Card Systems Specialist at NCBA Group

Job Purpose Statement

The primary objective of this role is to ensure the effective implementation and support of ATMs, Cash Depositors, Teller Cash Recyclers, card management systems, card production systems/hardware, and other related card support applications. This includes maintaining high service availability, safeguarding customer information, and consistently meeting or exceeding uptime and performance Service Level Agreements (SLAs).

Additionally, the role is responsible for driving the successful delivery of new initiatives and projects involving any of the supported systems or related domains. 

Job Specifications

• Undergraduate degree in Computer Science /Information Technology.
• Three year's practical proven experience in installation, setup, support and troubleshooting of any CMS Application across all layers. Preference given to PRIME, ONLINE systems or Tieto. Experience in supporting core-banking system, especially T24, will be an added advantage.
• Proven experience in supporting banking channels (mobile, internet, ATMs etc.)
• Proven Experience in SQL Scripting
• Proven experience in systems analysis, design, implementation and support
• Working knowledge of Card Industry Security Standard – PCI-DSS
• Proven knowledge of banking operations, operations in business units and business impact analysis
• A good understanding of Operating systems; particularly Linux, UNIX and Microsoft Operating systems.