IT Intern at Fairmont Hotels & Resorts

Are you a fresh Information Technology graduate? Are you a computer guru who’s passionate about everything IT? Then an internship with us is the right place for you. In your 6 month Internship, you will be learning various IT systems, assist in providing administration support, maintaining our network and computer systems among other ICT service.

What's in it for you:

• Employee Benefit Card offering discounted rates in Accor Worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

What will you be doing:

• Maintain and troubleshoot all network and computer related issues;
• Integrate security, physical control solutions for all confidential data and systems;
• Monitor performance and manage parameters to provide fast responses to front-end users;
• Integrate and configure computer networking for best performance;
• Troubleshoot and repair of hardware, operating systems and applications;
• Monitor and maintain computer systems and networks;
• Identify security gaps and provide relevant solutions in consultation with the Operations manager;
• Test and evaluate all new technology including M&E systems e.g. database systems, websites etc.;
• Enhance office IT system through appropriate upgrades and advise Operations Unit on changes or improvements required
• Help install and support of all ICT hardware and software
• Provide overall administrative support to the Opera, Materials Control, Symphony, Music styling and their interfaces

Your experience and skills include:

• Experience in hotel segment preferable
• Bachelor graduate in IT field
• Excellent communication skills (verbal and written)
• Flexible and detail oriented
• Basic understanding of Cisco CLI
• Basic understanding of network end point devices eg. Ruckus controllers, Gpon, Access points
• Basic experience with network setup and management
• Basic understanding of user support on Desktops, android, IOS, MS desktop & cloud services.