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Customer Care, Success and Service Jobs in Kenya (Page 159)

      • Service Point Advisor - Mombasa at DHL

      • Role Context Offer DHL Express product and services to all walk in customers at the designated service point. Continuous provision of great service quality to enhance customer experience that will

      • Waitress - Kiambu at Brites Management

      • Duties and Responsibilities Greet and seat guests, present menus, and explain daily specials if applicable. Take food and beverage orders accurately and efficiently, using the POS system. Se

      • Head of Customer Service at Solutech Limited

      • Job Description Preparing and managing monthly, quarterly and annual budgets for the department. Improve customer service experience and facilitate organic growth for inbound calls. Develop

      • Call Centre Trainee/Processor at Salix Data

      • Job Description CALL CENTER TRAINEE POSITION –DURING 6 WEEKS TRAINING: Product Knowledge: Gain expertise in tracking insurance for mortgaged houses. Staging: Perform trial tasks to me

      • Acquiring Service Agent at Absa Bank Limited

      • Job Summary Responsibility for retention of existing and growth of new customers. Each Service Agent to pro-actively manage all merchants in their area of execution. Some will cover vast areas a

      • Collections Agent at Ilara Health

      • The role The Collections Agent is responsible for managing and collecting accounts receivables. They will be responsible for contacting customers who have outstanding payments, negotiating payment
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      • CSP Manager BW&PC - MT at Unilever

      • MAIN JOB PURPOSE: Overview:  The Assistant Customer Strategy & Planning Manager is responsible for developing category and channel strategy that supports the objectives of our business

      • Provider Relations Supervisor at Cigna

      • Job summary: As a Supervisor you will support the Senior Supervisor in managing Provider Relations team who operates with the providers of the Africa region. Your team will be based in Africa

      • Head of Customer Experience at ENGIE

      • Job Purpose/Mission  The Customer Experience Department leads Support excellence through a smart customer journey and insightful & responsive analysis. The department creates & manages

      • Contact Centre Reliever-Hospital at Ital Global

      • The successful candidates must be able to effectively respond to customer inquiries and provide information through various communication channels, while keeping customer satisfaction at the core of e

      • Customer Support and Credit Associate at Fresh Life

      • About the role This job entails managing the assigned customer portfolio: Ensuring as an organization, we provide the best service to FLOs  (FLT repairs, timely collections, and tackling any i
      • KSh 16,000 - KSh 30,000
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.