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Customer Care, Success and Service Jobs in Kenya (Page 123)

      • Contact Center Associate - Kenya at Turaco

      • About the role This role is the direct contact between Turaco and its customers. The Contact Center associate will speak with customers over the phone to explain insurance products, benefits, and p

      • Customer Experience Associate at Powwater

      • Role Description This is a full-time role for a Customer Experience Associate at our headquarters in Nairobi County, Kenya. As a Customer Experience Associate, you will be responsible for provid

      • Chief Steward at Accor

      • Job Description Ensures prompt, courteous and accurate service to all internal customers, in order to achieve a high level of satisfaction. Ensures the achievement of organizational standards

      • Customer Service Assistant at AMG Realtors

      • Responsibilities: Ongoing review of client files to ensure that the correct client engagement procedures are followed by the Relationship Managers (‘RM’s) and that all the necessary
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      • Guest Experience Liaison at Wilderness

      • PRIMARY PURPOSE The ideal candidate will need to be well versed in Guest Relations with excellent communication skills as well as a high aptitude for customer interaction and to understand and p

      • Customer Service Officer at Old Mutual Kenya

      • Job Description Enforce underwriting controls including on-barding, certificates, booking of business, documentation. Implement underwriting guidelines, process, and procedure to ensure qualit

      • Field Service Assistant at M-KOPA Solar

      • About The Role As a Field Service Assistant at M-KOPA, your main job is to ensure the Mobility Charging Station or Mobility Service Center runs smoothly and efficiently for our mobility customer
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.