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Customer Care, Success and Service Jobs in Kenya (Page 154)

      • Client Support Specialist at Crystal Recruit

      • Our client is looking for a Client Support Specialist who will play a vital role in ensuring exceptional customer experiences and providing support to our valued clients. This position is ideal for

      • Customer Service Officer at Jubilee Insurance

      • Job Ref. No. JLIL175 Role Purpose The role holder interacts with Jubilee Life customers to provide them with information to address inquiries regarding products and services. In addition, they d

      • Customer Service Officer at Jubilee Insurance

      • Job Ref. No. JLIL176 Role Purpose The role holder interacts with Jubilee Life customers to provide them with information to address inquiries regarding products and services. In addition, they d

      • Vacancies at Corporate Staffing

      • Duties & Responsibilities Customer Service Call customers to get their feedback on the Company’s products and services Introduce new products to new and existing clients Resolve

      • Mail Clerk at U.S. Embassy to Kenya

      • Duties BASIC FUNCTION OF POSITION The incumbent is one of seven clerks in the Mission Nairobi mailroom and reports to the locally engaged (LE) Diplomatic Post Office (DPO) Supervisor and the

      • Customer Service Agent at Kenya Airways

      • Brief Description         To provide a safe, secure, efficient and customer focused passenger services in compliance with regulatory requirements, Company’s poli
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      • Test Center Manager at Pearson

      • Key Responsibilities Act as Line manager for all test centre staff regarding employee relations, training & development, absence management and performance management Support the Regional

      • Customer Relationship Executive at Securex

      • Job Summary  The Customer Relationship Executive will be responsible for developing positive customer experience, fostering strong customer relationships, and supporting brand loyalty. He/she

      • Bar Manager - Kiambu at Brites Management

      • Duties and Responsibilities Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, and/or departments to ensure guest needs are met. En

      • Waitress - Kiambu at Brites Management

      • Duties and Responsibilities Greet and seat guests, present menus, and explain daily specials if applicable. Take food and beverage orders accurately and efficiently, using the POS system. Se

      • Intake Care Representative at Cigna

      • KEY AREAS: Processes Guarantee of Payments (GOPs) and takes ownership of cases as required. The Guarantee of Payment is a confirmation towards the hospital regarding length of admission, treatme

      • Customer Care Operator at Roam Electric

      • About the role: We are looking to hire a Customer Care Operator who will play an integral role in supporting, coordinating, administrating and analyzing activities carried out by ROAM ELECTRIC Tech
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.