Fast dial is a BPO (Business process outsourcing) service delivery firm.
Customer experience is at the forefront of our engagements, and we have developed value across all industries to grow and increase customer loyalty to your brand.
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Ensure proper patient registration per the defined protocols and accurate billing.
Maintain patient privacy and confidentiality at all times.
Ensure client satisfaction through quality of service, communication, feedback, escalation and caring attitude, and demonstrate follow-up.
Ensure proper identification records are clearly indicated on documents for correct patient identification and easy retrieval when needed.
Welcoming and assisting patients with Registration, completing necessary forms and documentation, as well as ensuring that all information acquired is accurate and current.
Requirements
Diploma in Front Office/Business Administration/ Health Records, or its equivalent.
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