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Customer Care, Success and Service Jobs in Kenya (Page 156)

      • Test Day Coordinator at British Council

      • Role Purpose The purpose of this role is to ensure effective and efficient delivery of Exams. To manage Venue Supervisor engagement, relationship, and performance. To co-ordinate and manage any ris

      • Test Day & Logistics Officer at British Council

      • Role Purpose The purpose of this role is to ensure effective and efficient delivery of Exams within a busy exams environment. To handle confidential materials during the multiple exchanges in count
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      • Client Experience Specialist at NTT Ltd

      • Working at NTT MAIN RESPONSIBILITIES: Lead discovery sessions to deeply understand the current customer experience today, perform research with our Crew and Clients to understand more, and wo

      • NH Mobishop Admin at ENGIE

      • Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Create &a

      • B2B Customer Support Officer at British Council

      • Role Purpose The long-term purpose of this role is to ensure the efficient, effective operational co-ordination and delivery of Business to Business (B2B) Exams and Projects at the right cost and c
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.