Senior Engineer-Platform Engineering at Ezra

Context of the role

In this role you will be responsible for designing, implementing, and deployment and maintainance of Ezra Platforms which encompasses the IAAS, containerized platforms and micro-services. You will play a crucial role in managing the infrastructure and driving the DevOps practices.

Key Responsibilities

Architecture and Design

• Design and implement scalable, resilient, and secure platform solutions
• Develop and maintain infrastructure-as-code using tools like Terraform, Cloud-Formation and Ansible
• Create and optimize CI/CD pipelines for efficient software delivery
• Architect cloud-native solutions leveraging containerization and microservices
• Implement disaster recovery and business continuity strategies

Infrastructure Management

• Manage and optimize our Public cloud infrastructure (AWS, Azure, or GCP)
• Manage and optimize private cloud infrastructure in partner premises.
• Implement best practices for cloud security, compliance, and cost optimization
• Design and implement multi-region and multi-cloud strategies
• Design and maintain containerized application environments using Docker
• Architect, deploy, and manage Kubernetes clusters for container orchestration

Automation and DevOps

• Develop automation scripts and tools to streamline operations and reduce manual tasks
• Integrate monitoring, alerting, and logging systems
• Ensure Standardized QA and Production environments through implementation of proper branching strategies
• Configure and manage load balancers (e.g., NGINX, HAProxy, cloud-native solutions)
• Implement and manage service mesh technologies (e.g., Istio, Linkerd) for microservices architectures

Performance Optimization

• Analyse and optimize system performance, identifying and resolving bottlenecks
• Conduct capacity planning and implement auto-scaling solutions
• Optimize container resource allocation and performance

Team Leadership and Collaboration

• Mentor junior engineers and provide technical guidance to the team
• Collaborate with cross-functional teams to align platform capabilities with business needs
• Contribute to technical decision-making and architectural reviews

Documentation and Knowledge Sharing

• Maintain comprehensive technical documentation for platform components and processes
• Contribute to internal knowledge bases and conduct knowledge-sharing sessions

L2 Support and Escalation Management

• Provide expert-level troubleshooting and resolution for critical platform and infrastructure problems
• Analyze recurring issues and implement long-term solutions to prevent future occurrences
• Collaborate with the operations team to improve support processes and knowledge transfer
• Conduct post-incident reviews and implement lessons learned to enhance system reliability

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field
• 5+ years of experience in platform engineering, DevOps, or similar roles
• Strong proficiency in at least one cloud platform (AWS, Azure, or GCP)
• Expert-level knowledge of containerization technologies (Docker, Kubernetes)
• Extensive experience with infrastructure-as-code tools (e.g., Terraform, CloudFormation, pulumi)
• Proficiency in scripting languages (e.g.Bash, )
• Strong understanding of networking concepts, load balancing, and CDNs
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK stack)
• Excellent problem-solving skills and ability to troubleshoot complex systems

Preferred Qualifications

• Experience with multi-cloud architectures
• Knowledge of service mesh technologies (e.g., Istio, Linkerd)
• Familiarity with serverless computing platforms
• Relevant certifications (e.g., AWS Certified Solutions Architect, CKAD, CKA)