to ensure achievement of business targets.
• Monitor compliance with statutory and stakeholder requirements with the support of the respective Brand/Product Managers, to ensure minimal risk exposure to Simba Corp due to noncompliance.
• Network with key stakeholders within the region to promote branch services and identify business opportunities.
• Promote customer satisfaction through timely resolution of all customer complaints at the branch.
• Coordinate general administration of the branch to ensure that branch facilities and resources are safe and secure.
• Monitor the performance of Sales and aftersales units against the agreed targets, report on, and develop plans to address any gaps identified.

Academic Qualifications

• Bachelor’s Degree in Automotive, Engineering, or business-related field.
• Postgraduate Diploma in Business Management, Financial Management, or an equivalent qualification.

Experience

• 5 years working experience in the automotive industry (sales, aftersales or branch manager) with a reputable organization.

Competencies

• Strategic mindset
• Financial management
• Automotive industry and market awareness
• Project Management
• Analytical & Data driven reporting
• Leadership and Communication Skills
• Decision making
• Integrity and honesty and ethics
• Customer orientation
• Emotional Intelligence