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  • Posted: Mar 13, 2023
    Deadline: Not specified
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    Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rw...
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    Hotel Admin Assistant

    Key Requirements:

    • Handling administration incl. filing and general organisation of paperwork relating to the operations or people management related matters.
    • Manage staff leave schedules and other absences from work.
    • Review guest itineraries and liaise with the reservation team for any queries.
    • Support with organisation and planning of day-to-day duties of the wider hospitality team.
    • Work closely with HR to coordinate training, recruitment or performance development activities.
    • Do research on necessary supplies and working with purchasing department to arrange procurement.
    • Support with reviewing and adjusting Health & Safety manuals, Emergency protocols and Standard Operating procedures.
    • Deal with guest requests as necessary, including liaising with guests directly.
    • Arrange team-building activities.
    • Assist with report-writing activities.
    • Email communication with other heads of departments.
    • Oversee special projects as requested by the Hospitality Manager.

    Key Requirements:

    • Degree / Higher Diploma in Hotel Management/Business Administration
    • Proven experience in a luxury hotel, lodge or food & beverage environment.
    • Project management certification or related experience an advantage
    • Excellent written & verbal English language.
    • Advanced Microsoft Office skills.
    • Clear communication skills including report writing and professional email writing.
    • Exceptional time management and organisational skills.
    • Working well under pressure.
    • Creative problem-solving skills.
    • Confident decision-maker.
    • Ability to maintain confidentiality and discretion.

    Method of Application

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