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Customer Care, Success and Service Jobs in Kenya (Page 158)

      • Acquiring Service Agent at Absa Bank Limited

      • Job Summary Responsibility for retention of existing and growth of new customers. Each Service Agent to pro-actively manage all merchants in their area of execution. Some will cover vast areas acco

      • Customer Service Officer at Old Mutual Kenya

      • Job Description The purpose of this job is to maintain and retain customers, attract new ones through provision of quality after sales service and grow our wallet share of existing customer through

      • Experience Design Lead at NCBA Group

      • Job Purpose Statement The Customer Experience Design Lead is responsible for our customer’s end-to-end and future-state journey. CX Design Lead is a collaborator and cultivator who works with

      • Customer Service/Teller at Caritas MFB

      • JOB PURPOSE To efficiently handle customer transactions, maintaining customer satisfaction, maximize revenue collection and manage risk while cross-selling bank products to achieve branch profit

      • Contact Centre Associate (Contract) at I&M Bank

      • Purpose: The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled

      • Contact Centre Reliever-Hospital at Ital Global

      • We are searching for professional Contact Center-Reliever to work closely with other team members in providing outstanding service to our customers and patients through our contact centre. The succ
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      • Customer Experience Officer at CIC Insurance

      • PURPOSE: To provide general customer service in respect to all lines of business for all CIC subsidiaries. PRIMARY RESPONSIBILITIES: Champion the planning, execution, and oversight of the

      • Acquiring Service Agent at Absa Bank Limited

      • Job Summary Responsibility for retention of existing and growth of new customers. Each Service Agent to pro-actively manage all merchants in their area of execution. Some will cover vast areas acco

      • Customer Service Trainee at Poa Internet

      • Mission Statement for the Role:  To the be face of Poa Internet, on a daily basis for customers reaching out to us through our omnichannel customer experience channels. Overall Respons
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.