Senior ICT Officer (Software) at Kenya National Qualifications Authority (KNQA)

Qualifications, Skills and Experience Required:

For appointment to this grade an officer must have:

1. Bachelor’s Degree (KNQF Level 7 or equivalent) in any of the following fields: Information Technology, Computer Science, Business IT, Software Engineering, ICT Project Management, Computer Engineering or other relevant and equivalent qualifications from a recognized Institution. 
2. Supervisory Course lasting not less than two (2) weeks from a recognized institution. 
3. Fulfilled the requirements of Chapter Six of the Constitution.

Responsibilities:

Key Duties and responsibilities will entail assisting in;

1. Developing documentation of computer programs according to instructions and specifications; 
2. Installing and configuring computer systems and solutions; 
3. Maintaining application systems;
4. providing end user support and training users on effective and efficient use of ICT facilities;
5. Maintaining upto date equipment register; 
6. Installing, configuring and monitoring Local Area Network components; 
7. Administering and managing users in the Active Directory, e-mail server and User applications;
8. Maintaining an up-to-date ICT equipment register and issuance register; ix. Updating and maintaining the Authority’s website; and 
9. Ensuring Business continuity by performing regular data and application backups.