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Customer Care, Success and Service Jobs in Kenya (Page 156)

      • Customer Service Representative at HotelOnline

      • As a Customer Service Representative at HotelOnline, youll be the face of our company and the first point of contact for both our valued guests and hotel partners. Youll play a critical role in ens

      • Customer Service Representative at Cigna

      • KEY AREAS: Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat). The main communication channel will be emails an

      • Current Opportunities at Corporate Staffing

      • Our client is in a very well-reputed healthcare facility looking to hire a Customer Service Executive to provide customer interactions with the use of data and systems, and would be keen on someone

      • Hostess/ Receptionist at Tamarind Group

      • A Hostess is responsible to the Supervisor and assists him in ensuring that smooth and efficient service is carried out in the service department. She is further responsible for courteous, friendly
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      • Customer Experience Lead at World Vision Kenya

      • Key Responsibilities: The Customer Experience Lead plays a critical role in analyzing and driving improvement for the overall customer experience for a company. They are responsible for gathering a

      • Attendant-Spa at Marriott

      • POSITION SUMMARY Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as wate

      • Assistant Spa Manager at Marriott

      • JOB SUMMARY Assists with supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and

      • Massage Therapist- Expatriate at Marriott

      • POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire a

      • Current Opportunities at Corporate Staffing

      • Our client is a Start-up in the ISP space and they are looking to hire a Client Support Executive. The successful candidate will ensure client satisfaction, address technical issues, and maintain s
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.